AWS 觀光旅遊業能力合作夥伴

透過擁有深厚技術知識和經客戶成功實證的 AWS 專業化合作夥伴,推動創新並發揮更高的商業價值

AWS 觀光旅遊業能力合作夥伴提供技術產品和服務,可加快行業的現代化和創新過程,從幕後營運效率至面向訪客的客戶體驗。 其中包括全方位的客戶和營運資料檢視、與客戶的數位互動、智慧型資產的互聯體驗,以及現代化的核心觀光旅遊業應用程式。

AWS 合作夥伴網路觀光旅遊業能力標誌

依類別搜尋 AWS 觀光旅遊業能力合作夥伴

AWS 觀光旅遊業合作夥伴可讓客戶加速整個企業的數位轉型,包括行銷和銷售、客戶體驗、核心營運、財務、人力資源和 IT。 這些 AWS 合作夥伴的技術熟練程度和客戶在以下一個或多個專業領域的成功方面受到驗證,以協助觀光旅遊業組織建立具有彈性的業務並加速創新。

資料湖、客戶資料平台、ML/AI 和分析解決方案提供營運和客戶洞察,以提高效率和參與度。

數位連線的實體空間,以及從連線機場到智慧型飯店客房和連線廚房的順暢體驗。

為觀光旅遊業應用程式提供並建置雲端解決方案,例如收入管理、銷售點系統、預測性維護、預訂或物業管理。

個人化推薦、行銷和行銷資源管理、客服中心自動化、傳訊和自動化服務管道,以吸引及留住客戶。

AWS 諮詢合作夥伴提供策略和部署服務,以協助觀光旅遊業客戶加速其數位轉型。

與 AWS 觀光旅遊業能力合作夥伴聯繫

與經過技術驗證的 AWS 合作夥伴合作,推動創新、達成業務目標,並充分發揮 AWS 服務效益。

AWS 合作夥伴能源能力標誌

其他資源

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  • 成功案例
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    • Travel & Hospitality

      Firemind Helps Center Parcs Unlock 360-Degree Customer Insights, Enabling 90% Customer Satisfaction Rate

      United Kingdom

      Center Parcs, a leading holiday operator in the UK and Ireland, sought to enhance its data management and analytics capabilities to better serve more than two million annual guests. Struggling with fragmented data and delayed processing, the company engaged with AWS Partner Firemind. Firemind implemented a robust data lake architecture on Amazon Web Services (AWS) that enabled real-time data integration and advanced analytics. This enhanced Center Parcs’ operational efficiency and laid the foundation for future innovations, including personalized guest experiences driven by machine learning.

      2024
    • Travel

      TUI Moves Faster and Builds Better ML Models Using MLOps from Data Reply on AWS

      Germany

      TUI Group is a German global tourism platform company that covers the entire tourism value chain. It wanted to offer personalized experiences to travelers based on their previous choices or even when visiting the company website for the first time. It used machine learning (ML) models to help create individualized experiences but found that it took too much time to develop those models. By working with AWS Partner Data Reply, it was able to accelerate the speed of creating and deploying ML models and provide greater personalization. This delivered benefits of €7 million in the first year.

      2024
    • Travel & Hospitality

      Choice Hotels Gains Cloud Visibility with Aviatrix and AWS

      United States

      Choice Hotels regained visibility and control in their shared cloud infrastructure with AWS Partner Aviatrix and Amazon Web Services (AWS). This transformation enhanced efficiency, security, and customer experience, supporting streamlined network operations and expansion across their global brands.

      2024
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    • Hin Yee Liu, Nikolaos Zavitsanos, 2024年12月17日
      TUI Group is one of the world’s leading global tourism services, providing 21 million customers with an unmatched holiday experience in 180 regions. The TUI content teams are tasked with producing high-quality content for its websites, including product details, hotel information, and travel guides, often using descriptions written by hotel and third-party partners. In this post, we discuss how we used Amazon SageMaker and Amazon Bedrock to build a content generator that rewrites marketing content following specific brand and style guidelines.
    • Yuki Sekiya, Emi Nochi, 2024年11月4日
      We will introduce how generative AI contributes to VoC (Voice of Customer) analysis in contact centers, particularly focusing on the advantages of methods using the latest LLM (Large Language Model) technology and their superiority when compared to conventional approaches.
    • Yuki Sekiya, Tatsuo Kido, 2024年11月4日
      ANA X leveraged its expertise and options to successfully migrate from an on-premises PBX-centric call center system to the cloud-based Amazon Connect. This article shares the background and successful experience, touching on the possibility for readers to realize system migration and operation on their own.
    • Subhash Sharma, Neeraj Kaushik, Vaibhav Ghadage, Venkat Gomatham, 2024年9月24日
      Efficient baggage tracking systems are indispensable in the aviation industry and help to provide timely and intact delivery of passengers’ belongings. Baggage handling and tracking errors can trigger a chain of complications, from flight delays and missed connections to lost luggage and dissatisfied customers. Such disruptions tarnish the airline’s reputation and can result in significant [...]
    • Jun Zhang, John Windsor, Javier Griñón, 2024年9月17日
      In this blog post, we will explore Swissport’s cloud journey as they migrate their core business applications to AWS. We will dive into how they implemented a robust incident management solution to support their migration efforts, resulting in a 65% improvement in incident response times and an 80% increase in SLA compliance, setting a solid foundation [...]
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