Travel and hospitality (T&H) companies seek to optimize guest operations so that they can better manage their workforces, improve communication, reduce delays, and increase satisfaction rates. By using Traveler/Guest Operations solutions on AWS, T&H companies can monitor situations in near real time and deliver valuable services to improve the guest experience, such as providing wait time information or meal pick-up notifications. Using these solutions, T&H companies can better mitigate customer issues, optimize resources, and increase brand loyalty.

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