Posted On: May 8, 2024

Amazon Connect now provides AWS CloudTrail support for flow management pages on the Connect admin website. When you add, update, or delete a flow from a flow management page, a record of that activity is available in AWS CloudTrail for visibility, reporting, and compliance, helping you answer questions such as, “who last updated this flow?” or “when was this flow last saved?”

These features are supported in all AWS regions where Amazon Connect is offered. To learn more about Connect Flows and AWS see the Amazon Connect Administrator Guide and Amazon Connect API Reference. To learn more about AWS CloudTrail support see the AWS CloudTrail Documentation.