Creuzaan shows you how
to change or cancel
your AWS Support plan


I want to change or cancel my AWS Support plan—how do I do that?

If you have a Developer or Business Support plan, you can cancel that plan by changing your support plan to Basic Support. To change your support plan, follow these steps:

  1. Open the AWS Support Center.
  2. Choose Change next to your current support plan.
  3. Choose Change plan.
  4. For New Plan, choose the plan type that you’re interested in.
  5. Choose Change plan.

The changes should take effect within a few minutes, and you'll see your new plan reflected in the Billing and Cost Management console within a few hours. For an explanation of how AWS Support plans are billed, see How am I billed for AWS Support?

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Published: 2016-06-08

Updated: 2018-09-26