Amazon Connect is Now PCI DSS Compliant

Posted on: Jul 21, 2017

Amazon Connect is now certified as Payment Card Industry Data Security Standard (PCI DSS) compliant. Amazon Connect is a simple to use, self-service, cloud-based contact center offering you can use to deliver more engaging customer service experiences. Now you can use Amazon Connect when you need to store, process or transmit cardholder data as part of customer service.  

The PCI DSS 3.2 Compliance Package can be downloaded now through AWS Artifact in the AWS Management Console. To download the package:

  1. Sign in to your AWS account.
  2. In the list of services under Security, Identity & Compliance, choose Artifact. On the next page, choose PCI DSS Attestation of Compliance (AOC) and Responsibility Summary – Current.

Amazon Connect is PCI DSS compliant everywhere that the service is offered. To see all AWS Regions where Amazon Connect is available, please refer to the AWS Region table. Visit the Amazon Connect website for more information.