AWS Retail & Consumer Goods Symposium

AWS Retail & Consumer Goods Symposium: London

June 24 2025 | 09:15 - 17:30 BST | 8 Northumberland Ave, London WC2N 5BY

Attract, Engage and Retain: The Retail Tipping Point. Are you ready?

The retail and consumer goods sector faces a transformative moment as evolving consumer behaviours, driven by technology and changing preferences, reshape industry expectations. While personalised experiences, seamless omnichannel integration and sustainability have become essential rather than optional, the emergence of Generative AI is revolutionising customer service and operations. Companies embracing these digital transformations are seeing significantly higher customer retention rates, while those slow to adapt risk losing market share in an increasingly competitive landscape.

Join us for the third annual AWS Retail & Consumer Goods Symposium in London, a full-day event uniting industry leaders and AWS experts. Through case studies and expert insights, we'll explore how retailers and brands can navigate today's market challenges. The morning features senior leaders discussing industry trends and transformation strategies, while afternoon sessions focus on Fashion, Grocery, and Consumer Packaged Good sectors, covering digital commerce, supply chain optimization, and Generative AI innovations.

Space is limited for this premier industry event. Register now and join us in London as we explore how to navigate the retail tipping point and position your business for success.

Speakers

An older man with gray hair wearing a dark suit jacket and white shirt, set against a purple gradient background.

Sir Martin Sorrell

Founder & Executive Chairman, Monks

A person with shoulder-length blonde hair wearing a dark blue satin blouse, set against a gradient purple background.

Holly Hall

Managing Director, MACH Alliance

A person wearing a suit and light blue shirt against a gradient purple background.

Kostas Georgakopoulos

Senior Vice President Chief Technology & CISO, Mondelēz International

A person with curly hair wearing a colorful, geometric-patterned shirt against a gradient purple background.

Nicola Harrison

Director of Commercial Content, Retail Week

Who should attend

C-suite: CEO, Chief Marketing Officer, Chief Digital Officer, Chief Merchandising Officer, Chief People Officer, Chief Information Officer, Chief Operating Officer, Chief Technology Officer.

VP, Director, Head of: Marketing, Innovation, Technology, Digital, Customer Services, Advertising, CRM, E-commerce, Experience, Merchandising, Planning, Vendor Management, Applications, Store Systems, IT, Analytics, Networks Operations, Security, Supply Chain, Store Operations, Warehouses, Sustainability.

A large group of people in business attire networking at an indoor event, with one person holding a cup and saucer while talking.

Check out last years event highlights

Agenda

Morning

From 09:15 | Arrival, badge collection & coffee

10:00-10:05 | Welcome and overview of the day

Phil Le Brun, Director - Enterprise Strategy, Amazon Web Services

10:05-10:25 | Keynote: AWS for Retail & Consumer Goods

Ravi Bagal, Head of WW Retail & Consumer Goods Industry Strategy, Amazon Web Services

10:25-10:40 | Keynote: MACH in Motion - Revolutionising Retail Transformation

Holly Hall, Managing Director, MACH Alliance

10:40-11:00 | Keynote: Debenhams group

Dan Finley, Group CEO, Debenhams group

11:00-11:30 | Panel: Private Equity Partnerships Driving Retail Excellence

Irina Iozefson-Schneider, Partner at Private Equity Fund| Non-Executive Board Member Holland&Barrett, LetterOne
Jessica Moulton, Senior Partner, McKinsey London
AWS Moderator: Ravi Bagal, Head of WW Retail & Consumer Goods Industry Strategy, Amazon Web Services

11:30-12:00 | Coffee and Networking

12:00-12:20 | Keynote: Disrupting the digital ad agency world through generative AI on AWS

Sir Martin Sorrell, Founder & Executive Chairman, Monks

12:20-12:40 | Keynote: Browse, Buy, & Beyond - How shoppers want to buy, and what retailers must do to deliver

Nicola Harrison, Director of Commercial Content, Retail Week

12:40-13:00 | Keynote: Mondelez International

Kostas Georgakopoulos, Senior Vice President Chief Technology & Chief Information Security Officer, Mondelēz International

13:00-13:00 | Wrap up

Phil Le Brun, Director - Enterprise Strategy, Amazon Web Services

13:00-14:00 | Lunch and Networking

Afternoon

14:00-14:00 | Welcome and overview of the afternoon

Phil Le Brun, Director - Enterprise Strategy, Amazon Web Services

14:00-14:30 | Fireside: The Intersection of Style, Value, Experience and Sustainability

Dan Finley, Group CEO, Debenhams group
AWS Moderator: Rashada Harry, Enterprise Technologist, Amazon Web Services

14:30-15:00 | Fireside: Collaborative Excellence - How East of England Co-op, Waitrose & Trust Retail are transforming in-store operational efficiency and improvements.

Rob Smith, CTO, East of England Co-op
Stuart Gibbon, End to End Stock Product Lead, Waitrose
Mike Dotson, Chief Retail and Product Officer, Trust Retail
AWS Moderator: Justin Swagler, Worldwide Head of Physical Retail, Amazon Web Services

15:00-15:30 | Coffee and Networking

15:30-16:00 | Fireside: The CPG-Grocery Balancing Act - Competition, Collaboration & Customer Value

Kostas Georgakopoulos, Senior Vice President, Chief Technology & Chief Information Security Officer, Mondelēz International
AWS Moderator: Scott Langdoc, Worldwide Head of Grocery, Amazon Web Services

16:00-16:20 | Fireside

Speakers to be confirmed

16:20-16:30 | Wrap up

Phil Le Brun, Director - Enterprise Strategy, Amazon Web Services

16:30-17:30 | Networking Drinks

Venue

8 Northumberland Ave
London
WC2N 5BY

Parking

There is no specific parking at the venue, however the venue is very well connected with public transport options.