Build Production-Ready AI Solutions with Expert Guidance
Navigate building and scaling GenerativeAI applications with guidance from AWS experts
Overview
AWS Countdown Premium helps organizations move confidently from AI experimentation to production-ready solutions. Our designated AWS experts work alongside your team throughout the entire AI implementation journey, providing specialized guidance in model selection, security frameworks, and deployment strategies. Whether you're building your first generative AI application or scaling existing solutions, we deliver the technical expertise, proven playbooks, and support needed to accelerate your AI transformation while ensuring security and performance at scale.
How we help
Strategic planning and architecture
We help you design scalable AI solutions that align with your business objectives. Our experts guide model selection, infrastructure planning, and integration strategies to create robust production environments.
Technical implementation support
Throughout development, we provide expertise in RAG implementation, prompt engineering, and fine-tuning. Our team helps optimize performance, manage costs, and ensure reliable production deployments.
Security and compliance guidance
We help implement comprehensive security controls and monitoring systems. Our experts ensure your AI solutions maintain data privacy, prevent prompt injection, and meet compliance requirements.
Use cases
Model Selection and Evaluation
Leverage AWS's comprehensive model evaluation frameworks and tools to analyze your specific use case requirements and select the most appropriate models. Your designated AWS Countdown Premium engineer helps evaluate factors like performance, cost, and compliance requirements to shape your implementation strategy.
RAG-based Application Design
While GenerativeAI offers powerful capabilities, implementing Retrieval Augmented Generation (RAG) requires careful architectural considerations for data freshness, relevance, and accuracy. AWS Countdown Premium engineers can help analyze your environment as you design RAG pipelines and vector database implementations that align with best practices.
Performance and Cost Optimization
To ensure applications perform effectively while managing costs, you must carefully consider factors like model deployment strategies, caching mechanisms, and infrastructure scaling. AWS Countdown Premium engineers, along with other AWS subject matter experts, can help you analyze these considerations and make informed decisions.
Prompt Engineering and Optimization
Design effective prompt strategies to maximize model performance and reliability. Your AWS Countdown Premium engineer helps develop and test prompt templates that ensure consistent, accurate outputs. Learn techniques for prompt versioning, testing, and optimization while maintaining quality standards and addressing edge cases in your specific use case.
Scaling from Pilot to Production
Moving GenerativeAI implementations from pilot to production requires careful planning and robust architectural decisions. Your AWS Countdown Premium engineer helps evaluate infrastructure requirements, monitoring strategies, and operational processes needed for enterprise-scale deployment.
Georgia-Pacific
"AWS Countdown Premium’s team of specialists provided comprehensive support from planning through production deployment, helping us overcome complex integration and operational challenges across our AWS accounts. This partnership enabled us to successfully deploy our GenerativeAI application across 40+ sites in less than a year, achieving month-over-month usage growth, while reducing operational waste and optimizing costs through improved RAG and vector database management."
Manish Sinha, Vice President of Advanced Analytics and AI, Georgia-Pacific

Terms and conditions
*Requires an active AWS Support subscription to AWS Enterprise Support, Enterprise On-Ramp, or Business Support plan. AWS Countdown Premium is available for a fixed duration in monthly increments, with a minimum of one (1) month subscription. It is available in English, Japanese, Korean, and Chinese for workloads hosted in all available AWS Regions and the AWS GovCloud (US) Regions, except the AWS China Regions. As a premium AWS Support Service, AWS Countdown Premium is supported by a global team of engineers. Please allow at least three weeks before an event to allow for sufficient planning time.
**Full terms and conditions for the AWS Countdown Premium Limited Time Promotion are available here.