Organizations with call centers of more than 2,000 seats aim to optimize operating expenses by reducing average handling time, lowering call abandonment rates, and decreasing agent turnover. Digital Worker Assisted Contact Center solutions on AWS enhance human work through artificial intelligence and machine learning. With these solutions, organizations can create an automated call center that reduces average call handling time and decreases operating expenses for call center-based organizations.
Partner Solutions
Software, SaaS, or managed services from AWS Partners
Showing results: 1-2
Total results: 2
Total results: 2
Publish Date
- Publish Date
-
Blue Prism Enterprise
Blue Prism intelligent automation combines the power of artificial intelligence (AI) and machine learning (ML) to deliver digital workers that take away the mundane tasks human workers are overloaded with empowering them to focus on the profit driving initiatives only people can do. Our intelligent automation platform provides everything you need to serve your customers in today's demanding world with a secure, stable and compliant environment that propels digital transformation. We're here to help every step of the way from automation specialists, pre-built automations and training and certification to our unrivaled customer support. -
XO Automation AI
XO Platform, an AI-first technology, enables businesses to harness conversational interactions with greater efficiency at reduced costs while ensuring the highest customer, employee, agent, and partner experiences.