Amazon Web Services

Amazon Lex now offers bot templates for industry verticals that can be deployed directly from the console. In this video, Thomas Rinfas, a Senior Solutions Architect, demonstrates how to use these templates to accelerate bot development. He showcases the Financial Services bot template, explaining its intents and deployment process. The video includes a step-by-step walkthrough of deploying the bot, setting up an Amazon Connect instance, and testing the bot's functionality for card activation. These templates serve as inspiration for improving customer experiences across various industries.

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