Toyota Connected Gets Increased Visibility and Analytics Around Its Safety Connect Product

Toyota Connected worked with Amazon Web Services (AWS) and AWS Partner Slalom build a modern data environment that allowed them to gain visibility into their subscriptions and usage as well as get analytics around our Safety Connect product.

German premium and luxury vehicle manufacturer AUDI AG’s Cloud Foundations Team creates documentation that helps internal teams use Amazon Web Services (AWS) solutions efficiently and securely. The ever-increasing amount of information available made it challenging for internal customers to find the answers they needed. This led to more time spent by the Cloud Foundations Team trying to help. To quickly and accurately address the most frequently asked questions, Audi worked with AWS Partner Storm Reply to build an interactive chatbot using Amazon SageMaker in only four weeks. The solution, which had 90 percent accuracy in initial testing, cut response time for FAQs to six seconds.

Aston Martin Lagonda (AML), a British manufacturer of ultra-luxury high-performance sports cars and sports utility vehicles (SUVs), increased customer engagement, provided dealer partners with better customer insights, and improved predictions by 85 percent using a propensity-to-buy model powered by artificial intelligence (AI) on Amazon Web Services (AWS). Previously, AML’s customer data had been siloed across systems, making it difficult to access and share. As part of a migration to a new Salesforce instance, data analytics firm Data Reply cleaned and integrated the data using AWS services. Working with Data Reply, AML has successfully restructured its data, establishing a global customer view crucial for international clients.

StoneEagle develops innovative digital solutions primarily for the retail automotive industry. After acquiring several new, larger clients, the company wanted to scale its infrastructure without taking on more technical debt. Operating on a hybrid cloud model, StoneEagle decided to move completely to Amazon Web Services (AWS). It recruited ClearScale, an AWS Premier Tier Services Partner, to plan, design, and implement the refactoring and lateral shift to a new infrastructure. This allowed StoneEagle to continue its focus on other initiatives while optimizing its infrastructure. Since its migration to AWS, StoneEagle can push deployments with zero downtime, remove the burden of database management, and focus employee skill sets on one platform.