Posted On: Jan 2, 2019

AWS has published a service level agreement (SLA) for Amazon EFS, which provides availability guarantees for Amazon EFS file systems.

AWS will use commercially reasonable efforts to make Amazon EFS file systems available with a Monthly Uptime Percentage, during any monthly billing cycle, of at least 99.9% (the “Service Commitment”). In the event Amazon EFS does not meet the Service Commitment, you will be eligible to receive a Service Credit as described in the Amazon EFS Service Level Agreement.

This SLA is now available in all regions where Amazon EFS is available. For more information on where Amazon EFS is available, see the AWS region table. Please visit our product page to learn more about Amazon EFS.