In the past, a person responding to an emergency call had to rely solely on the information the caller could provide. This leads to wasted time, especially if the caller is unable to provide accurate information in moments of distress. Emergency Call Handling solutions on AWS enable call takers and first responders to get more information in near real-time, such as a caller’s exact location and environment. This gives first responders the information they need to provide immediate assistance.
Partner Solutions
Software, SaaS, or managed services from AWS Partners
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Total results: 3
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NGA 911 for Public Safety
The NGA 911 Next Generation 9-1-1 solution includes an ESInet and NGCS secured and powered by AWS. The Highly Available ESInet will eliminate network downtime and provide 99.999% availability. Their solutions help your agency centralize data, empower telecommunicators, and optimize call traffic. -
SmartResponse
Comtech SmartResponse provides real time information to enhance situational awareness for emergency response. By integrating live 911 call data and overlaying incident location to 3d geospatial mapping layers, and integrating features such as video, weather, traffic information, responder vehicle tracking and additional sources of emergency incident data, SmartResponse provides a single pane user experience through which Emergency Communication Center Telecommunicators can enhance situational awareness during incidents to provide better response outcomes to emergencies.