AWS Institute

The AWS Institute is a thought leadership and executive education program to accelerate digital transformation for public sector executives.

What's new

Open data drives social change

The U.K. published government data about ethnicity and so accelerated healthcare and education policy change.  Zamila Bunglawala, International Director at the Department for Education, and Caroline Mulligan, senior manager in the government transformation team at Amazon Web Services, explain how they implemented this pioneering project. Other nations are using the blueprint to support their own missions. Watch more of the Transformation Essentials series.

Abstract wave energy

New AWS Institute Executive Education Energy program launches

The first AWS Institute Executive Education program about digital reinvention and energy transition for leaders in the energy sector launches in December. The program is in partnership with Rice University's Baker Institute and is delivered across two modules.

Sessions cover a roadmap for building resilience in the energy sector, as well as trusted digital infrastructure, leading digital innovation, building resilience, and working backwards from the customer. If you are an energy sector leader, you can register your interest.  

You can also register interest in other Executive Education programs for public sector leaders.

Leaders share transformation essentials for success

Public service transformation needs strong leaders with the vision to change culture, not just the IT system, according to the U.K. government’s former chief technology officer, Liam Maxwell, now director of government transformation at Amazon Web Services (AWS).  Think Big is the first film in the Transformation Essentials for Public Service Leaders series from the AWS Institute. More episodes cover starting small, transforming securely, and using what already works for organizations all over the world.


World-leading insight and public sector case studies to help your transformation journey

Explore three stages of transformation
Getting started with the cloud

Getting started with the cloud

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Building responsive public services

Building responsive public services

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Innovating securely

Innovating securely

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Research in focus


Transformation inspiration for public service leaders series

Leaders around the world face common challenges as they modernize public services. These stories share successful solutions. Buy Better describes how the U.K.government transformed procurement to unblock modernization, and how other nations used the knowledge. Watch the next story, Bias for Agile Action.


Cloud technology and energy use


The carbon reduction opportunity of moving to the cloud for APAC

Many enterprises and public sector organizations are unaware that moving workloads to the cloud can also dramatically reduce their energy use. This report from 451 Research and the AWS Institute calculates the benefit. The report is now available in Japanese and Korean.

Read the whitepaper »


Governments share solutions to accelerate their transformation

Governments can use technology that others have developed and made freely available using open source to deliver reform. Read about the ways they benefit from sharing solutions to common problems in this AWS Institute blog, and find out more in the AWS Institute Building for Reuse film.

Watch the video »



The Cloud accelerates climate change research

From shark monitoring to glacier melt, data helps us understand climate change's impact on the environment. These six stories, from Tasmania and Peru to the continents of Africa and Antarctica, show how the cloud is helping scientists and policymakers.

Read the paper in English, Spanish, or Portuguese »


Three ways the cloud cuts carbon

Ken Haig, head, energy and environment policy in the Asia-Pacific & Japan region at Amazon Web Services, shares highlights from the recent 451 Research study commissioned by the AWS Institute in this GovInsider short film.

Watch the video »


How open government works well for Buenos Aires

Florencia Romano, undersecretary of open government & accountability of the government of the City of Buenos Aires, says the city's pioneering approach engages citizens and makes public services easier to use. (Spanish with English subtitles.)

Watch the video »

Southeast Asia's Cloud Story: Impact, inclusivity, and growth


Southeast Asia's Cloud Story: impact, inclusivity, and growth

Cloud technology has played a crucial role in empowering people across Southeast Asia by making services, including finance, accessible to traditionally under-served communities.

Read the whitepaper »

Smart City abstract image


The digital city starts here

City administrations of all sizes are increasingly able to use technology to help understand how citizens use services and amenities. This Open and Agile Smart Cities (OASC) guide, supported by the AWS Institute, offers information about getting started.

Read the whitepaper »

Renewable energy with cloud


The cloud has a green lining

Renewable energy is changing the way that technology is powered and is one of the factors that this expert panel examines as they explore why moving to the cloud cuts organizations' carbon footprint. Adam Turner, food and rural affairs sustainable technology lead at the U.K. Department for Environment, Food and Rural Affairs; Kelly Morgan, research director of data center infrastructure and managed services at 451 Research, and Ken Haig, energy and environment policy head for Asia Pacific and Japan at Amazon Web Services, discuss the challenges and opportunities in this GovInsider podcast for AWS Institute.

Listen to the podcast »

Estado Digital podcast series


Podcast series explores the cloud's impact on Latin America

The Estado Digital series explores how technology can solve social and public policy challenges in Latin America. It includes stories in important sectors, such as the Salud Digtal episode, which explores how countries are moving towards digital delivery of services, especially telemedicine, and the way artificial intelligence is used in diagnostics and patient care.

Listen to the podcast »

AWS Institute events



Turning to technology

The COVID-19 pandemic nudged governments in Latin America to experiment with new technologies to boost administrative and service-delivery capacity. To address urgent public health and economic needs, officials responsible for digital innovation took center stage, spurring the rapid adoption of telemedicine, distance education technologies, e-payments, virtual legislating, remote justice, and contact tracing.

Latin America public sector digital innovators explored technology's role in improving government efficiency, transparency, and accessibility, including in times of crisis.


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User focus must be inclusive

Focus on user needs, and inclusive design, supported successful transformation of benefit payments and health service delivery during the COVID-19 pandemic, said leaders from the state of Rhode Island, U.S., and the Scottish government. Speaking alongside digital technology experts from AWS and IBM at Putting people first in digital government services: a transatlantic conversation,  they illustrated how the pandemic drove public service modernization to warp speed.  Watch the AWS Institute and World Affairs Council of America public webinar

Digital Identification


Nine steps to digital identification

Senior policymakers from eight countries at different stages of their digital ID journey shared lessons and identifed common challenges about digital identification at a Tony Blair Institute for Global Change and AWS Institute private roundtable. Nine key lessons, from building public trust to using international standards, are shared in this briefing, with participants' permission.


International Collaboration Abstract


Call to increase digital competitiveness

Leaders have to use technology and regulation so that talented people, wherever they live, have more equal access to opportunities, said experts as they explored regulatory barriers to digital competitiveness at a U.S. Mexico Foundation ( USMF) C26 plus event, supported by AWS Institute.
Watch these three short films from USMF to find out how fintech entities are tapping in to Mexico's talent pool; why the physical border should be made smarter; and how regulation needs to change to promote economic growth.
Wind turbine


Fresh focus on climate change

An open event to explore how the cloud has already played a part in carbon reduction and how it will support national sustainability and climate change goals in October brought together speakers from DBS bank, the Economic Development Board of Singapore, and global technology companies. Cloud infrastructure could be the key to meeting climate goals, reported Eco Business.

Supercharging digital transformation in Peru


Supercharging digital transformation

The global pandemic transformed people’s expectations of government as they accessed services digitally, from schooling and healthcare to welfare. Governments that had already set a digital transformation agenda, such as Peru, are now in a position to accelerate their journeys because the pandemic turned the important into the necessary. These were some of the views that a panel of experts discussed as they considered Peru’s Digital Transformation Journey, hosted by the AWS Institute and AmCham Perú in March 2021. The analysis behind the public discussion and paper also produced recommendations for accelerating transformation.

The challenges of public sector digital transformation in Costa Rica


The challenges of digital transformation in Costa Rica

The Council for the Promotion of Competitiveness think-tank launched ‘The challenges of digital transformation in the public sector in Costa Rica’ on June 29, a study prepared with the support of the AWS Institute. The authors, Costa Rica's former minister and vice-minister of science, innovation, and telecommunications, Luis Adrian and Edwin Estrada, have proposed nine recommendations for policy makers to consider.



Time to update: Moving away from legacy IT in healthcare


Time to update legacy IT in healthcare

Legacy IT, and what to do with it, is a common issue facing leaders who are trying to modernize services such as healthcare. Healthcare innovators, clinicians, and administrators worked together to consider solutions. Independent think-tank, Reform, facilitated the session in March, 2021, to focus on the legacy IT challenges facing the English National Health Service. Attendees identified three policy challenges associated with legacy transformation: management of risk, supporting people (skills and ways of working), and ensuring value for money.

Read the Reform paper.

AWS Institute Executive Education

AWS Institute offers a complementary Executive Education program to equip senior public servants and elected officials with the knowledge to lead digital transformation. You will be part of a small cohort learning from global thought leaders and practitioners. The three-module program fosters peer-to-peer learning and support and offers a library of master class lectures.

What participants say

Contact our team for more information about the AWS Institute