AWS Incident Detection and Response now available in Japanese

Posted on: Oct 1, 2024

Starting today, AWS Incident Detection and Response supports incident engagement in Japanese language. AWS Incident Detection and Response offers AWS Enterprise Support customers proactive engagement and incident management for critical workloads. With AWS Incident Detection and Response, AWS Incident Management Engineers (IMEs) are available 24/7 to detect incidents and engage with you within five minutes of an alarm from your workloads, providing guidance for mitigation and recovery.

This feature allows AWS Enterprise Support customers to interact with Japanese-speaking Incident Management Engineers (IMEs) who will provide proactive engagement and incident management for critical incidents. To use this service in Japanese, customers must select Japanese as their preferred language during workload onboarding.

For more details, including information on supported regions and additional specifics about the AWS Incident Detection and Response service, please visit the product page.