Partner Success with AWS / Software & Internet / United States
SupportZebra Redefined Client Experience with Omnichannel Innovation with AWS Partner Local Measure
Discover how SupportZebra transformed its customer service operations with a true omnichannel solution from AWS Partner Local Measure and Amazon Connect. Explore their innovative use of Amazon Connect and Contact Lens for quality assurance and how they are empowering agents with generative AI, enhancing agent capabilities, and ensuring unparalleled client satisfaction.
With Local Measure, our agency efficiency has gone up 15% and our cost to implement has dropped by close to 70%."
Nathan Yap
Founder and CEO, Support Zebra
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