In this AWS event video, Garrett Pollard and Kevin Lewin discuss elevating observability strategies using AIOps on AWS. They explain how observability helps understand application health, accelerate collaboration, reduce costs, and improve customer experiences. The presenters demonstrate key AWS services like DevOps Guru, X-Ray Insights, and CloudWatch Anomaly Detection that enable proactive monitoring, automated insights, and faster troubleshooting. They showcase how these tools can help organizations move towards a mature observability practice that prevents failures and optimizes application performance.