Creuzaan shows you how
to change or cancel
your AWS Support plan


I’d like to change or cancel my AWS Support plan—how do I do that?

You can change your support plan at any time. If you have a Developer or Business Support plan, you can cancel by changing your support plan to Basic Support. For a list of available support plans and their benefits, see Compare AWS Support Plans.

To change your support plan, follow these steps:

  1. Open the AWS Support Center.
  2. Choose Change next to your current support plan.
  3. Choose Change plan.
  4. For New Plan, choose the plan type you’re interested in.
  5. Choose Change plan.

The changes should take effect within a few minutes, and you'll see your new plan reflected in the Billing and Cost Management console within a few hours. For an explanation of how AWS Support plans are billed, see How am I billed for AWS Support?

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Published: 2016-06-08

Updated: 2017-10-19