In this video, the presenter demonstrates how to create an Amazon Q app to simplify access to company travel policies. Using Amazon Q Business, they build a chatbot that can answer questions about travel guidelines, expenses, and emergency procedures. The process involves creating an application in Amazon Q Business, setting up a data source with policy documents in S3, and configuring user access. The resulting chatbot allows employees to quickly retrieve specific information from travel policy documents through natural language queries, eliminating the need to manually search through extensive documentation. This approach can be applied to various use cases beyond travel policies, such as HR knowledge bases or IT guides, streamlining information access across an organization.