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AWS Support

Migration support service for RISE with SAP on AWS powered by Countdown Premium

Accelerate your RISE with SAP on AWS migration and reduce risk with guidance from AWS experts

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Key Reasons

Engage with a designated AWS expert team. Receive context-specific infrastructure guidance to help ensure migration readiness.

Follow AWS best practices for SAP workloads. Get direct guidance on AWS service configuration to prevent potential migration issues before they occur.

Access troubleshooting support and rapid issue resolution during testing phase, go-live implementation, and post-migration.

Tailor support to your migration schedule. Simple monthly subscription with no long-term commitment required.*

Migration support service overview

Migrating on-premises SAP Enterprise Resource Planning (ERP) systems to the cloud requires careful preparation. RISE with SAP on AWS helps you innovate faster and transform business processes more efficiently.

Migration Support Service
AWS and SAP have partnered to offer a comprehensive migration support service for RISE with SAP on AWS. This SAP-orchestrated service provides designated AWS technical infrastructure support engineers for rapid troubleshooting, technical guidance, and go-live support.

Migration Journey Support
Designated AWS support engineers offer proven methodologies and a comprehensive support experience tailored for RISE on AWS. They offer guidance to accelerate your move to cloud ERP, maximize performance, and reduce risk.

Our AWS experts provide:

  • Deep understanding of migration ecosystems

  • Collaboration across migration teams

  • End-to-end support from planning to post-migration optimization

  • Troubleshooting issues during test and cutover phases

Two professionals collaborating at a desk in a modern office environment with a laptop, notebooks, and city view in the background.

Use Cases

Establish secure connections between on-premises and cloud environments, including landing zone setup. AWS experts help configure and optimize network settings to promote seamless data transfer.

Align your AWS environment with existing systems and applications with help from AWS experts. Minimize integration challenges with best practices for data compatibility and scalable data transfer.

Your designated AWS team helps identify and resolve performance bottlenecks, offering fine-tuning guidance to optimize resource utilization for both source and target environments.

Leverage AWS best practices and experience during critical migration phases. Designated AWS support engineers provide expert guidance throughout transformation, monitor AWS service limits, and help minimize operational disruptions.

Get ongoing support to optimize your new environment, proactively identify issues, and maintain reliable operations.
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AWS experts were instrumental to our success. Their immediate response to infrastructure-level challenges and continuous monitoring meant we could execute our migration with confidence.

Nathan Hennessy

Program Manager, Digital Operations, Lion

Pricing

Migration support for SAP RISE on AWS is available via a monthly subscription to AWS Countdown Premium:

  • Monthly cost: $10,000 US per project team
  • Flexible subscription with no long-term commitment
  • Pay only for the time you need*

How to get started

Ready to sign up for AWS Countdown Premium for your SAP RISE on AWS migration?

Contact us

*Terms and conditions

*Requires an active AWS Support subscription to Business Support+ or Enterprise Support plan. AWS Countdown Premium is available for a fixed duration in monthly increments, with a minimum of one (1) month subscription. Available in English, Japanese, Korean, and Chinese for workloads hosted in all available AWS Regions and the AWS GovCloud (US) Regions, except the AWS China Regions. As a premium AWS Support Service, AWS Countdown Premium is supported by a global team of engineers. Please allow at least two to three weeks before your first migration event to allow for sufficient planning time.