Posted On: Jul 26, 2023
The contact center industry is expanding to meet the needs of their customers. With the rapid growth seen in the industry, more diverse and scalable solutions and products are needed. Essential to supporting the customer and consumer experience is supporting that growth with AWS integrations. The contact center industry can be complex, often addressing multiple needs by customers. Whether it is investments in CRM, advanced workforce engagement or compliance solutions, it’s important that customers know that their investment in Amazon Connect is secure. Validated AWS Partners in the Amazon Connect Ready specialization provide software solutions through Amazon Connect.
We are thrilled to announce the Amazon Connect Ready specialization, which highlights AWS Partners who distinguished themselves as leaders in the contact center industry in providing solutions that integrate seamlessly with Amazon Connect software solutions. These Partners have demonstrated their ability to consistently delivery high quality solutions, at the bar set by AWS Solution Architects.
Learn more about Amazon Connect Ready Partners here!