Special Provisions for Certain Jurisdictions
Last Updated: November 1, 2024
The following are special provisions that apply only to AWS Training held in the jurisdictions noted below. These special provisions are incorporated by reference into Section 67 of the AWS Service Terms, available at: http://aws.amazon.com/service-terms/
1. Argentina.
For any AWS Training held in Argentina:
(a) The local AWS Contracting Party is Amazon Web Services Argentina S.R.L.
(b) The address for notices to AWS is: 255 Cecilia Grierson, 6th Floor, Buenos Aires.
(c) You acknowledge that these provisions have been freely negotiated and that you have had access to legal counsel.
2. Australia.
For any AWS Training held in Australia:
(a) The local AWS Contracting Party is Amazon Web Services Australia Pty Ltd
(b) The address for notices to AWS is: Level 37, 2-26 Park Street, Sydney NSW 2000, Australia.
3. Bahrain.
For any AWS Training held in Bahrain:
(a) The local AWS Contracting Party is Amazon Web Services EMEA SARL Branch of a Foreign Company (“EMEA SARL Branch”).
(b) The address for notices to AWS is: Arcapita Building, Level 2, Office 202, Building 551, Manama Sea Front 346, Road 4612, Manama, N/A, Bahrain, International.
(c) Any controversy, dispute or claim arising under or relating in any way to AWS Training, including any question regarding the existence, validity or termination of Training Order Form(s), will be referred to and finally resolved by international arbitration under the Rules of the American Arbitration Association which are incorporated by reference into this clause. The seat, or legal place, or arbitration will be King County, Washington, United States of America, and the arbitration will be conducted under the substantive law of the State of Washington. The language to be used in the arbitral proceedings will be English. Arbitration will be conducted by three arbitrators.
4. Belgium.
For any AWS Training held in Belgium:
(a) The local AWS Contracting Party is Amazon Web Services EMEA SARL (acting through its Belgium Branch).
(b) The address for notices to AWS is: 38 avenue John F. Kennedy, L-1855 Luxembourg.
(c) The laws of Luxembourg, without reference to conflict of law rules, govern any dispute of any sort that might arise between you and us. Any dispute relating in any way to AWS Training, including where a party seeks interim relief, will be adjudicated in a court of district of Luxembourg.
5. Brazil.
For any AWS Training held in Brazil:
(a) The local AWS Contracting Party is Amazon AWS Servicos Brasil Ltda.
(b) The address for notices to AWS is: A. Presidente Juscelino Kubitschek Avenue, 2.041, Torre E, 18th and 19th Floors, Vila Nova Conceicao, 04543-011, Sao Paulo, Brazil.
(c) The following replaces Section 5.2 (“Taxes”) of the Agreement: "All fees and charges payable by you are exclusive of applicable taxes, levies and duties, including VAT, GST, use tax, transaction taxes, sales tax, etc. You will provide such information to us as reasonably required to determine whether we are obligated to collect such taxes from you, including your Tax Identification Number. If you are legally entitled to an exemption from any sales, use, or similar transaction tax, you are responsible for providing us with legally-sufficient tax exemption certificates for each taxing jurisdiction. We will apply the tax exemption certificates to charges under your account occurring after the date we receive the tax exemption certificates. If any deduction or withholding is required by law, you will notify us and will pay us any additional amounts necessary to ensure that the net amount that we receive, after any deduction and withholding, equals the amount we would have received if no deduction or withholding had been required. Additionally, you will provide us with documentation, accordingly to the applicable legislation, showing that the withheld and deducted amounts have been paid to the relevant taxing authority by email to aws-informe-de-redimentos@amazon.com, and a hard copy to International Tax at A. Presidente Juscelino Kubitscheck Avenue, 2.041, Torre E, 18th and 19th floors, Vila Nova Conceicao, 04543-011, Sao Paulo, Brazil."
6. Canada.
For any AWS Training held in Canada:
(a) The local AWS Contracting Party is Amazon Web Services Canada, Inc.
(b) The address for notices to AWS is: 120 Bremner Blvd., 26th floor, Toronto, Ontario M5G 0A8, Canada.
7. Chile.
For any AWS Training held in Chile:
(a) The local AWS Contracting Party is Servicios Amazon Web Services Chile Limitada.
(b) The address for notices to AWS is: Tenderini 85 Of.31, Santiago, Chile.
8. China.
For any AWS Training held in mainland China:
(a) The local AWS Contracting Party is Amazon Connect Technology Services (Beijing) Co., Ltd., but for your use of any website(s) services for your participation in AWS Training, the contracting entity is the operator of such website(s).
(b) The following language is added to the tax provisions of the Agreement: "We will issue tax invoices ("Fapiao") to you, at your request, based on the fees and charges we receive from you under this Agreement."
(c) The address for notices to AWS is: Amazon Connect Technology Services (Beijing) Co., Ltd., 3F, Central Building B21, Universal Business Park, No. 10 Jiuxianqiao Road, Chaoyang District, Beijing, P.R. China.
(d) All communications and notices to be made or given pursuant to these provisions must be in the Chinese language.
(e) These provisions are governed by the laws of the People’s Republic of China excluding any conflicts of laws rules or principles. Any dispute relating in any way to the AWS Training Services will be submitted to the China International Economic and Trade Arbitration Commission for arbitration in Beijing, which shall be conducted in accordance with the Commission’s arbitration rules in effect at the time of applying for arbitration. The arbitral award is final and binding upon both parties. The number of arbitrators shall be three.
9. Colombia.
For any AWS Training held in Colombia:
(a) The local AWS Contracting Party is Amazon Web Services Colombia S.A.S.
(b) The address for notices to AWS is: Avenida 82, No. 10-62, Piso 5, Bogotá, Colombia.
(c) Any dispute, controversy or difference arising out of or in connection with AWS Training will be settled through the decision of an arbitration tribunal with the Center for Mediation and Arbitration of the Chamber of Commerce of Bogotá that will be subject to the following rules: 1. The tribunal will be composed of three arbitrators chosen by direct agreement between the parties. If the parties are not able to agree on three arbitrators, the parties will inform the Chamber of Commerce of the arbitrators they were able to agree on, and the remaining arbitrators will be selected by draw from the list provided by the Center for Mediation and Arbitration of the Chamber of Commerce of Bogotá; 2. The arbitrators will decide according to the law; and 3. The place of arbitration will be Bogotá, and the proceeding will be conducted in Spanish.
10. Costa Rica.
11. Denmark.
For any AWS Training held in Denmark:
(a) The local AWS Contracting Party is Amazon Web Services EMEA SARL (acting through its Denmark Branch).
(b) The address for notices to AWS is: 38 avenue John F. Kennedy, L-1855 Luxembourg.
(c) The laws of Luxembourg, without reference to conflict of law rules, govern any dispute of any sort that might arise between you and us. Any dispute relating in any way to AWS Training, including where a party seeks interim relief, will be adjudicated in a court of district of Luxembourg.
12. Finland.
For any AWS Training held in Finland:
(a) The local AWS Contracting Party is Amazon Web Services EMEA SARL (acting through its Finland Branch).
(b) The address for notices to AWS is: 38 avenue John F. Kennedy, L-1855 Luxembourg.
(c) The laws of Luxembourg, without reference to conflict of law rules, govern any dispute of any sort that might arise between you and us. Any dispute relating in any way to AWS Training, including where a party seeks interim relief, will be adjudicated in a court of district of Luxembourg.
13. France.
For any AWS Training held in France:
(a) The local AWS Contracting Party is Amazon Web Services EMEA SARL (acting through its France Branch).
(b) The address for notices to AWS is: 38 avenue John F. Kennedy, L-1855 Luxembourg.
(c) The laws of France, without reference to conflict of law rules, govern any dispute of any sort that might arise between you and us. Any dispute relating in any way to AWS Training, including where a party seeks interim relief, will be adjudicated in a French court.
(d) The following sentence is added to Section 5 of the Agreement: "AWS may charge you (i) interest at the rate of three (3) times the legal interest rate in force and (ii) lump compensation of 40 euros for recovery costs on all late payments. If recovery costs incurred, including reasonable attorney’s fees, are greater than 40 Euros, then AWS can recover theses additional costs upon provision of supporting documentation."
(e) The following language is added at the end of Section 67.1 of the AWS Service Terms (https://aws.amazon.com/service-terms/):
“If you cancel or reschedule your registration for an AWS Training at least 3 business days before the scheduled start date of the Training due to a material change to the Training notified by AWS, we will refund the amount you paid for such Training.”
(f) The Trainings are not held in the context of a “contrat de professionalisation” (professionalization contract) or of “l'évaluation de la validation des acquis de l'expérience” (the assessment of validation of acquired experience).
14. Germany.
For any AWS Training held in Germany:
(a) The local AWS Contracting Party is Amazon Web Services EMEA SARL (acting through its Germany Branch).
(b) The address for notices to AWS is: 38 avenue John F. Kennedy, L-1855 Luxembourg.
(c) The laws of Luxembourg, without reference to conflict of law rules, govern any dispute of any sort that might arise between you and us. Any dispute relating in any way to AWS Training, including where a party seeks interim relief, will be adjudicated in a court of district of Luxembourg.
15. Hong Kong.
For any AWS Training held in Hong Kong:
(a) The local AWS Contracting Party is Amazon Web Services Hong Kong Ltd.
(b) The address for notices to AWS is: Suite 1508, Central Building, 1 Pedder Street, Central, Hong Kong.
16. India.
If AWS Training is delivered in India, or if your AWS account is located in India:
(a) The local AWS Contracting Party is Amazon Web Services India Private Limited (“AWS India”).
(b) The Agreement governing your use of the Services is the agreement between you and AWS India.
(c) The address for notices to AWS is: Unit Nos. 1401 to 1421 International Trade Tower, Nehru Place, Delhi 110019, India.
(d) You must use an AWS Billing Account ID for AWS accounts which: (i) are opened with AWS India using your email address with an email domain name that you own, (ii) include your full legal name in the “Company Name” field associated with the AWS account, and (iii) are associated with a location in India.
(e) Section 3.2 of the Agreement shall apply. Notwithstanding Section 3.2 of the Agreement, if the tax invoice is incorrect, you will inform AWS India within 45 days from the date of tax invoice.
17. Ireland.
For any AWS Training held in Ireland:
(a) The local AWS Contracting Party is Amazon Web Services EMEA SARL (acting through its Ireland Branch).
(b) The address for notices to AWS is: 38 avenue John F. Kennedy, L-1855 Luxembourg.
(c) The laws of Luxembourg, without reference to conflict of law rules, govern any dispute of any sort that might arise between you and us. Any dispute relating in any way to AWS Training, including where a party seeks interim relief, will be adjudicated in a court of district of Luxembourg.
18. Israel.
For any AWS Training held in Israel:
(a) The local AWS Contracting Party is Amazon Web Services EMEA SARL (acting through its Israel Branch).
(b) The address for notices to AWS is: 38 avenue John F. Kennedy, L-1855 Luxembourg.
(c) The laws of Luxembourg, without reference to conflict of law rules, govern any dispute of any sort that might arise between you and us. Any dispute relating in any way to AWS Training, including where a party seeks interim relief, will be adjudicated in a court of district of Luxembourg.
19. Italy.
For any AWS Training held in Italy:
(a) The local AWS Contracting Party is Amazon Web Services EMEA SARL (acting through its Italy Branch).
(b) The address for notices to AWS is: 38 avenue John F. Kennedy, L-1855 Luxembourg.
(c) The laws of Luxembourg, without reference to conflict of law rules, govern any dispute of any sort that might arise between you and us. Any dispute relating in any way to AWS Training, including where a party seeks interim relief, will be adjudicated in a court of district of Luxembourg.
20. Ivory Coast.
21. Japan.
(a) The local AWS Contracting Party is Amazon Web Services EMEA SARL.
For any AWS Training held in Kenya:
(a) The local AWS Contracting Party is Amazon Web Services EMEA SARL.
(b) The address for notices to AWS is: Arcapita Building, Level 2, Office 202, Building 551, Manama Sea Front 346, Road 4612, Manama, N/A, Bahrain, International.
(c) Any controversy, dispute or claim arising under or relating in any way to AWS Training, including any question regarding existence, validity or termination of Training Order Form(s), will be referred to and finally resolved by international arbitration under the Rules of the American Arbitration Association which are incorporated by reference into this clause. The seat, or legal place, of arbitration will be King County, Washington, United States of America, and the arbitration will be conducted under the substantive law of the State of Washington. The language to be used in the arbitral proceedings will be English. Arbitration will be conducted by three arbitrators. If this arbitration process is not enforceable, the parties agree that any controversy, dispute or claim arising under or in connection with these Terms will be adjudicated in the courts of the Dubai International Financial Center (DIFC).
(d) AWS Training can only be delivered in Kenya remotely.
24. Malaysia.
For any AWS Training held in Malaysia:
(a) The local AWS Contracting Party is Amazon Web Services Malaysia Sdn. Bhd. (Registration No. 201501028710 (1154031-W)).
(b) The address for notices to AWS is: Level 26 & Level 35, The Gardens North Tower, Lingkaran Syed Putra, Mid Valley City, Kuala Lumpur, 59200 Malaysia.
25. Mexico.
For any AWS Training held in Mexico:
(a) The local AWS Contracting Party is Amazon Web Services Mexico S. de R.L. de C.V.
(b) The address for notices to AWS is: Paseo de las Palmas 405-301, Lomas de Chapultepec, D.F.
26. Netherlands.
For any AWS Training held in the Netherlands:
(a) The local AWS Contracting Party is Amazon Web Services EMEA SARL (acting through its Netherlands Branch).
(b) The address for notices to AWS is: 38 avenue John F. Kennedy, L-1855 Luxembourg.
(c) The laws of Luxembourg, without reference to conflict of law rules, govern any dispute of any sort that might arise between you and us. Any dispute relating in any way to AWS Training, including where a party seeks interim relief, will be adjudicated in a court of district of Luxembourg.
27. New Zealand.
For any AWS Training held in New Zealand:
(a) The local AWS Contracting Party is Amazon Web Services New Zealand Limited.
(b) The address for notices to AWS is: Level 5, 18 Viaduct Harbour Ave., Auckland, 1010, New Zealand.
28. Norway.
For any AWS Training held in Norway:
(a) The local AWS Contracting Party is Amazon Web Services EMEA SARL (acting through its Norway Branch).
(b) The address for notices to AWS is: 38 avenue John F. Kennedy, L-1855 Luxembourg.
(c) The laws of Luxembourg, without reference to conflict of law rules, govern any dispute of any sort that might arise between you and us. Any dispute relating in any way to AWS Training, including where a party seeks interim relief, will be adjudicated in a court of district of Luxembourg.
29. Peru.
30. Philippines.
For any AWS Training held in Philippines:
(a) The local AWS Contracting Party is Amazon Web Services Philippines, Inc.
(b) The address for notices to AWS is: 21F, ArthaLand Pacific Century Tower, 5th Avenue, Bonifacio Global City, Taguig, Manila, Philippines 1634.
31. Poland.
For any AWS Training held in Poland:
(a) The local AWS Contracting Party is Amazon Web Services EMEA SARL (acting through its Poland Branch).
(b) The address for notices to AWS is: 38 avenue John F. Kennedy, L-1855 Luxembourg.
(c) The laws of Luxembourg, without reference to conflict of law rules, govern any dispute of any sort that might arise between you and us. Any dispute relating in any way to AWS Training, including where a party seeks interim relief, will be adjudicated in a court of district of Luxembourg.
32. Portugal.
For any AWS Training held in Portugal:
(a) The local AWS Contracting Party is Amazon Web Services EMEA SARL (acting through its Portugal Branch).
(b) The address for notices to AWS is: 38 avenue John F. Kennedy, L-1855 Luxembourg.
(c) The laws of Luxembourg, without reference to conflict of law rules, govern any dispute of any sort that might arise between you and us. Any dispute relating in any way to AWS Training, including where a party seeks interim relief, will be adjudicated in a court of district of Luxembourg.
33. Saudi Arabia.
For any AWS Training held in the Saudi Arabia:
(a) The local AWS Contracting Party is Amazon Web Services EMEA SARL (acting through its Saudi Arabia Branch).
(b) The address for notices to AWS is: 38 avenue John F. Kennedy, L-1855 Luxembourg.
(c) Any controversy, dispute or claim arising under or in relating in any way to AWS Training, including any question regarding existence, validity or termination of Training Order Form(s), will be referred to and finally resolved by international arbitration under the Rules of the American Arbitration Association which are incorporated by reference into this clause. The seat, or legal place, of arbitration will be King County, Washington, United States of America, and the arbitration will be conducted under the substantive law of the State of Washington. The language to be used in the arbitral proceedings will be English. Arbitration will be conducted by three arbitrators.
34. Singapore.
For any AWS Training held in Singapore:
(a) The local AWS Contracting Party is Amazon Web Services Singapore Private Limited.
(b) The address for notices to AWS is: Level 2, East Tower, 2 Central Boulevard, IOI Central Boulevard Towers, Singapore 018916.
35. South Africa.
For any AWS Training held in South Africa:
(a) The local AWS Contracting Party is Amazon Web Services South Africa (Pty) Ltd.
(b) The address for notices to AWS is: Wembley Square 2, 134 Solan Street, Gardens, Cape Town, 8001.
36. South Korea.
For any AWS Training held in South Korea:
(a) The local AWS Contracting Party is Amazon Web Services Korea LLC.
(b) The address for notices to AWS is: L12, East Tower, 231, Teheran-ro, Gangnam-gu, Seoul, 06142, Republic of Korea.
37. Spain.
For any AWS Training held in Spain:
(a) The local AWS Contracting Party is Amazon Web Services EMEA SARL (acting through its Spain Branch).
(b) The address for notices to AWS is: 38 avenue John F. Kennedy, L-1855 Luxembourg.
(c) The laws of Luxembourg, without reference to conflict of law rules, govern any dispute of any sort that might arise between you and us. Any dispute relating in any way to AWS Training, including where a party seeks interim relief, will be adjudicated in a court of district of Luxembourg.
38. Sweden.
For any AWS Training held in Sweden:
(a) The local AWS Contracting Party is Amazon Web Services EMEA SARL (acting through its Sweden Branch).
(b) The address for notices to AWS is: 38 avenue John F. Kennedy, L-1855 Luxembourg.
(c) The laws of Luxembourg, without reference to conflict of law rules, govern any dispute of any sort that might arise between you and us. Any dispute relating in any way to AWS Training, including where a party seeks interim relief, will be adjudicated in a court of district of Luxembourg.
39. Switzerland.
For any AWS Training held in Switzerland:
(a) The local AWS Contracting Party is Amazon Web Services EMEA SARL (acting through its Switzerland Branch).
(b) The address for notices to AWS is: 38 avenue John F. Kennedy, L-1855 Luxembourg.
(c) The laws of Luxembourg, without reference to conflict of law rules, govern any dispute of any sort that might arise between you and us. Any dispute relating in any way to AWS Training, including where a party seeks interim relief, will be adjudicated in a court of district of Luxembourg.
40. Taiwan.
For any AWS Training held in Taiwan:
(a) The local AWS Contracting Party is Amazon Web Services Taiwan Limited.
(b) The address for notices to AWS is: 10F, No. 1-7, Sec. 5, Zhongxiao E. Rd., Xinyi Dist., Taipei City 110, Taiwan.
41. Thailand.
For any AWS Training held in Thailand:
(a) The local AWS Contracting Party is Amazon Web Services (Thailand) Limited.
(b) The address for notices to AWS is: 1788 Singha Complex Building, 16th Floor, Unit Nos. 1601-1603 and 1609-1614, New Petchaburi Road, Bangkapi Sub-district, Huai Khwang District, Bangkok Metropolis 10310.
42. Türkiye.
For any AWS Training held in Türkiye:
(a) The local AWS Contracting Party is AWS Turkey Pazarlama Teknoloji ve Danışmanlık Hizmetleri Limited Şirketi.
(b) The address for notices to AWS is: Esentepe Mahallesi Bahar Sk. Özdilek/River Plaza/Wyndham Grand Hotel Apt. No: 13/52 Şişli, Istanbul, 34394, Türkiye.
(c) Your personal data will be processed by AWS Turkey Pazarlama Teknoloji ve Danışmanlık Hizmetleri Limited Şirketi. Please see the AWS Privacy Notice at https://aws.amazon.com/privacy/. For more information, email us using the form available at https://support.aws.amazon.com/#/contacts/aws-training.
43. United Arab Emirates.
For any AWS Training billed to customers in Abu Dhabi, United Arab Emirates:
(a) The local AWS Contracting Party is Amazon Web Services EMEA SARL (acting through its Abu Dhabi Branch).
(b) The address for notices to AWS is: 38 avenue John F. Kennedy, L-1855 Luxembourg.
(c) Any controversy, dispute or claim arising under or in relating in any way to AWS Training, including any question regarding existence, validity or termination of Training Order Form(s), will be referred to and finally resolved by international arbitration under the Rules of the American Arbitration Association which are incorporated by reference into this clause. The seat, or legal place, of arbitration will be King County, Washington, United States of America, and the arbitration will be conducted under the substantive law of the State of Washington. The language to be used in the arbitral proceedings will be English. Arbitration will be conducted by three arbitrators. If this arbitration process is not enforceable, the parties agree that any controversy, dispute or claim arising under or in connection with these Terms will be adjudicated in the courts of the Dubai International Financial Center (DIFC).
For any AWS Training billed to customers in United Arab Emirates, but outside Abu Dhabi:
(a) The local AWS Contracting Party is Amazon Web Services EMEA SARL (acting through its Dubai Internet City Branch).
(b) The address for notices to AWS is: 38 avenue John F. Kennedy, L-1855 Luxembourg.
(c) Any controversy, dispute or claim arising under or in relating in any way to AWS Training, including any question regarding existence, validity or termination of Training Order Form(s), will be referred to and finally resolved by international arbitration under the Rules of the American Arbitration Association which are incorporated by reference into this clause. The seat, or legal place, of arbitration will be King County, Washington, United States of America, and the arbitration will be conducted under the substantive law of the State of Washington. The language to be used in the arbitral proceedings will be English. Arbitration will be conducted by three arbitrators. If this arbitration process is not enforceable, the parties agree that any controversy, dispute or claim arising under or in connection with these Terms will be adjudicated in the courts of the Dubai International Financial Center (DIFC).
44. United Kingdom.
For any AWS Training held in the United Kingdom:
(a) The local AWS Contracting Party is Amazon Web Services EMEA SARL (acting through its United Kingdom Branch).
(b) The address for notices to AWS is: 38 avenue John F. Kennedy, L-1855 Luxembourg.
(c) The laws of Luxembourg, without reference to conflict of law rules, govern any dispute of any sort that might arise between you and us. Any dispute relating in any way to AWS Training, including where a party seeks interim relief, will be adjudicated in a court of district of Luxembourg.
45. Vietnam.
For any AWS Training held in Vietnam:
(a) The local AWS Contracting Party is Amazon Web Services Vietnam Company Limited.
(b) The address for notices to AWS is: Level 36, Bitexco Financial Tower, 2 Hai Trieu Street, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam.
(c) The following is added at the end of Section 11 ("Limitations of Liability") of the Agreement: "The parties acknowledge and agree that international commercial practices form the basis for their mutual agreement and entry into the provisions of this Section 11."
(d) Any dispute arising out of or relating to AWS Training will be resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the then-applicable Arbitration Rules of SIAC, and judgement on the arbitral award may be entered in any court having jurisdiction. The arbitration will take place in Singapore. The number of arbitrators will be three. The fees and expenses of the arbitrators and the administering authority, if any, will be paid in equal proportion by the parties. The arbitration proceedings will be conducted in English. The parties agree that the existence of, and information relating to, such arbitration proceedings will not be disclosed by either party. The governing laws of the Agreement will govern AWS Training including this arbitration clause.
46. Other Europe, Middle East and African Countries.
For any AWS Training held in countries in Europe, Middle East or Africa, other than in a country expressly noted above:
(a) The local AWS Contracting Party is Amazon Web Services EMEA SARL.
(b) The address for notices to AWS is: 38 avenue John F. Kennedy, L-1855 Luxembourg.
(c) The laws of Luxembourg, without reference to conflict of law rules, govern any dispute of any sort that might arise between you and us. Any dispute relating in any way to AWS Training, including where a party seeks interim relief, will be adjudicated in a court of district of Luxembourg.