Posted On: Mar 2, 2011

AWS is excited to announce the availability of Basic and Premium Support in Japanese. AWS Premium Support customers can now receive one-on-one, fast-response support from AWS engineers that are fluent in Japanese and staffed to assist 24x7x365. AWS Premium Support provides a highly personalized level of service for customers seeking technical help with AWS products and features. With convenient pay-by-the-month pricing and unlimited support cases, customers are freed from long-term commitments. Customers with operational issues or technical questions about any AWS service can contact our team of Japanese-speaking support engineers and receive predictable response times and personalized support. AWS Basic Support offers all AWS customers access to our Resource Center, Product FAQs, and Discussion Forums – at no additional charge.

Learn more at