Amazon Route 53 Resolver Endpoints announces 99.99% Service Level Agreement and updates its Service Level Agreement for Route 53 hosted zones

AWS has published a service level agreement (SLA) for Amazon Route 53 Resolver Endpoints, which provides availability guarantees for this service. AWS will use commercially reasonable efforts to make Amazon Route 53 Multi-AZ Resolver Endpoints available with a Monthly Uptime Percentage, during any monthly billing cycle, of at least 99.99% (the “Service Commitment”). In the event Amazon Route 53 Resolver Endpoints does not meet the Service Commitment, you will be eligible to receive a Service Credit as described in the Amazon Route 53 Resolver Endpoints Service Level Agreement.

This SLA is now available in all regions where Amazon Route 53 Resolver Endpoints is available. For more information on where Amazon Route 53 is available, see the AWS region table.

In addition, AWS has updated its 100% service level agreement for Route 53 hosted zones with an increased Service Credit Percentage, as described in the Amazon Route 53 Authoritative DNS Service Level Agreement.

Please visit our product page to learn more about Amazon Route 53.