Amazon CloudWatch real user monitoring (RUM) adds support for iOS and Android applications

Posted on: Nov 19, 2025

Amazon CloudWatch RUM now supports iOS and Android applications, expanding real user monitoring beyond web applications. Developers and SREs can now quickly isolate mobile application issues and improve end-user experience, with visibility into performance metrics such as screen load times, crash rates, and API latencies.

CloudWatch RUM for mobile uses the OpenTelemetry (OTEL) standard to send spans and events. The service captures mobile spans such as application startup time, screen load time and backend network calls. It also captures events including crashes, and ANRs/AppHangs to provide rich troubleshooting insights on the CloudWatch console.

You can perform impact analysis for specific errors or crashes, drill down to correlated telemetry, and filter by location, device type, operating system, and app versions to quickly identify root causes. Mobile telemetry integrates with application metrics, traces, logs, web RUM monitoring, and synthetic monitoring in CloudWatch Application Signals to speed up troubleshooting and reduce application disruption.

CloudWatch RUM support for iOS and Android is available in all AWS Commercial Regions where web monitoring is available. To learn more, see pricing, getting started for Android and iOS, and documentation.