Posted On: Feb 7, 2020
This Quick Start automatically deploys the Poly-integrated Amazon Connect Contact Control Panel (CCP) in the Amazon Web Services (AWS) Cloud in about 30 minutes. This Quick Start is for users who have already configured an Amazon Connect instance in their AWS account and want to enable support for Poly, which provides headset button call control.
The Quick Start deploys a small website into your AWS account, consisting of a Poly-integrated version of the Amazon Connect CCP. The website integrates Poly with Amazon Connect CCP by combining the Amazon Connect Streams application programming interface (API) and the Plantronics Hub API.
This Quick Start deployment includes an option for deploying with an existing domain name. When using this option, the Quick Start must be deployed in the US East (N. Virginia) Region.
To get started:
To browse and launch other AWS Quick Start reference deployments, see our complete catalog.
Quick Starts are automated reference deployments that use AWS CloudFormation templates to deploy key technologies on AWS, following AWS best practices.
This Quick Start was built by AWS solutions architects and Poly (formerly Plantronics). Poly is an AWS Partner Network (APN) partner.