Skip to main content

AWS Support

Deliver seamless experiences during your business critical events

Scale with confidence during high-stakes events using AWS expertise

Overview

Your most demanding moments require exceptional technical precision. Whether you're managing Black Friday traffic surges, streaming championship events, or launching major products, AWS Countdown Premium provides the specialized engineering support to ensure success. Our designated experts help build robust scaling solutions, implement monitoring, and deliver 24/7 technical support during your critical periods—turning your biggest challenges into your strongest platform achievements.

How we help

We begin with comprehensive infrastructure capacity planning to ensure your systems can handle peak demands. Our team conducts thorough security assessments and implements performance optimizations based on AWS best practices. Through detailed operational readiness reviews, we help identify and address potential risks before they impact your event.

Our experts provide continuous real-time monitoring and rapid issue resolution throughout your critical period. We maintain 24/7 expert support to address any challenges that arise, while providing immediate guidance for dynamic scaling needs. Your team works directly with designated AWS engineers who understand your business context.

We conduct detailed performance analysis to identify opportunities for improvement. Our team helps optimize costs based on actual usage patterns and recommends architecture improvements for future events. Through structured knowledge transfer sessions, we ensure your team builds lasting expertise from the experience.

Use cases

Deliver reliable election technology when it matters most. Our  specialists help design and validate systems for real-time vote  processing, results reporting, and public information dissemination. We ensure your platform maintains security compliance, data integrity, and performance stability under intense public scrutiny and peak demand.

Execute high-visibility product launches with technical precision.  Our experts help architect scalable infrastructure, implement  comprehensive monitoring, and provide around-the-clock support during your crucial go-live moments. We focus on performance optimization, automated scaling, and rapid issue resolution to ensure your product debut succeeds—whether you're launching a new streaming service, gaming platform, or digital product. From pre-launch testing through post-launch stabilization, we help deliver a seamless customer experience during your defining moments.

Drive retail success during your most demanding seasons. Our experts help architect and test your entire e-commerce stack from payment processing to inventory systems—ensuring your platform performs flawlessly during peak shopping periods. We provide 24/7 technical support, implement dynamic scaling strategies, and optimize costs while maintaining checkout speed and customer experience during your highest-traffic moments.

Scale confidently during high-stakes sporting events and peak betting periods. Our specialists architect robust scaling solutions, implement automated performance monitoring, and provide real-time support during critical moments. We help optimize your infrastructure to handle massive audience surges while maintaining strict security controls and seamless user experienc —from championship games to major tournaments.

Did you find what you were looking for today?

Let us know so we can improve the quality of the content on our pages