This page provides AWS financial institution customers with information about the legal and regulatory requirements in Italy that may apply to their use of AWS services.
Regulations
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Can financial institutions use AWS?
Yes. Financial institutions in Italy are permitted to use cloud services, provided that they comply with applicable legal and regulatory requirements, such as those described below.
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Who are the financial regulators?
In Italy, the Bank of Italy, Commissione Nazionale per le Società e la Borsa (CONSOB), Istituto per la Vigilanza sulle Assicurazioni (IVASS), and Commissione di Vigilanza sui Fondi Pensione (COVIP), oversee the banking, securities, (re)insurance markets, and pension funds, respectively.
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What regulations apply to financial institutions using AWS?
The Digital Operational Resilience Act (DORA) is a pan-European legislative framework for operational and cyber resilience in the financial sector. DORA outlines the following:
- Improvements in information and communications technology (ICT) and security risk-management requirements
- A harmonized regime for ICT incident reporting
- Development of a digital operational resilience testing framework
- An oversight framework for critical ICT third-party providers
DORA doesn't restrict or limit how financial entities (FEs) subject to DORA requirements adopt and use cloud services.
For banking, the Bank of Italy has issued requirements for banks in Italy on, inter alia, risk analysis, security, business continuity, and exit strategy considerations as part of its Circular 285/2013 supervisory provisions for banks, which was amended to implement the EBA Guidelines (as defined below) (see TITLE IV-Chapter 4, Section VI).
For securities, investment service providers in Italy (“intermediaries”, who can be investment firms or other types of entities) need to meet similar (but not identical) obligations under the Bank of Italy's Regulation dated 5 December 2019 implementing articles 4-undecies and 6, para. 1, lets. b) and c-bis) of the Italian Financial Act, when outsourcing “essential or important operative functions or any investment business or service.”
For insurance and reinsurance companies, they should consider the requirements stipulated in IVASS’s Regulation No. 38 of 3 July 2018, which also covers issues around outsourcing, access rights, subcontracting, and contingency planning.
For open-ended pension funds, they should comply with COVIP’s Resolution dated 13 January 2021 - Supervisory Instructions for firms managing open-ended pension funds, pursuant to Article 5-decies, para. 1, of Legislative Decree No. 252/2005, which sets out corporate governance requirements, including on outsourcing.
The financial regulators in Italy have also confirmed the applicability of the following guidelines on outsourcing arrangements from the European Supervisory Authorities ("ESAs"). The ESAs' guidelines provide guidance to entities using or planning to use cloud services and cover a variety of contractual and operational areas, including access and audit rights, security of data and systems, location of data and data processing, sub-outsourcing, and contingency plans and exit strategies.
- European Banking Authority Guidelines on outsourcing arrangements (“EBA Guidelines”) apply to credit institutions, investment firms, electronic money institutions and payment institutions.
- European Insurance and Occupational Pensions Authority Guidelines on outsourcing to cloud service providers ("EIOPA Guidelines") apply to insurance and reinsurance undertakings.
- European Securities and Markets Authority Guidelines on outsourcing to cloud service providers ("ESMA Guidelines") apply to certain types of firms regulated by ESMA.
Regulations are changing rapidly in this space, and AWS is working to help customers proactively respond to new rules and guidelines. AWS encourages its financial institutions customers to obtain appropriate advice on their compliance with all regulatory and legal requirements that are relevant to their business, local regulations, guidelines and laws.
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Key considerations for financial institutions using AWS
Financial institutions who are using or planning to use AWS services can take the following steps to better understand their compliance needs:
1. Consider the purpose of the workload(s) under consideration and the relevant categories of data in order to anticipate which legal and regulatory requirements may apply.
2. Assess the materiality or criticality of the relevant workload(s) in light of local requirements. For example, Section 4 of the EBA Guidelines contains materiality assessment considerations for financial institutions.
3. Review the AWS Shared Responsibility Model and map AWS responsibilities and customer responsibilities according to each AWS service that will be used. Customers can also use AWS Artifact to access AWS’s audit reports and conduct their assessment of the control responsibilities.
4. Notify the relevant regulator(s) in Italy when the workload is deemed critical or important in accordance with applicable regulatory requirements.
Customers who have further questions about how AWS services can enable their security and compliance needs, or who would like more information, can contact their account representative.
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Key data privacy and protection considerations for financial institutions using AWS
Financial institutions in Italy using AWS services should also consider applicable privacy requirements, including the General Data Protection Regulation (“GDPR”) and the Italian Privacy Code (Legislative Decree No. 196/2003, as amended by the Legislative Decree No. 101/2018).
If customers process or are planning to process the personal data of data subjects in the European Union (EU), they should visit AWS’s General Data Protection Regulation (GDPR) Center. More information on these requirements is included in Navigating GDPR Compliance on AWS.
Resources
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General
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Compliance Programs
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General
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The following resources are available for download through AWS Artifact. Please note that an AWS account will be required to access AWS Artifact.
This guide provides information regarding the adoption of Amazon Web Services (AWS) cloud for entities regulated by the European Banking Authority (EBA), the European Insurance and Occupational Pensions Authority (EIOPA), and the European Securities and Markets Authority (ESMA), who are subject to the Digital Operational Resilience Act (DORA).
The following resources are publicly available:
This guide provides information regarding the adoption of Amazon Web Services (AWS) cloud for entities who are subject to the forthcoming Digital Operational Resilience Act (DORA). This guide describes the roles that AWS and its customers play in managing operational resilience in and on AWS, describes the AWS Shared Responsibility Model, compliance frameworks, advanced tools, and security measures that customers can use to evaluate their compliance with applicable regulatory requirements; with an overview of the DORA regulatory requirements and guidance that regulated customers can consider when adopting AWS.
This document provides information about services and resources that Amazon Web Services (AWS) offers customers to help them align with the requirements of the General Data Protection Regulation (GDPR) that might apply to their activities. These include adherence to IT security standards, the AWS Cloud Computing Compliance Controls Catalog (C5) attestation, adherence to the Cloud Infrastructure Services Providers in Europe (CISPE) Code of Conduct, data access controls, monitoring and logging tools, encryption, and key management.
This guide provides customers with information to be able to plan for and document the Payment Card Industry Data Security Standard (PCI DSS) compliance of their AWS workloads. This includes the selection of controls that meet specific PCI DSS requirements, planning of evidence gathering to meet assessment testing procedures, and explaining their control implementation to their PCI Qualified Security Assessor (QSA).
This document provides information to assist customers who want to use AWS to store or process content containing personal data, in the context of common privacy and data protection considerations. It will help customers understand the way AWS services operate, including how customers can address security and encrypt their content. The geographic locations where customers can choose to store content and other relevant considerations. The respective roles the customer and AWS each play in managing and securing content stored on AWS services.
AWS has many compliance-enabling features that you can use for your regulated workloads in the AWS cloud. These features allow you to achieve a higher level of security at scale. Cloud-based compliance offers a lower cost of entry, easier operations, and improved agility by providing more oversight, security control, and central automation.
The purpose of this paper is to describe how AWS and our customers in the financial services industry achieve operational resilience using AWS services.
This paper provides insight into classification schemes for public and private organizations to leverage when moving data to the cloud. It identifies practices and models currently implemented by global first movers and early adopters, examines how implementation of these schemes can simplify cloud adoption, and recommends practices to harmonize national requirements to internationally recognized standards and frameworks.
This paper outlines the mechanisms that AWS has implemented to manage risk on the AWS side of the Shared Responsibility Model, and the tools that customers can leverage to gain assurance that these mechanisms are being implemented effectively.
Guidelines for systematically reviewing and monitoring your AWS resources for security best practices.
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Compliance Programs

We are continually adapting to evolving regulations. Check often for updates.