Telecom Case Studies

Charter Communications is streamlining operations and reducing costs with AWS. By migrating to Amazon Redshift, they improved SLA deliverables by 18% and reduced operating costs by 35%, enhancing disaster recovery and business continuity. With Amazon SageMaker Unified Studio, Charter expects to gain a single source of truth, accelerate speed to market, and improve developer productivity—empowering them to deliver more value to customers while staying ahead of innovation.

Learn how Deutsche Telekom enhanced its streaming product, OneTV, on AWS to stream UEFA Euro 2024 with low latency and high resilience for a large viewership.

Discover how First Orion leverages AWS Incident Detection and Response (IDR) to identify inefficiencies, prevent problems before they occur, and maintain seamless operations. See why they consider the AWS Support team an extension of their own organization, providing crucial support for their scaling needs and operational challenges.

BDM has transformed document processing with LOUIS—a bespoke generative AI model. By turning masses of complex data into actionable insights, their customers can save time and work strategically.

T-Systems, an Amazon Web Services (AWS) Partner, is using generative artificial intelligence (AI) tools including Amazon Bedrock to deliver cutting-edge solutions that combine AI and virtual reality. High performance, security, and cost-efficiency are vital. And that’s why, says vice president of hyperscaler managed services Rachel Linnemann, the Deutsche Telekom subsidiary chooses to partner with AWS.

Learn how Cisco improved efficiency and optimized inference costs using Amazon SageMaker and NVIDIA Triton Inference Server.

Chunghwa Telecom switched to Amazon Bedrock, accelerating the development of generative AI applications. These new applications include generating specifications documents for the software development lifecycle (SDLC), creating an interactive virtual English teacher, and developing a generative AI marketing assistant.

In 2023, AWS Partner Bell initiated a digital transformation by integrating AWS training into its strategy, establishing the Bell AWS Training Club to cultivate expertise among employees. This commitment resulted in a remarkable 467 percent increase in AWS Partner Accreditations, a 239 percent year-over-year growth in AWS Certifications, and a substantial uptick in cloud-related sales, showcasing Bell's advanced proficiency and empowering its workforce for continued innovation and customer support.

Learn how Telefónica Tech in the telecommunications industry drove digital transformation by working with AWS Training and Certification.

We'll hear from Konecta executives about how the company is embracing an AI-driven approach to transform customer experience and support clients on their own AI journeys.

Unacademy Uses AWS Enterprise Support to Increase Visibility and Optimize Costs by 25%

A leading mobile telecommunications operator and the largest wireless carrier in Japan, NTT DOCOMO provides services to more than 80 million subscribers. NTT DOCOMO builds on Amazon Web Services (AWS) so that it can deliver more value to customers through innovative, feature-rich services. From serverless technology and data solutions to high-performance compute, the company is increasing the speed and quality of analysis, driving efficiency and cost-effectiveness, and continually improving customer experiences.

Learn how Liberty Latin America delivers high-quality connectivity services to subscribers in Puerto Rico using AWS.

Learn how Canva reduces costs using strategic compute plans while developing innovative products for 160 million monthly active users.

Learn how Juniper Networks reduced costs by 30 times with AI-driven solutions built on AWS Lambda and AWS IoT Greengrass.

Globe, a leader in digital solutions and telecommunications in the Philippines with more than 90 million mobile subscribers and 3.4 million home broadband customers, adopted AWS Skills Guild framework to build a high-engagement cloud skills training program, Athena, which focused on curiosity, excitement, and innovation. The Athena program helped attract people who value ongoing professional development and expanded career opportunities, giving Globe access to the skills and ideas needed to deliver the leading-edge products and services its customers demand, while reducing about $1.5M USD (75M PHP) in operational costs by being more efficient with their technical resources.

Telkomsel sped up the process of the cloud transformation by establishing CloudZone, a Cloud Center of Excellence in collaboration with AWS Skills Guild which helped to deliver the scalability and flexibility needed to handle demand from their 156 million subscribers.

Digital infograohic hosted on the AWS website focusing on how Swisscom created a culture of proactive employee learning and built excitement for cloud value across the organization.

Mobile telecommunications carrier NTT DOCOMO migrated its on-premises data platform to AWS in just seven months. The company switched from a one-size-fits-all analytics platform to environments tailored to the needs of individual organizations while establishing data catalogs for easier analytics.

To provide a seamless streaming experience during the 2022 FIFA World Cup with no downtime or interruptions, Now TV turned to AWS Managed Services and AWS Enterprise Support. By adopting these services, Now TV streamlined operations, ensured high availability, and decreased its cloud expenditure by 15%.

Telkomsel transformed the flexibility and manageability of its business applications with AWS, supporting subscriber growth and enhancing the customer experience.

PBS innovates using Amazon Web Services (AWS) to bring its annual Short Film Festival to a virtual format, improve the performance of video streams, enhance its archives with deep search functionality, and more using artificial intelligence (AI).

Verizon Communications Inc. (Verizon) is the largest mobile carrier in the US and a leading telecom company. In 2018, Verizon selected Amazon Web Services (AWS) as its preferred public cloud provider with plans to migrate over 1,000 business-critical applications and database backend systems to AWS.