One-Year Limited Warranty for AWS Panorama Appliance

Last Updated: October 29, 2021

This One-Year Limited Warranty (“Warranty”) covers only the AWS Panorama Appliance (the “Device”) purchased from Amazon.

This Warranty for the Device is provided by the entity set forth below. The provider of this Warranty is sometimes referred to herein as "we."

Subject to your compliance with the AWS Panorama Device Terms of Use and AWS Customer Agreement; including, but not limited to your full compliance with any Maintenance (as defined in the AWS Panorama Device Terms of Use) requirements, we warrant the Device against defects in materials and workmanship under ordinary use for one year from the date of original retail purchase. During this warranty period, if a defect arises in the Device and you follow the instructions for returning the Device, we will at our option, to the extent permitted by law, either (i) repair the Device using either new or refurbished parts, (ii) replace the Device with a new or refurbished Device that is/are equivalent to the Device to be replaced, or (iii) refund to you all or part of the purchase price of the Device. This Warranty applies, to the extent permitted by law, to any repair, replacement part or replacement Device for the remainder of the original warranty period or for ninety days, whichever period is longer. All replaced parts and Devices for which a refund is given shall become our property. This Warranty applies only to hardware components of the Device that are not subject to accident, misuse, neglect, fire or other external causes, alterations, modifications, repair, or commercial use.

Instructions. For specific instructions about how to obtain warranty service for your Device, please contact Customer Service using the contact information on this page. In general, you will need to deliver your Device, including any parts and accessories, in either its original packaging or in equally protective packaging to the address specified by Customer Service. Before you deliver your Device for warranty replacement, it is your responsibility to delete and back up any data, software, or other materials you may have stored or preserved on your Device. It is possible that such storage media, data, software or other materials will be destroyed, lost or reformatted during service, and we will not be responsible for any such damage or loss.

Limitations. TO THE EXTENT PERMITTED BY LAW, THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, AND WE SPECIFICALLY DISCLAIM ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND AGAINST HIDDEN OR LATENT DEFECTS. IF WE CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG A STATUTORY OR IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WE ARE NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY. IN SOME JURISDICTIONS THE FOREGOING LIMITATION DOES NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSSLY NEGLIGENT ACTS AND/OR OMISSIONS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.

This Warranty gives you specific rights. You may have additional rights under applicable law, and this Warranty does not affect such rights.

Warranty Provider

This Warranty is provided by Amazon.com Services, Inc., 410 Terry Ave. North, Seattle, WA 98109-5210, United States