Posted On: Dec 21, 2021

Amazon Connect Customer Profiles is now Payment Card Industry Data Security Standard (PCI) compliant and in scope for System Organization Controls (SOC 1 and SOC 2). Customer Profiles is designed to automatically bring together customer information from multiple applications and surfaces it to a contact agent at the moment they begin interacting with a customer. 

Amazon Connect Customer Profiles is available in US East (N. Virginia), US West (Oregon), Canada (Central), Europe (London), Europe (Frankfurt), Asia Pacific (Sydney), Asia Pacific (Singapore), and Asia Pacific (Tokyo). For more information on how to add new data sources with Amazon S3, visit the documentation pages. To learn more, see the API reference guide, help documentation, visit our webpage or read the blog post.