SupportZebra Redefined Client Experience with Omnichannel Innovation with AWS Partner Local Measure

Improvement-IT, based in the Netherlands, provides IoT solutions to a variety of organizations with an emphasis on tracking, tracing, and monitoring the status of assets. Together with its other companies Port Pay and Alltrack Medical, it offers these innovative solutions to help customers track assets in the field, manage warehouses, and optimize supply chains. However, it was being hampered by its own managed services provider, which was running both Amazon Web Services (AWS) and on-premises assets for it. It wanted a proactive partner with deep expertise to help optimize its systems, improve client onboarding times, and better detect problems before they affected customers. AWS Partner TechNative has helped it to achieve those goals, reducing customer support calls by 15 percent and cutting onboarding time by 50 percent.

esynergy builds data, platform, and artificial intelligence (AI) solutions that deliver business value. In constant pursuit of optimizing its internal processes, esynergy wanted to enhance its document retrieval process with AI to speed up the development of sales proposals. The company chose AWS Partner DataStax and their DataStax Astra DB—a database that brings real-time vector data to AI apps—for its Sales Copilot solution. Astra DB integrations with Amazon Web Services (AWS) which allowed esynergy to generate informed, accurate responses. LangChain played a crucial role in orchestrating interactions between these components. This combination allowed esynergy to move from proof-of-concept to production in just 37 days, enabling the company to prepare proposals up to 75 percent faster.
 

Atlassian faced a critical challenge when the storage solution hosting its Bitbucket platform’s 2.3 petabytes of data was being retired. To solve this, Atlassian joined forces with AWS Partner NetApp to migrate that data to an Amazon Web Services (AWS) storage service that used NetApp’s ONTAP file system. The migration was seamless, resulting in no discernable customer impact and no service disruptions. Within a one-month period, Atlassian successfully migrated 60 million repositories, achieving $2.1 million in annual cost savings and reducing application latency by 17 percent.

Since 2008, Glympse, the pioneer in location-sharing technology, has been providing innovative solutions that predictively visualize and provide notifications and updates about where people, products, and assets are while in motion. When Glympse learned that companies in heavy industrial environments struggle with safety challenges, it saw an opportunity to help. Glympse, with AWS Partner HERE Technologies and supported by Amazon Web Services (AWS), developed a unique solution—one that provides onsite drivers and visitors with web-based, turn-by-turn directions. The Glympse solution reduced collision risk and supports timely hazard response. It keeps yard operators aware of all onsite activity, supporting quicker responses to potential hazards and alerting operators about who is in the yard.