Posted On: Mar 16, 2020

Amazon Connect now supports claiming toll free and direct inward dial phone numbers in twelve new countries in the EU Central (Frankfurt) and EU West (London) regions. This enables you to provide local telephony support to end-customers in Bulgaria, Croatia, Cyprus, Estonia, Hungary, Georgia, Latvia, Lithuania, Luxembourg, Romania, Slovenia, and Turkey.

With just a few clicks to get started, you can now claim phone numbers from these new countries on the Phone Numbers page in Amazon Connect; see Claim a Phone Number in the Amazon Connect Administrator Guide for more details. Support for the new phone numbers is available in the EU Central (Frankfurt) and EU West (London) regions. There is no additional charge  beyond standard pricing for Amazon Connect service usage and associated telephony rates. To learn more about Amazon Connect, please visit the Amazon Connect website.