Amazon Connect Pricing

Amazon Connect is a pay-as-you-go cloud contact center. There are no required minimum monthly fees, long-term commitments, or upfront license charges, and pricing is not based on peak capacity, agent seats, or maintenance; you only pay for what you use. Amazon Connect offers capabilities for your contact center and agent workspace, including forecasting, capacity planning, and scheduling and outbound campaigns, as well as Voice, Chat, Tasks, Customer Profiles, Contact Lens, Voice ID, Wisdom, and Cases, and Guides.

Contact Amazon Connect sales to learn more »

AWS Free Tier

As part of the AWS Free Tier, you can get started with Amazon Connect for free.

For the first 12 months of your initial Amazon Connect cloud contact center deployment in any region, you receive:

90 minutes per month of Amazon Connect service usage
A direct inward dial (DID) number from the country in which the AWS region is located
30 minutes per month of inbound DID calls
30 minutes per month of outbound calls made to numbers in the country in which the AWS region is located

For US regions, you also receive:

One US toll-free number
30 minutes per month of inbound toll-free calls made from the US

For example: If you create your instance in the Asia Pacific (Sydney) region, you get one DID number from Australia, receive 30 minutes of inbound DID calls to that number, and can use Amazon Connect to place 30 minutes of outbound calls to numbers in Australia.

Other Amazon Connect capabilities also part of the Free Tier during your first year include:

500 messages per month with Amazon Connect Chat
100 tasks per month with Amazon Connect Tasks
1,000 profiles per month with Amazon Connect Customer Profiles
90 minutes per month for audio calls with Amazon Connect Contact Lens
500 messages per month for chat messages with Amazon Connect Contact Lens
180 transactions per month with Amazon Connect Voice ID, split evenly across enrollment, authentication, and fraud detection
90 days free usage of Amazon Connect forecasting, capacity planning, and scheduling upon first-time feature activation

Voice

Pricing	Price per minute
Inbound voice usage – per minute	$0.018
Outbound voice usage – per minute	$0.018
Outbound campaigns voice usage – per minute	$0.025

For Amazon Connect Voice, there are two charges associated with usage, voice service charges and telephony charges.

With voice service usage, you are billed on a per-second basis (minimum 10s). Amazon Connect Voice service usage for inbound calls as well as manual outbound calls dialed from the contact control panel (CCP), is determined by the seconds your end-customer is connected to the service. For outbound voice usage initiated by invoking the startOutboundVoiceContact API or using Amazon Connect outbound campaigns, you are billed on a per-second basis (minimum 10s) from the time the contact attempt is initiated by Connect.

For telephony charges, Amazon Connect offers direct inward dial (DID) and toll-free phone numbers in more than 20 countries worldwide, which are charged on a per-day rate. Inbound calls are charged per-second (minimum 60s). There are also 200+ outbound calling destinations available that charge per-second (minimum 60s) for each interaction. To check for country-specific pricing, refer to the tables below. Taxes, surcharges, and fees may apply.

When you use an uploaded contact list to schedule and manage outbound campaigns, you pay a Monthly Targeted Audience (MTA) charge for processing a phone number known as an endpoint in an attempt to reach a customer (just uploading a contact address does not incur any charges) and associated costs for usage of the channel. MTA is defined as the number of unique phone numbers that were processed in a month*.

Inbound pricing example

An end customer call using an Amazon Connect German direct inward dial (DID) number in the EU (Frankfurt) region, answered by an agent on the Amazon Connect softphone. The call lasts seven minutes.

There are three separate charges that apply for this call:
1. There is an Amazon Connect service usage charge, based on end-customer call duration. At $0.018 per minute * 7 minutes = $0.126
2. There is the day charge for use of the German DID number. At $0.10 per day * 1 day = $0.10
3. And there is an inbound call per minute charge for German DID numbers. At $0.0040 per minute * 7 minutes = $0.0280

The total for this call is $0.25 (plus applicable taxes, fees, and surcharges).

Outbound campaigns pricing example
An Amazon Connect contact center in US East (N. Virginia) wants to notify all its customers about the change in its terms of use. This notification is a pre-recorded message that will be played irrespective of whether a call is answered by a live person or an answering machine. 25% of all contact attempts connect to a live customer or an answering machine, and each contact lasts 30 seconds. Using outbound campaigns, the bill for this communication would be calculated at the end of the month in US East (N. Virginia) as follows:

Monthly Targeted Audience (MTA) Charges
10,000 endpoints targeted in the month would cost $1.20 per 1,000 endpoints after the first 5,000 endpoints = $6.00

Voice Service Charges
Number of contact attempts made = 10,000
At a connection rate of 25%, number of calls that result in the recorded message being played = 2,500
With a single call duration of 30 seconds, minutes of voice service usage for connected calls = 30 seconds * 2,500 messages = 1,250 minutes
Total billable voice service usage for connected calls less the 90 minutes of Amazon Connect free tier usage per month = 1,250 minutes – 90 minutes = 1,160 minutes
Since each contact attempt is charged for a minimum of 10 seconds, minutes of voice service usage for unsuccessful contact attempts = 7,500*10/60 = 1,250 minutes
Total voice service charges for the notification campaign = (1,160 minutes + 1,250 minutes) * $0.025 per minute = $60.25

Telephony Charges
Assume that you have claimed a US toll-free number to make these calls and all your calls were completed within a single day
Day charge for the use of the US toll-free number = $0 for free tier usage in the first 12 months. $0.06 per day after that
Total minutes of connected calls = 2,500 calls that connect to a voicemail or live customer * 60 seconds minimum = 2,500 minutes
Outbound call charges for calls that connected, less the 30 minutes of free tier outbound telephony usage per month = $0.0048 outbound call charges per minute*(2,500 minutes of connected calls – 30 minutes of free tier) = $11.86

For the month, your bill will be $73.29, a total that includes $6.00 for Pinpoint MTA charge to process your endpoints through Pinpoint list orchestration, $60.25 for Connect voice service usage, $11.86 for Connect telephony charges, and the complete usage of your free tier.

You can also use Amazon Connect outbound campaigns to reach your customers using SMS and Emails in addition to voice calls using the same contact list. SMS and email messages are sent through Amazon Pinpoint and corresponding charges apply. Learn More.

* Monthly Targeted Audience (MTA) charges are billed through Amazon Pinpoint. Outbound campaigns uses Amazon Pinpoint list orchestration capabilities to manage contact lists.

US East

Telephony Pricing Details

	Claimed Phone Numbers Per Day (USD)		Per Minute Inbound Usage (USD)
Country	Direct Inward Dial (DID)	Toll Free	Direct Inward Dial (DID)	Toll Free
United States	$0.03	*$0.06	$0.0022	$0.0120
Anguilla	$0.6933		$0.0030
Antigua and Barbuda	$0.6933		$0.0030
Argentina	$0.50	$0.50	$0.0020	$0.0054
Austria	$0.10	$0.42	$0.0070	$0.0414
Bahamas	$0.6933		$0.0030
Barbados	$0.6933		$0.0030
Belgium	$0.10	$0.42	$0.0070	$0.0406
Bolivia		$0.7600		$0.3904
Bonaire	$0.6933		$0.0030
Canada	$0.06	$0.42	$0.0030	$0.0200
Chile	$0.50	$0.48	$0.0100	$0.1920
Colombia	$0.2213	$0.40	$0.0034	$0.1931
Costa Rica	$0.2928	$0.40	$0.0034	$0.2251
Curacao	$0.6933		$0.0030
Czech Republic	$0.10	$0.42	$0.0070	$0.0360
Denmark	$0.10	$0.42	$0.0070	$0.0261
El Salvador	$0.4261	$0.9061	$0.0035	$0.8171
Finland	$0.10	$0.42	$0.0070	$0.0659
France	$0.10	$0.42	$0.0070	$0.0237
French Saint Martin	$0.6933		$0.0030
Germany	$0.10	$0.42	$0.0064	$0.0387
Guatemala	$0.267	$0.035	$0.0086	$0.064
Greece	$0.10	$0.42	$0.0070	$0.0686
Honduras	$0.08	$0.035	$0.0086	0.1206
Ireland	$0.10	$0.42	$0.0070	$0.0686
Italy	$0.10	$0.42	$0.0070	$0.1281
Jamaica	$0.6933		$0.0030
Mexico	$0.27	$0.42	$0.0022	$0.0214
Netherlands	$0.10	$0.42	$0.0070	$0.0544
Nicaragua	$0.0587	$0.0350	$0.0091	$0.1504
Norway	$0.16	$0.42	$0.0070	$0.0559
Panama	$0.22	$0.6661	$0.0038	$0.1131
Peru	$0.50	$0.50	$0.0100	$0.1920
Poland	$0.10	$0.42	$0.0070	$0.0815
Portugal	$0.10	$0.42	$0.0070	$0.0283
Puerto Rico	$0.03	$0.06	$0.0030	$0.0400
Saba	$0.6933		$0.0030
Saint Eustatius	$0.6933		$0.0030
Saint Lucia	$0.6933		$0.0030
Sint Maarten	$0.6933		$0.0030
Slovakia	$0.10	$0.63	$0.0070	$0.1690
Spain	$0.10	$0.42	$0.0070	$0.0582
Sweden	$0.10	$0.42	$0.0070	$0.0399
Switzerland	$0.10	$0.42	$0.0070	$0.1312
Trinidad and Tobago	$0.6933		$0.0030
United Kingdom	$0.05	$0.42	$0.0064	$0.0331

* Toll-Free phone numbers claimed at a volume of 1,000+ bill at $0.039 per number per day.

Outbound Calls

Destination Country	Outbound Call Per Minute (USD)
United States	$0.0048
Afghanistan	$0.3324
Albania	$0.5894
Algeria	$0.5892
American Samoa	$0.0597
Andorra	$0.2074
Angola	$0.2388
Anguilla	$0.3046
Antarctica	$2.7830
Antigua and Barbuda	$0.3046
Argentina	$0.0320
Armenia	$0.3276
Aruba	$0.3068
Ascension Island	$4.0969
Australia	$0.0699
Austria	$0.2436
Azerbaijan	$0.5168
Bahamas	$0.2338
Bahrain	$0.1688
Bangladesh	$0.0429
Barbados	$0.3046
Belarus	$0.7027
Belgium	$0.1796
Belize	$0.3436
Benin	$0.5471
Bermuda	$0.1639
Bhutan	$0.1266
Bolivia	$0.2486
Bosnia & Herzegovina	$0.5351
Botswana	$0.3053
Brazil	$0.0389
British Virgin Islands	$0.3046
Brunei	$0.0502
Bulgaria	$0.3660
Burkina Faso	$0.5220
Burundi	$0.7777
Cambodia	$0.0910
Cameroon	$0.4964
Canada	$0.0048
Cape Verde Islands	$0.4557
Cayman Islands	$0.3046
Central African Republic	$0.9347
Chad	$0.9193
Chile	$0.0664
Christmas Islands	$0.1833
Cocos Islands	$0.1833
Colombia	$0.0301
Comoros	$0.6124
Congo	$0.7953
Cook Islands	$1.0935
Costa Rica	$0.0738
Croatia	$0.5393
Curacao	$0.1596
Cyprus	$0.0542
Czech Republic	$0.0880
Democratic Republic of Congo	$0.5817
Denmark	$0.0505
Diego Garcia	$2.0460
Djibouti	$0.5034
Dominica	$0.3046
Dominican Republic	$0.1181
East Timor	$1.3788
Ecuador	$0.2795
Egypt	$0.1655
El Salvador	$0.2414
Equatorial Guinea	$0.6753
Eritrea	$0.3719
Estonia	$0.4762
Ethiopia	$0.3625
Falkland Islands	$3.2524
Faroe Islands	$0.2377
Fiji Islands	$0.3413
Finland	$0.0755
France	$0.1133
French Guiana	$0.3507
French Polynesia	$0.4214
Gabon	$0.7151
Gambia	$0.9148
Georgia	$0.3539
Germany	$0.1889
Ghana	$0.3857
Gibraltar	$0.2337
Greece	$0.1105
Greenland	$0.7857
Grenada	$0.3046
Guadeloupe	$0.1279
Guam	$0.0556
Guatemala	$0.640
Guinea	$0.7535
Guinea Bissau	$0.6945
Guyana	$0.3228
Haiti	$0.5328
Honduras	$0.2868
Hong Kong	$0.0302
Hungary	$0.0919
Iceland	$0.0512
India	$0.0200
Indonesia	$0.1588
Iraq	$0.3045
Ireland	$0.1279
Isle of Man	$0.0140
Israel	$0.1028
Italy	$0.2695
Ivory Coast	$0.6384
Jamaica	$0.3046
Japan	$0.1204
Jordan	$0.2117
Kazakhstan	$0.2203
Kenya	$0.2245
Kiribati	$4.9648
Kosovo	$0.6000
Kuwait	$0.1074
Kyrgyzstan	$0.3093
Laos	$0.0983
Latvia	$0.6229
Lebanon	$0.2432
Lesotho	$0.3849
Liberia	$0.6856
Libya	$0.4407
Liechtenstein	$0.4657
Lithuania	$0.6269
Luxembourg	$0.1289
Macao	$0.1136
Macedonia	$0.5550
Madagascar	$1.0065
Malawi	$0.5079
Malaysia	$0.0589
Maldives	$1.4856
Mali	$0.5388
Malta	$0.0954
Marshall Islands	$0.3874
Martinique	$0.2184
Mauritania	$0.7479
Mauritius	$0.1664
Mayotte Island	$0.6201
Mexico	$0.0075
Micronesia	$0.5927
Moldova	$0.4343
Monaco	$0.5507
Mongolia	$0.0843
Montenegro	$0.5333
Montserrat	$0.3988
Morocco	0.4624
Mozambique	$0.3331
Myanmar	$0.3881
Namibia	$0.1571
Nauru	$4.8677
Nepal	$0.1859
Netherlands	$0.0732
Netherlands Antilles	$0.1596
New Caledonia	$3.0466
New Zealand	$0.1137
Nicaragua	$0.2272
Niger	$0.5398
Nigeria	$0.1246
Niue	$5.2211
Norfolk Island	$2.8889
Northern Mariana Islands	$0.0746
Norway	$0.0907
Oman	$0.4228
Pakistan	$0.1264
Palau	$0.4259
Palestine	$0.2649
Panama	$0.1598
Papua New Guinea	$1.1980
Paraguay	$0.1274
Peru	$0.0150
Philippines	$0.1934
Poland	$0.2012
Portugal	$0.2465
Principe and Sao Tome	$2.2306
Puerto Rico	$0.0200
Qatar	$0.2494
Reunion Island	$0.2248
Romania	$0.0845
Russia	$0.4372
Rwanda	$0.4576
Saba	$0.1596
Samoa	$4.5541
San Marino	$0.8589
Saudi Arabia	$0.1803
Senegal	$0.7566
Serbia	$0.5331
Seychelles Islands	$1.0268
Sierra Leone	$0.7090
Singapore	$0.0470
Sint Maarten	$0.1813
Slovakia	$0.1349
Slovenia	$0.4342
Solomon Islands	$1.4850
Somalia	$0.8538
South Africa	$0.0993
South Korea	$0.0251
South Sudan	$0.5276
Spain	$0.1191
Sri Lanka	$0.2142
St. Eustatius	$0.1596
St. Helena	$2.9084
St. Kitts & Nevis	$0.3046
St. Lucia	$0.3046
St. Maarten	$0.1789
St. Pierre & Miquelon	$0.5081
St. Vincent & The Grenadines	$0.3046
Sudan	$0.5276
Suriname	$1.9460
Swaziland	$0.2265
Sweden	$0.0287
Switzerland	$0.1144
Taiwan	$0.1201
Tajikistan	$0.3401
Tanzania	$0.5206
Thailand	$0.0699
Togo	$3.2199
Tokelau	$3.7356
Tonga Islands	$3.3423
Trinidad & Tobago	$0.3046
Tunisia	$1.2826
Turkey	$0.2241
Turkmenistan	$0.1907
Turks & Caicos	$0.3046
Tuvalu	$4.7977
Uganda	$0.4873
Ukraine	$0.3488
United Arab Emirates	$0.3741
United Kingdom	$0.0301
Uruguay	$0.2220
US Virgin Islands	$0.2651
Uzbekistan	$0.0858
Vanuatu	$3.7645
Vatican City	$0.0246
Venezuela	$0.3105
Vietnam	$0.1081
Wallis & Futuna	$1.3930
Yemen	$0.2659
Zambia	$0.5412
Zimbabwe	$0.5870

US West

Telephony Pricing Details

	Claimed Phone Numbers Per Day (USD)		Per Minute Inbound Usage (USD)
Country	Direct Inward Dial (DID)	Toll Free	Direct Inward Dial (DID)	Toll Free
United States	$0.03	*$0.06	$0.0022	$0.0120
Anguilla	$0.6933		$0.0030
Antigua and Barbuda	$0.6933		$0.0030
Argentina	$0.50	$0.50	$0.0020	$0.0054
Austria	$0.10	$0.42	$0.0070	$0.0414
Bahamas	$0.6933		$0.0030
Barbados	$0.6933		$0.0030
Belgium	$0.10	$0.42	$0.0070	$0.0406
Bolivia		$0.7600		$0.3904
Bonaire	$0.6933		$0.0030
Canada	$0.06	$0.42	$0.0030	$0.0200
Chile	$0.50	$0.48	$0.0100	$0.1920
Colombia	$0.2213	$0.40	$0.0034	$0.1931
Costa Rica	$0.2928	$0.40	$0.0034	$0.2251
Curacao	$0.6933		$0.0030
Czech Republic	$0.10	$0.42	$0.0070	$0.0360
Denmark	$0.10	$0.42	$0.0070	$0.0261
El Salvador	$0.4261	$0.9061	$0.0035	$0.8171
Finland	$0.10	$0.42	$0.0070	$0.0659
France	$0.10	$0.42	$0.0070	$0.0237
French Saint Martin	$0.6933		$0.0030
Germany	$0.10	$0.42	$0.0064	$0.0387
Guatemala	$0.267	$0.035	$0.0086	$0.064
Greece	$0.10	$0.42	$0.0070	$0.0686
Honduras	$0.08	$0.035	$0.0086	0.1206
Ireland	$0.10	$0.42	$0.0070	$0.0686
Italy	$0.10	$0.42	$0.0070	$0.1281
Jamaica	$0.6933		$0.0030
Mexico	$0.27	$0.42	$0.0022	$0.0214
Netherlands	$0.10	$0.42	$0.0070	$0.0544
Nicaragua	$0.0587	$0.0350	$0.0091	$0.1504
Norway	$0.16	$0.42	$0.0070	$0.0559
Panama	$0.22	$0.6661	$0.0038	$0.1131
Peru	$0.50	$0.50	$0.0100	$0.1920
Poland	$0.10	$0.42	$0.0070	$0.0815
Portugal	$0.10	$0.42	$0.0070	$0.0283
Puerto Rico	$0.03	$0.06	$0.0030	$0.0400
Saba	$0.6933		$0.0030
Saint Eustatius	$0.6933		$0.0030
Saint Lucia	$0.6933		$0.0030
Sint Maarten	$0.6933		$0.0030
Slovakia	$0.10	$0.63	$0.0070	$0.1690
Spain	$0.10	$0.42	$0.0070	$0.0582
Sweden	$0.10	$0.42	$0.0070	$0.0399
Switzerland	$0.10	$0.42	$0.0070	$0.1312
Trinidad and Tobago	$0.6933		$0.0030
United Kingdom	$0.05	$0.42	$0.0064	$0.0331

* Toll-Free phone numbers claimed at a volume of 1,000+ bill at $0.039 per number per day.

Outbound Calls

Destination Country	Outbound Call Per Minute (USD)
United States	$0.0048
Afghanistan	$0.3324
Albania	$0.5894
Algeria	$0.5892
American Samoa	$0.0597
Andorra	$0.2074
Angola	$0.2388
Anguilla	$0.3046
Antarctica	$2.7830
Antigua and Barbuda	$0.3046
Argentina	$0.0320
Armenia	$0.3276
Aruba	$0.3068
Ascension Island	$4.0969
Australia	$0.0699
Austria	$0.2436
Azerbaijan	$0.5168
Bahamas	$0.2338
Bahrain	$0.1688
Bangladesh	$0.0429
Barbados	$0.3046
Belarus	$0.7027
Belgium	$0.1796
Belize	$0.3436
Benin	$0.5471
Bermuda	$0.1639
Bhutan	$0.1266
Bolivia	$0.2486
Bosnia & Herzegovina	$0.5351
Botswana	$0.3053
Brazil	$0.0389
British Virgin Islands	$0.3046
Brunei	$0.0502
Bulgaria	$0.3660
Burkina Faso	$0.5220
Burundi	$0.7777
Cambodia	$0.0910
Cameroon	$0.4964
Canada	$0.0048
Cape Verde Islands	$0.4557
Cayman Islands	$0.3046
Central African Republic	$0.9347
Chad	$0.9193
Chile	$0.0664
Christmas Islands	$0.1833
Cocos Islands	$0.1833
Colombia	$0.0301
Comoros	$0.6124
Congo	$0.7953
Cook Islands	$1.0935
Costa Rica	$0.0738
Croatia	$0.5393
Curacao	$0.1596
Cyprus	$0.0542
Czech Republic	$0.0880
Democratic Republic of Congo	$0.5817
Denmark	$0.0505
Diego Garcia	$2.0460
Djibouti	$0.5034
Dominica	$0.3046
Dominican Republic	$0.1181
East Timor	$1.3788
Ecuador	$0.2795
Egypt	$0.1655
El Salvador	$0.2414
Equatorial Guinea	$0.6753
Eritrea	$0.3719
Estonia	$0.4762
Ethiopia	$0.3625
Falkland Islands	$3.2524
Faroe Islands	$0.2377
Fiji Islands	$0.3413
Finland	$0.0755
France	$0.1436
French Guiana	$0.3507
French Polynesia	$0.4214
Gabon	$0.7151
Gambia	$0.9148
Georgia	$0.3539
Germany	$0.1889
Ghana	$0.3857
Gibraltar	$0.2337
Greece	$0.1105
Greenland	$0.7857
Grenada	$0.3046
Guadeloupe	$0.1279
Guam	$0.0556
Guatemala	$0.0640
Guinea	$0.7535
Guinea Bissau	$0.6945
Guyana	$0.3228
Haiti	$0.5328
Honduras	$0.2868
Hong Kong	$0.0302
Hungary	$0.0919
Iceland	$0.0512
India	$0.0200
Indonesia	$0.1588
Iraq	$0.3045
Ireland	$0.1279
Isle of Man	$0.0140
Israel	$0.1028
Italy	$0.2695
Ivory Coast	$0.6384
Jamaica	$0.3046
Japan	$0.1204
Jordan	$0.2117
Kazakhstan	$0.2203
Kenya	$0.2245
Kiribati	$4.9648
Kosovo	$0.6000
Kuwait	$0.1074
Kyrgyzstan	$0.3093
Laos	$0.0983
Latvia	$0.6229
Lebanon	$0.2432
Lesotho	$0.3849
Liberia	$0.6856
Libya	$0.4407
Liechtenstein	$0.4657
Lithuania	$0.6269
Luxembourg	$0.1289
Macao	$0.1136
Macedonia	$0.5550
Madagascar	$1.0065
Malawi	$0.5079
Malaysia	$0.0589
Maldives	$1.4856
Mali	$0.5388
Malta	$0.0954
Marshall Islands	$0.3874
Martinique	$0.2184
Mauritania	$0.7479
Mauritius	$0.1664
Mayotte Island	$0.6201
Mexico	$0.0075
Micronesia	$0.5927
Moldova	$0.4343
Monaco	$0.5507
Mongolia	$0.0843
Montenegro	$0.5333
Montserrat	$0.3988
Morocco	0.4624
Mozambique	$0.3331
Myanmar	$0.3881
Namibia	$0.1571
Nauru	$4.8677
Nepal	$0.1859
Netherlands	$0.0732
Netherlands Antilles	$0.1596
New Caledonia	$3.0466
New Zealand	$0.1137
Nicaragua	$0.2272
Niger	$0.5398
Nigeria	$0.1246
Niue	$5.2211
Norfolk Island	$2.8889
Northern Mariana Islands	$0.0746
Norway	$0.0907
Oman	$0.4228
Pakistan	$0.1264
Palau	$0.4259
Palestine	$0.2649
Panama	$0.1598
Papua New Guinea	$1.1980
Paraguay	$0.1274
Peru	$0.0150
Philippines	$0.1934
Poland	$0.2012
Portugal	$0.2465
Principe and Sao Tome	$2.2306
Puerto Rico	$0.0200
Qatar	$0.2494
Reunion Island	$0.2248
Romania	$0.0845
Russia	$0.4372
Rwanda	$0.4576
Saba	$0.1596
Samoa	$4.5541
San Marino	$0.8589
Saudi Arabia	$0.1803
Senegal	$0.7566
Serbia	$0.5331
Seychelles Islands	$1.0268
Sierra Leone	$0.7090
Singapore	$0.0470
Sint Maarten	$0.1813
Slovakia	$0.1349
Slovenia	$0.4342
Solomon Islands	$1.4850
Somalia	$0.8538
South Africa	$0.0993
South Korea	$0.0251
South Sudan	$0.5276
Spain	$0.1813
Sri Lanka	$0.2142
St. Helena	$2.9084
St. Eustatius	$0.1596
St. Kitts & Nevis	$0.3046
St. Lucia	$0.3046
St. Maarten	$0.1789
St. Pierre & Miquelon	$0.5081
St. Vincent & The Grenadines	$0.3046
Sudan	$0.5276
Suriname	$1.9460
Swaziland	$0.2265
Sweden	$0.0287
Switzerland	$0.1144
Taiwan	$0.1201
Tajikistan	$0.3401
Tanzania	$0.5206
Thailand	$0.0699
Togo	$3.2199
Tokelau	$3.7356
Tonga Islands	$3.3423
Trinidad & Tobago	$0.3046
Tunisia	$1.2826
Turkey	$0.2241
Turkmenistan	$0.1907
Turks & Caicos	$0.3046
Tuvalu	$4.7977
Uganda	$0.4873
Ukraine	$0.3488
United Arab Emirates	$0.2487
United Kingdom	$0.0301
Uruguay	$0.2220
US Virgin Islands	$0.2651
Uzbekistan	$0.0858
Vanuatu	$3.7645
Vatican City	$0.0246
Venezuela	$0.3105
Vietnam	$0.1081
Wallis & Futuna	$1.3930
Yemen	$0.2659
Zambia	$0.5412
Zimbabwe	$0.5870

Canada (Central)

Telephony Pricing Details

	Claimed Phone Numbers Per Day (USD)		Per Minute Inbound Usage (USD)
Country	Direct Inward Dial (DID)	Toll Free	Direct Inward Dial (DID)	Toll Free
United States	$0.03	*$0.06	$0.0022	$0.0120
Austria	$0.10	$0.42	$0.0070	$0.0414
Belgium	$0.10	$0.42	$0.0070	$0.0406
Canada	$0.03	$0.06	$0.0022	$0.0120
Czech Republic	$0.10	$0.42	$0.0070	$0.0360
Denmark	$0.10	$0.42	$0.0070	$0.0261
Finland	$0.10	$0.42	$0.0070	$0.0659
France	$0.10	$0.42	$0.0070	$0.0237
Germany	$0.10	$0.42	$0.0064	$0.0387
Greece	$0.10	$0.42	$0.0070	$0.0686
Ireland	$0.10	$0.42	$0.0070	$0.0686
Italy	$0.10	$0.42	$0.0070	$0.1281
Netherlands	$0.10	$0.42	$0.0070	$0.0544
Norway	$0.16	$0.42	$0.0070	$0.0559
Poland	$0.10	$0.42	$0.0070	$0.0815
Portugal	$0.10	$0.42	$0.0070	$0.0283
Puerto Rico	$0.03	$0.06	$0.0030	$0.0400
Slovakia	$0.10	$0.63	$0.0070	$0.1690
Spain	$0.10	$0.42	$0.0070	$0.0582
Sweden	$0.10	$0.42	$0.0070	$0.0399
Switzerland	$0.10	$0.42	$0.0070	$0.1312
United Kingdom	$0.05	$0.42	$0.0064	$0.0331

* Toll-Free phone numbers claimed at a volume of 1,000+ bill at $0.039 per number per day.

Outbound Calls

Destination Country	Outbound Call Per Minute (USD)
United States	$0.0048
Afghanistan	$0.3324
Albania	$0.5894
Algeria	$0.5892
American Samoa	$0.0597
Andorra	$0.2074
Angola	$0.2388
Anguilla	$0.4558
Antarctica	$2.7830
Antigua and Barbuda	$0.4464
Argentina	$0.1866
Armenia	$0.3276
Aruba	$0.3068
Ascension Island	$4.0969
Australia	$0.0699
Austria	$0.2436
Azerbaijan	$0.5168
Bahamas	$0.2338
Bahrain	$0.1688
Bangladesh	$0.0429
Barbados	$0.4548
Belarus	$0.7027
Belgium	$0.1796
Belize	$0.3436
Benin	$0.5471
Bermuda	$0.1639
Bhutan	$0.1266
Bolivia	$0.2486
Bosnia & Herzegovina	$0.5351
Botswana	$0.3053
Brazil	$0.0389
British Virgin Islands	$0.4295
Brunei	$0.0502
Bulgaria	$0.3660
Burkina Faso	$0.5220
Burundi	$0.7777
Cambodia	$0.0910
Cameroon	$0.4964
Canada	$0.0048
Cape Verde Islands	$0.4557
Cayman Islands	$0.3287
Central African Republic	$0.9347
Chad	$0.9193
Chile	$0.0664
Christmas Islands	$0.1833
Cocos Islands	$0.1833
Colombia	$0.0940
Comoros	$0.6124
Congo	$0.7953
Cook Islands	$1.0935
Costa Rica	$0.0738
Croatia	$0.5393
Curacao	$0.1173
Cyprus	$0.0542
Czech Republic	$0.0880
Democratic Republic of Congo	$0.5817
Denmark	$0.0505
Diego Garcia	$2.0460
Djibouti	$0.5034
Dominica	$0.4162
Dominican Republic	$0.1181
East Timor	$1.3788
Ecuador	$0.2795
Egypt	$0.1655
El Salvador	$0.2414
Equatorial Guinea	$0.6753
Eritrea	$0.3719
Estonia	$0.4762
Ethiopia	$0.3625
Falkland Islands	$3.2524
Faroe Islands	$0.2377
Fiji Islands	$0.3413
Finland	$0.0755
France	$0.1436
French Guiana	$0.3507
French Polynesia	$0.4214
Gabon	$0.7151
Gambia	$0.9148
Georgia	$0.3539
Germany	$0.1889
Ghana	$0.3857
Gibraltar	$0.2337
Greece	$0.1105
Greenland	$0.7857
Grenada	$0.4355
Guadeloupe	$0.1279
Guam	$0.0556
Guatemala	$0.1918
Guinea	$0.7535
Guinea Bissau	$0.6945
Guyana	$0.3228
Haiti	$0.5328
Honduras	$0.2868
Hong Kong	$0.0302
Hungary	$0.0919
Iceland	$0.0512
India	$0.0200
Indonesia	$0.1588
Iraq	$0.3045
Ireland	$0.1279
Isle of Man	$0.0140
Israel	$0.1028
Italy	$0.2695
Ivory Coast	$0.6384
Jamaica	$0.3384
Japan	$0.1204
Jordan	$0.2117
Kazakhstan	$0.2203
Kenya	$0.2245
Kiribati	$4.9648
Kosovo	$0.6000
Kuwait	$0.1074
Kyrgyzstan	$0.3093
Laos	$0.0983
Latvia	$0.6229
Lebanon	$0.2432
Lesotho	$0.3849
Liberia	$0.6856
Libya	$0.4407
Liechtenstein	$0.4657
Lithuania	$0.6269
Luxembourg	$0.1289
Macao	$0.1136
Macedonia	$0.5550
Madagascar	$1.0065
Malawi	$0.5079
Malaysia	$0.0589
Maldives	$1.4856
Mali	$0.5388
Malta	$0.0954
Marshall Islands	$0.3874
Martinique	$0.2184
Mauritania	$0.7479
Mauritius	$0.1664
Mayotte Island	$0.6201
Mexico	$0.0326
Micronesia	$0.5927
Moldova	$0.4343
Monaco	$0.5507
Mongolia	$0.0843
Montenegro	$0.5333
Montserrat	$0.3988
Morocco	$0.6060
Mozambique	$0.3331
Myanmar	$0.3881
Namibia	$0.1571
Nauru	$4.8677
Nepal	$0.1859
Netherlands	$0.0732
Netherlands Antilles	$0.1596
New Caledonia	$3.0466
New Zealand	$0.1137
Nicaragua	$0.3217
Niger	$0.5398
Nigeria	$0.1246
Niue	$5.2211
Norfolk Island	$2.8889
Northern Mariana Islands	$0.0746
Norway	$0.0907
Oman	$0.4228
Pakistan	$0.1264
Palau	$0.4259
Palestine	$0.2649
Panama	$0.1598
Papua New Guinea	$1.1980
Paraguay	$0.1274
Peru	$0.0150
Philippines	$0.1934
Poland	$0.2012
Portugal	$0.2465
Principe and Sao Tome	$2.2306
Puerto Rico	$0.0200
Qatar	$0.2494
Reunion Island	$0.2248
Romania	$0.0845
Russia	$0.4372
Rwanda	$0.4576
Samoa	$4.5541
San Marino	$0.8589
Saudi Arabia	$0.1803
Senegal	$0.7566
Serbia	$0.5331
Seychelles Islands	$1.0268
Sierra Leone	$0.7090
Singapore	$0.0470
Sint Maarten	$0.1813
Slovakia	$0.1349
Slovenia	$0.4342
Solomon Islands	$1.4850
Somalia	$0.8538
South Africa	$0.0993
South Korea	$0.0251
South Sudan	$0.5276
Spain	$0.1813
Sri Lanka	$0.2142
St. Helena	$2.9084
St. Kitts	$0.4202
St. Lucia	$0.5015
St. Maarten	$0.1789
St. Pierre & Miquelon	$0.5081
St. Vincent	$0.4289
Sudan	$0.5276
Suriname	$1.9460
Swaziland	$0.2265
Sweden	$0.0287
Switzerland	$0.1144
Taiwan	$0.1201
Tajikistan	$0.3401
Tanzania	$0.5206
Thailand	$0.0699
Togo	$3.2199
Tokelau	$3.7356
Tonga Islands	$3.3423
Trinidad & Tobago	$0.3154
Tunisia	$1.2826
Turkey	$0.2241
Turkmenistan	$0.1907
Turks & Caicos	$0.4538
Tuvalu	$4.7977
Uganda	$0.4873
Ukraine	$0.3488
United Arab Emirates	$0.2487
United Kingdom	$0.0301
Uruguay	$0.2220
US Virgin Islands	$0.2651
Uzbekistan	$0.0858
Vanuatu	$3.7645
Vatican City	$0.0246
Venezuela	$0.3105
Vietnam	$0.1081
Wallis & Futuna	$1.3930
Yemen	$0.2659
Zambia	$0.5412
Zimbabwe	$0.5870

Africa (Cape Town)

Telephony Pricing Details

	Claimed Phone Numbers Per Day (USD)		Per Minute Inbound Usage (USD)
Country	Direct Inward Dial (DID)	Toll Free	Direct Inward Dial (DID)	Toll Free
South Africa	$0.30	$0.30	$0.0020	$0.0802
Cameroon	$0.5330		$0.0461
Nigeria	$0.5330	$0.5330	$0.0354	$0.0947
Uganda	$0.2670		$0.0125
Belgium	$0.10	$0.42	$0.0070	$0.0406
France	$0.10	$0.42	$0.0070	$0.0237
Netherlands	$0.10	$0.42	$0.0070	$0.0544
Italy	$0.10	$0.42	$0.0070	$0.1281
Spain	$0.10	$0.42	$0.0070	$0.0750
United Kingdom	$0.06	$0.06	$0.0040	$0.0300
United States	$0.06	$0.06	$0.0040	$0.0137

* Toll-Free phone numbers claimed at a volume of 1,000+ bill at $0.039 per number per day.

Outbound Calls

Destination Country	Outbound Call Per Minute (USD)
Afghanistan	$0.3232
Albania	$0.6174
Algeria	$0.8738
American Samoa	$0.1760
Andorra	$0.3039
Angola	$0.2697
Anguilla	$0.3160
Antarctica	$2.2795
Antigua and Barbuda	$0.3728
Argentina	$0.3040
Armenia	$0.2976
Aruba	$0.2880
Ascension Island	$2.8000
Australia	$0.0432
Austria	$0.3362
Azerbaijan	$0.4496
Bahamas	$0.3146
Bahrain	$0.1697
Bangladesh	$0.0432
Barbados	$0.3440
Belarus	$0.5812
Belgium	$0.5889
Belize	$0.3088
Benin	$0.4939
Bermuda	$0.0568
Bhutan	$0.1200
Bolivia	$0.3872
Bosnia and Herzegovina	$0.5729
Botswana	$0.3952
Brazil	$0.2359
British Virgin Islands	$0.3440
Brunei Darussalam	$0.0640
Bulgaria	$0.5129
Burkina Faso	$0.5746
Burundi	$0.8800
Cambodia	$0.1008
Cameroon	$0.5604
Canada	$0.0032
Cape Verde	$0.3894
Cayman Islands	$0.2496
Central African Republic	$1.5260
Chad	$0.7978
Chile	$0.1600
China	$0.0800
Colombia	$0.1440
Comoros	$0.9345
Congo	$0.8168
Cook Islands	$1.5920
Costa Rica	$0.1200
Croatia	$0.7788
Curacao	$0.2176
Cyprus	$0.1315
Czech Republic	$0.1064
Congo (the Democratic Republic of the)	$0.6698
Denmark	$0.0285
Djibouti	$0.4589
Dominica	$0.3360
Dominican Republic	$0.1520
East Timor	$1.7484
Ecuador	$0.3120
Egypt	$0.1992
El Salvador	$0.2992
Equatorial Guinea	$0.7219
Eritrea	$0.3280
Estonia	$0.8852
Ethiopia	$0.3123
Falkland Islands (Malvinas)	$2.8415
Faroe Islands	$0.1900
Fiji	$0.3840
Finland	$0.5133
France	$0.2545
French Guiana	$0.3760
French Polynesia	$0.3840
Gabon	$0.6174
Gambia	$0.6320
Georgia	$0.5034
Germany	$0.0475
Gibraltar	$0.2260
Greece	$0.1140
Greenland	$0.7061
Grenada	$0.3360
Guadeloupe	$0.3680
Guam	$0.0416
Guatemala	$0.2400
Guinea	$0.5920
Guinea Bissau	$0.7124
Guyana	$0.3120
Haiti	$0.4000
Honduras	$0.3063
Hong Kong	$0.0520
Hungary	$0.0978
Iceland	$0.0247
India	$0.0200
Indonesia	$0.0960
Iran	$$0.2488
Iraq	$0.2880
Ireland	$0.1520
Israel	$0.0376
Italy	$0.3989
Ivory Coast	$0.5184
Jamaica	$0.3315
Japan	$0.2400
Jordan	$0.2432
Kazakhstan	$0.3264
Kenya	$0.4176
Kiribati	$2.4000
Kosovo	$0.6000
Kuwait	$0.0760
Kyrgyzstan	$0.3408
Laos	$0.1088
Latvia	$0.9502
Lebanon	$0.2320
Lesotho	$0.6618
Liberia	$0.7040
Libya	$0.4795
Liechtenstein	$0.1806
Lithuania	$1.0638
Luxembourg	$0.1493
Macao	$0.1456
Macedonia	$0.5043
Madagascar	$1.5400
Malawi	$0.7840
Malaysia	$0.0640
Maldives	$1.1200
Mali	$0.5357
Malta	$0.5794
Marshall Islands	$0.4749
Martinique	$0.3764
Mauritania	$1.0524
Mauritius	$0.2362
Mayotte	$0.6682
Mexico	$0.0192
Micronesia	$0.7200
Moldova	$0.4800
Monaco	$0.4179
Mongolia	$0.0216
Montenegro	$1.0011
Montserrat	$1.4983
Morocco	$0.8490
Mozambique	$0.4992
Myanmar	$0.4000
Namibia	$0.2752
Nauru	$2.0800
Nepal	$0.2432
Netherlands	$0.4179
Netherlands Antilles	$0.2144
New Caledonia	$0.4304
New Zealand	$0.0640
Nicaragua	$0.3840
Niger	$0.5319
Nigeria	$0.1101
Niue	$2.1845
Norfolk Island	$1.9200
Northern Mariana Islands	$0.0880
Norway	$0.0209
Oman	$0.4032
Pakistan	$0.0640
Palau	$0.5973
Palestinian Territory	$0.2640
Panama	$0.2032
Papua New Guinea	$1.7280
Paraguay	$0.1632
Peru	$0.1370
Philippines	$0.2480
Poland	$0.1786
Portugal	$0.7028
Principe and Sao Tome	$1.0448
Puerto Rico	$0.0070
Qatar	$0.2602
Reunion	$0.7978
Romania	$0.0216
Russian Federation	$0.3536
Rwanda	$0.4939
Samoa	$1.7280
San Marino	$0.4939
Saudi Arabia	$1.2960
Senegal	$0.5699
Serbia	$0.5376
Seychelles	$1.1398
Sierra Leone	$0.7344
Singapore	$0.0288
Sint Maarten	$0.2816
Slovakia	$0.1995
Slovenia	$0.5840
Solomon Islands	$1.5840
Somalia	$0.7219
South Africa	$0.0300
South Korea	$0.0376
South Sudan	$0.8000
Spain	$0.2499
Sri Lanka	$0.2080
Saint Helena	$4.9920
Saint Kitts and Nevis	$0.3360
Saint Lucia	$0.3360
Saint-Martin (French part)	$0.2816
Saint Pierre and Miquelon	$0.7200
Saint Vincent and Grenadines	$0.3360
Sudan	$0.7360
Suriname	$0.4000
Swaziland	$0.3872
Sweden	$0.0190
Switzerland	$0.6459
Taiwan	$0.1440
Tajikistan	$0.2586
Tanzania	$0.4240
Thailand	$0.0848
Togo	$0.5509
Tokelau	$2.8682
Tonga	$1.7280
Trinidad and Tobago	$0.3360
Tunisia	$1.0980
Turkey	$0.2545
Turkmenistan	$0.2157
Turks and Caicos Islands	$0.3200
Tuvalu	$2.5600
Uganda	$0.1965
Ukraine	$0.3575
United Arab Emirates	$0.2160
United Kingdom	$0.0380
United States of America	$0.0070
Uruguay	$0.2848
Virgin Islands	$0.0339
Uzbekistan	$0.1520
Vanuatu	$1.7280
Venezuela (Bolivarian Republic of)	$0.3024
Vietnam	$0.1024
Yemen	$0.2150
Zambia	$0.6400
Zimbabwe	$0.6668

Asia Pacific (Sydney)

Telephony Pricing Details

	Claimed Phone Numbers Per Day (USD)		Per Minute Inbound Usage (USD)
Country	Direct Inward Dial (DID)	Toll Free	Direct Inward Dial (DID)	Toll Free
Australia	$0.10	$0.39	$0.0050	$0.0540
Hong Kong	$0.16	$0.48	$0.0104	$0.0502
Indonesia	$0.69		$0.0278
Japan	$0.13	$0.48	$0.0056	$0.2114
Malaysia	$0.13		$0.0090
New Zealand	$0.13	$0.58	$0.0050	$0.2205
Singapore	$0.35	$0.48	$0.0052	$0.0503
Thailand	$0.31	$1.40	$0.0051	$0.4058
United Kingdom	$0.10	$0.10	$0.0040	$0.0720
United States	$0.06	$0.06	$0.0040	$0.0137

Outbound Calls

Destination Country	Outbound Call Per Minute (USD)
Afghanistan	$0.6275
Albania	$0.6016
Algeria	$0.5812
American Samoa	$1.7356
Andorra	$0.2816
Angola	$0.4885
Anguilla	$0.6445
Antarctica	$2.3662
Antigua and Barbuda	$0.6333
Argentina	$0.2802
Armenia	$0.6214
Aruba	$0.6358
Ascension Island	$3.0703
Australia	$0.0250
Austria	$0.1834
Azerbaijan	$0.7029
Bahamas	$0.4768
Bahrain	$0.5428
Bangladesh	$0.4721
Barbados	$0.6374
Belarus	$0.5954
Belgium	$0.1434
Belize	$0.6517
Benin	$0.7204
Bermuda	$0.5420
Bhutan	$0.4907
Bolivia	$0.6237
Bosnia & Herzegovina	$0.5124
Botswana	$0.6535
Brazil	$0.1847
British Virgin Islands	$0.4380
Brunei	$0.4735
Bulgaria	$0.2719
Burkina Faso	$0.7380
Burundi	$0.9264
Cambodia	$0.4927
Cameroon	$0.7039
Canada	$0.0168
Cape Verde Islands	$1.0128
Cayman Islands	$0.6060
Central African Republic	$0.9176
Chad	$0.9721
Chile	$0.4612
Colombia	$0.2526
Comoros	$0.8661
Congo	$1.2383
Cook Islands	$2.3662
Costa Rica	$0.4463
Croatia	$0.2205
Curacao	$0.2302
Cyprus	$0.1633
Czech Republic	$0.1189
Democratic Republic of Congo	$0.9807
Denmark	$0.0494
Djibouti	$0.8619
Dominica	$0.6316
Dominican Republic	$0.4621
East Timor	$1.8533
Ecuador	$0.5401
Egypt	$0.5124
El Salvador	$0.6176
Equatorial Guinea	$0.8743
Eritrea	$0.6636
Estonia	$0.2759
Ethiopia	$0.6767
Falkland Islands	$2.3662
Faroe Islands	$0.5114
Fiji Islands	$1.2107
Finland	$0.1308
France	$0.1133
French Guiana	$0.4604
French Polynesia	$1.2361
Gabon	$0.8139
Gambia	$0.8931
Georgia	$0.5506
Germany	$0.0562
Ghana	$0.4566
Gibraltar	$0.3307
Greece	$0.1252
Greenland	$1.3490
Grenada	$0.6332
Guadeloupe	$0.4460
Guam	$1.1068
Guatemala	$0.5979
Guinea	$0.8678
Guinea Bissau	$1.2879
Guyana	$0.6348
Haiti	$0.6777
Honduras	$0.6139
Hong Kong	$0.0428
Hungary	$0.0985
Iceland	$0.1928
India	$0.0200
Indonesia	$0.0731
Iraq	$0.8277
Ireland	$0.1197
Israel	$0.2462
Italy	$0.0651
Ivory Coast	$0.7522
Jamaica	$0.5279
Japan	$0.1203
Jordan	$0.5121
Kazakhstan	$0.4663
Kenya	$0.6308
Kiribati	$2.3662
Kosovo	$0.6000
Kuwait	$0.5601
Kyrgyzstan	$0.6279
Laos	$0.4001
Latvia	$0.2483
Lebanon	$0.5238
Lesotho	$0.8099
Liberia	$0.7835
Libya	$0.6357
Liechtenstein	$0.4150
Lithuania	$0.3428
Luxembourg	$0.1528
Macao	$0.4983
Macedonia	$0.5961
Madagascar	$1.0310
Malawi	$0.8767
Malaysia	$0.0731
Maldives	$2.0206
Mali	$0.7550
Malta	$0.1977
Marshall Islands	$1.2327
Mauritania	$0.9400
Mauritius	$0.6189
Mayotte Island	$0.5193
Mexico	$0.2440
Micronesia	$1.7034
Moldova	$1.0061
Monaco	$0.5619
Mongolia	$0.5608
Montenegro	$0.5414
Montserrat	$1.1179
Morocco	$0.6934
Mozambique	$0.6779
Myanmar	$0.5866
Namibia	$0.5821
Nauru	$2.3662
Nepal	$0.5245
Netherlands	$0.5902
Netherlands Antilles	$0.4072
New Caledonia	$1.1992
New Zealand	$0.0495
Nicaragua	$0.5843
Niger	$0.8664
Nigeria	$0.2428
Niue	$3.0703
Norfolk Island	$2.4802
Northern Mariana Islands	$1.6010
Norway	$0.0891
Oman	$0.6809
Pakistan	$0.4945
Palau	$1.7271
Palestine	$0.5301
Panama	$0.5913
Papua New Guinea	$1.4315
Paraguay	$0.4540
Peru	$0.4534
Philippines	$0.1200
Poland	$0.1217
Portugal	$0.2985
Principe and Sao Tome	$2.3662
Puerto Rico	$0.1884
Qatar	$0.6221
Reunion Island	$1.0456
Romania	$0.0825
Russia	$0.2104
Rwanda	$0.8136
Samoa	$1.0386
San Marino	$0.5670
Saudi Arabia	$0.3838
Senegal	$0.6134
Serbia	$0.5707
Seychelles Islands	$0.9984
Sierra Leone	$0.9052
Singapore	$0.1251
Sint Maarten	$0.2942
Slovakia	$0.1350
Slovenia	$0.3108
Solomon Islands	$2.0093
Somalia	$1.3467
South Africa	$0.1686
South Korea	$0.1326
South Sudan	$0.8237
Spain	$0.1191
Sri Lanka	$0.5367
St. Helena	$2.9861
St. Kitts	$0.5340
St. Lucia	$0.5350
St. Maarten	$0.2942
St. Pierre & Miquelon	$1.1909
St. Vincent	$0.5350
Sudan	$0.8237
Suriname	$0.6940
Swaziland	$0.6216
Sweden	$0.0494
Switzerland	$0.1144
Taiwan	$0.2511
Tajikistan	$0.6049
Tanzania	$0.6879
Thailand	$0.1050
Togo	$0.8380
Tokelau	$2.9861
Tonga Islands	$1.7726
Trinidad & Tobago	$0.5057
Tunisia	$0.8742
Turkey	$0.2276
Turkmenistan	$0.5876
Turks & Caicos	$0.6254
Tuvalu	$2.3662
Uganda	$0.8448
Ukraine	$0.3923
United Arab Emirates	$0.3741
United Kingdom	$0.0735
United States	$0.0142
Uruguay	$0.5005
US Virgin Islands	$0.4330
Uzbekistan	$0.5551
Vanuatu	$1.9053
Vietnam	$0.0896
Yemen	$0.6113
Zambia	$0.7611
Zimbabwe	$0.6847

Asia Pacific (Singapore)

Telephony Pricing Details

	Claimed Phone Numbers Per Day (USD)		Per Minute Inbound Usage (USD)
Country	Direct Inward Dial (DID)	Toll Free	Direct Inward Dial (DID)	Toll Free
Australia	$0.10	$0.39	$0.0050	$0.0540
Hong Kong	$0.16	$0.48	$0.0104	$0.0502
Indonesia	$0.69		$0.0143
Japan	$0.13	$0.48	$0.0056	$0.2114
Malaysia	$0.13		$0.0049
New Zealand	$0.13	$0.58	$0.0050	$0.2205
Singapore	$0.0395	$0.48	$0.0040	$0.0503
Taiwan	$0.6400	$0.5333	$0.0544	$0.3120
Thailand	$0.3733	$1.14	$0.0040	$0.3173
United Kingdom	$0.10	$0.10	$0.0040	$0.0720
United States	$0.06	$0.06	$0.0040	$0.0137

Outbound Calls

Destination Country	Outbound Call Per Minute (USD)
Afghanistan	$0.6275
Albania	$0.6016
Algeria	$0.5812
American Samoa	$1.7356
Andorra	$0.2816
Angola	$0.4885
Anguilla	$0.6445
Antarctica	$2.3662
Antigua and Barbuda	$0.6333
Argentina	$0.2802
Armenia	$0.6214
Aruba	$0.6358
Ascension Island	$3.0703
Australia	$0.0500
Austria	$0.1834
Azerbaijan	$0.7029
Bahamas	$0.4768
Bahrain	$0.5428
Bangladesh	$0.4721
Barbados	$0.6374
Belarus	$0.5954
Belgium	$0.1434
Belize	$0.6517
Benin	$0.7204
Bermuda	$0.5420
Bhutan	$0.4907
Bolivia	$0.6237
Bosnia & Herzegovina	$0.5124
Botswana	$0.6535
Brazil	$0.1847
British Virgin Islands	$0.4380
Brunei	$0.4735
Bulgaria	$0.2719
Burkina Faso	$0.7380
Burundi	$0.9264
Cambodia	$0.4927
Cameroon	$0.7039
Canada	$0.0168
Cape Verde Islands	$1.0128
Cayman Islands	$0.6060
Central African Republic	$0.9176
Chad	$0.9721
Chile	$0.4612
Colombia	$0.2526
Comoros	$0.8661
Congo	$1.2383
Cook Islands	$2.3662
Costa Rica	$0.4463
Croatia	$0.2205
Curacao	$0.2302
Cyprus	$0.0609
Czech Republic	$0.1189
Democratic Republic of Congo	$0.9807
Denmark	$0.0494
Djibouti	$0.8619
Dominica	$0.6316
Dominican Republic	$0.4621
East Timor	$1.8533
Ecuador	$0.5401
El Salvador	$0.6176
Equatorial Guinea	$0.8743
Eritrea	$0.6636
Estonia	$0.2759
Ethiopia	$0.6767
Falkland Islands	$2.3662
Faroe Islands	$0.5114
Fiji Islands	$1.2107
Finland	$0.1308
French Guiana	$0.4604
France	$0.1133
French Polynesia	$1.2361
Gabon	$0.8139
Gambia	$0.8931
Georgia	$0.5506
Germany	$0.0562
Ghana	$0.4566
Gibraltar	$0.3307
Greece	$0.1252
Greenland	$1.3490
Grenada	$0.6332
Guadeloupe	$0.4460
Guam	$1.1068
Guatemala	$0.5979
Guinea	$0.8678
Guinea Bissau	$1.2879
Guyana	$0.6348
Haiti	$0.6777
Honduras	$0.6139
Hong Kong	$0.0428
Hungary	$0.0985
Iceland	$0.1928
India	$0.0200
Indonesia	$0.0731
Iraq	$0.8277
Ireland	$0.1197
Israel	$0.2462
Italy	$0.0651
Ivory Coast	$0.7522
Jamaica	$0.5279
Japan	$0.1203
Jordan	$0.5121
Kazakhstan	$0.4663
Kenya	$0.6308
Kiribati	$2.3662
Kosovo	$0.6000
Kuwait	$0.5601
Kyrgyzstan	$0.6279
Laos	$0.4001
Latvia	$0.2483
Lebanon	$0.5238
Lesotho	$0.8099
Liberia	$0.7835
Libya	$0.6357
Liechtenstein	$0.4150
Lithuania	$0.3428
Luxembourg	$0.1528
Macao	$0.4983
Macedonia	$0.5961
Madagascar	$1.0310
Malawi	$0.8767
Malaysia	$0.0731
Maldives	$2.0206
Mali	$0.7550
Malta	$0.1977
Marshall Islands	$1.2327
Mauritania	$0.9400
Mauritius	$0.6189
Mayotte Island	$0.5193
Mexico	$0.2440
Micronesia	$1.7034
Moldova	$1.0061
Monaco	$0.5619
Mongolia	$0.5608
Montenegro	$0.5414
Montserrat	$1.1179
Morocco	$0.6934
Mozambique	$0.6779
Myanmar	$0.5866
Namibia	$0.5821
Nauru	$2.3662
Nepal	$0.5245
Netherlands	$0.5902
Netherlands Antilles	$0.4072
New Caledonia	$1.1992
New Zealand	$0.0879
Nicaragua	$0.5843
Niger	$0.8664
Nigeria	$0.2428
Niue	$3.0703
Norfolk Island	$2.4802
Northern Mariana Islands	$1.6010
Norway	$0.0891
Oman	$0.6809
Pakistan	$0.4945
Palau	$1.7271
Palestine	$0.5301
Panama	$0.5913
Papua New Guinea	$1.4315
Paraguay	$0.4540
Peru	$0.4534
Philippines	$0.1200
Poland	$0.1217
Portugal	$0.2985
Principe and Sao Tome	$2.3662
Puerto Rico	$0.1884
Qatar	$0.6221
Reunion Island	$1.0456
Romania	$0.0825
Russia	$0.2104
Rwanda	$0.8136
Samoa	$1.0386
San Marino	$0.5670
Saudi Arabia	$0.3838
Senegal	$0.6134
Serbia	$0.5707
Seychelles Islands	$0.9984
Sierra Leone	$0.9052
Singapore	$0.0151
Sint Maarten	$0.2942
Slovakia	$0.1350
Slovenia	$0.3108
Solomon Islands	$2.0093
Somalia	$1.3467
South Africa	$0.1686
South Korea	$0.1326
South Sudan	$0.8237
Spain	$0.1191
Sri Lanka	$0.5367
St. Helena	$2.9861
St. Kitts	$0.5340
St. Lucia	$0.5350
St. Maarten	$0.4792
St. Pierre & Miquelon	$1.1909
St. Vincent	$0.5350
Sudan	$0.8237
Suriname	$0.6940
Swaziland	$0.6216
Sweden	$0.0494
Switzerland	$0.1144
Taiwan	$0.2511
Tajikistan	$0.6049
Tanzania	$0.6879
Thailand	$0.0376
Togo	$0.8380
Tokelau	$2.9861
Tonga Islands	$1.7726
Trinidad & Tobago	$0.5057
Tunisia	$0.8742
Turkey	$0.2276
Turkmenistan	$0.5876
Turks & Caicos	$0.6254
Tuvalu	$2.3662
United Arab Emirates	$0.3741
Uganda	$0.8448
Ukraine	$0.3923
United Kingdom	$0.0735
United States	$0.0142
Uruguay	$0.5005
US Virgin Islands	$0.4330
Uzbekistan	$0.5551
Vanuatu	$1.9053
Vietnam	$0.0896
Yemen	$0.6113
Zambia	$0.7611
Zimbabwe	$0.6847

Asia Pacific (Tokyo)

Telephony Pricing Details

	Claimed Phone Numbers Per Day (USD)		Per Minute Inbound Usage (USD)
Country	Direct Inward Dial (DID)	Toll Free	Direct Inward Dial (DID)	Toll Free
Australia	$0.10	$0.39	$0.0050	$0.0540
Hong Kong	$0.16	$0.48	$0.0104	$0.0502
Indonesia	$0.69		$0.0278
Japan	$0.10	$0.48	$0.003	$0.08
Malaysia	$0.13		$0.0090
New Zealand	$0.13	$0.58	$0.0050	$0.2205
Singapore	$0.35	$0.48	$0.0052	$0.0503
Taiwan	$0.6400	$0.5333	$0.0544	$0.3120
Thailand	$0.31	$1.40	$0.0051	$0.4058
United Kingdom	$0.10	$0.10	$0.004	$0.072
United States	$0.06	$0.06	$0.0040	$0.0137

Outbound Calls

Destination Country	Outbound Call Per Minute (USD)
Afghanistan	$0.6275
Albania	$0.6016
Algeria	$0.5812
American Samoa	$1.7356
Andorra	$0.2816
Angola	$0.4885
Anguilla	$0.6445
Antarctica	$2.3662
Antigua and Barbuda	$0.6333
Argentina	$0.2802
Armenia	$0.6214
Aruba	$0.6358
Ascension Island	$3.0703
Australia	$0.0500
Austria	$0.1834
Azerbaijan	$0.7029
Bahamas	$0.4768
Bahrain	$0.5428
Bangladesh	$0.4721
Barbados	$0.6374
Belarus	$0.5954
Belgium	$0.1434
Belize	$0.6517
Benin	$0.7204
Bermuda	$0.5420
Bhutan	$0.4907
Bolivia	$0.6237
Bosnia & Herzegovina	$0.5124
Botswana	$0.6535
Brazil	$0.1847
British Virgin Islands	$0.4380
Brunei	$0.4735
Bulgaria	$0.2719
Burkina Faso	$0.7380
Burundi	$0.9264
Cambodia	$0.4927
Cameroon	$0.7039
Canada	$0.0168
Cape Verde Islands	$1.0128
Cayman Islands	$0.6060
Central African Republic	$0.9176
Chad	$0.9721
Chile	$0.4612
Colombia	$0.2526
Comoros	$0.8661
Congo	$1.2383
Cook Islands	$2.3662
Costa Rica	$0.4463
Croatia	$0.2205
Curacao	$0.2302
Cyprus	$0.1633
Czech Republic	$0.1189
Democratic Republic of Congo	$0.9807
Denmark	$0.0494
Djibouti	$0.8619
Dominica	$0.6316
Dominican Republic	$0.4621
East Timor	$1.8533
Ecuador	$0.5401
Egypt	$0.5124
El Salvador	$0.6176
Equatorial Guinea	$0.8743
Eritrea	$0.6636
Estonia	$0.2759
Ethiopia	$0.6767
Falkland Islands	$2.3662
Faroe Islands	$0.5114
Fiji Islands	$1.2107
Finland	$0.1308
France	$0.1133
French Guiana	$0.4604
French Polynesia	$1.2361
Gabon	$0.8139
Gambia	$0.8931
Georgia	$0.5506
Germany	$0.0562
Ghana	$0.4566
Gibraltar	$0.3307
Greece	$0.1252
Greenland	$1.3490
Grenada	$0.6332
Guadeloupe	$0.4460
Guam	$1.1068
Guatemala	$0.5979
Guinea	$0.8678
Guinea Bissau	$1.2879
Guyana	$0.6348
Haiti	$0.6777
Honduras	$0.6139
Hong Kong	$0.0428
Hungary	$0.0985
Iceland	$0.1928
India	$0.0200
Indonesia	$0.0700
Iraq	$0.8277
Ireland	$0.1197
Israel	$0.2462
Italy	$0.0651
Ivory Coast	$0.7522
Jamaica	$0.5279
Japan	$0.0844
Jordan	$0.5121
Kazakhstan	$0.4663
Kenya	$0.6308
Kiribati	$2.3662
Kosovo	$0.6000
Kuwait	$0.5601
Kyrgyzstan	$0.6279
Laos	$0.4001
Latvia	$0.2483
Lebanon	$0.5238
Lesotho	$0.8099
Liberia	$0.7835
Libya	$0.6357
Liechtenstein	$0.4150
Lithuania	$0.3428
Luxembourg	$0.1528
Macao	$0.4983
Macedonia	$0.5961
Madagascar	$1.0310
Malawi	$0.8767
Malaysia	$0.0731
Maldives	$2.0206
Mali	$0.7550
Malta	$0.1977
Marshall Islands	$1.2327
Mauritania	$0.9400
Mauritius	$0.6189
Mayotte Island	$0.5193
Mexico	$0.2440
Micronesia	$1.7034
Moldova	$1.0061
Monaco	$0.5619
Mongolia	$0.5608
Montenegro	$0.5414
Montserrat	$1.1179
Morocco	$0.6934
Mozambique	$0.6779
Myanmar	$0.5866
Namibia	$0.5821
Nauru	$2.3662
Nepal	$0.5245
Netherlands	$0.5902
Netherlands Antilles	$0.4072
New Caledonia	$1.1992
New Zealand	$0.0879
Nicaragua	$0.5843
Niger	$0.8664
Nigeria	$0.2428
Niue	$3.0703
Norfolk Island	$2.4802
Northern Mariana Islands	$1.6010
Norway	$0.0891
Oman	$0.6809
Pakistan	$0.4945
Palau	$1.7271
Palestine	$0.5301
Panama	$0.5913
Papua New Guinea	$1.4315
Paraguay	$0.4540
Peru	$0.4534
Philippines	$0.1673
Poland	$0.1217
Portugal	$0.2985
Principe and Sao Tome	$2.3662
Puerto Rico	$0.1884
Qatar	$0.6221
Reunion Island	$1.0456
Romania	$0.0825
Russia	$0.2104
Rwanda	$0.8136
Samoa	$1.0386
San Marino	$0.5670
Saudi Arabia	$0.3838
Senegal	$0.6134
Serbia	$0.5707
Seychelles Islands	$0.9984
Sierra Leone	$0.9052
Singapore	$0.1251
Sint Maarten	$0.2942
Slovakia	$0.1350
Slovenia	$0.3108
Solomon Islands	$2.0093
Somalia	$1.3467
South Africa	$0.1686
South Korea	$0.1326
South Sudan	$0.8237
Spain	$0.1200
Sri Lanka	$0.5367
St. Helena	$2.9861
St. Kitts	$0.5340
St. Lucia	$0.5350
St. Maarten	$0.4792
St. Pierre & Miquelon	$1.1909
St. Vincent	$0.5350
Sudan	$0.8237
Suriname	$0.6940
Swaziland	$0.6216
Sweden	$0.0500
Switzerland	$0.1144
Taiwan	$0.2511
Tajikistan	$0.6049
Tanzania	$0.6879
Thailand	$0.1050
Togo	$0.8380
Tokelau	$2.9861
Tonga Islands	$1.7726
Trinidad & Tobago	$0.5057
Tunisia	$0.8742
Turkey	$0.2276
Turkmenistan	$0.5876
Turks & Caicos	$0.6254
Tuvalu	$2.3662
Uganda	$0.8448
Ukraine	$0.3923
United Arab Emirates	$0.3741
United Kingdom	$0.0735
United States	$0.0142
Uruguay	$0.5005
US Virgin Islands	$0.4330
Uzbekistan	$0.5551
Vanuatu	$1.9053
Vietnam	$0.0896
Yemen	$0.6113
Zambia	$0.7611
Zimbabwe	$0.6847

Asia Pacific (Seoul)

Telephony Pricing Details

	Claimed Phone Numbers Per Day (USD)		Per Minute Inbound Usage (USD)
Country	Direct Inward Dial (DID)	Toll Free	Direct Inward Dial (DID)	Toll Free
South Korea	$0.0864	$0.70	$0.0020	$0.1100
Australia	$0.10	$0.39	$0.0050	$0.0540
Hong Kong	$0.16	$0.48	$0.0104	$0.0502
Indonesia	$0.69		$0.0278
Japan	$0.10	$0.48	$0.0030	$0.1482
Malaysia	$0.13		$0.0090
New Zealand	$0.13	$0.58	$0.0050	$0.2205
Singapore	$0.35	$0.48	$0.0052	$0.0503
Thailand	$0.31	$1.40	$0.0051	$0.4058
United Kingdom	$0.10	$0.10	$0.0040	$0.0720
United States	$0.06	$0.06	$0.0040	$0.0137

Outbound Calls

Destination Country	Outbound Call Per Minute (USD)
Afghanistan	$0.6275
Albania	$0.6016
Algeria	$0.5812
American Samoa	$1.7356
Andorra	$0.2816
Angola	$0.4885
Anguilla	$0.6445
Antarctica	$2.3662
Antigua and Barbuda	$0.6333
Argentina	$0.2802
Armenia	$0.6214
Aruba	$0.6358
Ascension Island	$3.0703
Australia	$0.0500
Austria	$0.1834
Azerbaijan	$0.7029
Bahamas	$0.4768
Bahrain	$0.5428
Bangladesh	$0.4721
Barbados	$0.6374
Belarus	$0.5954
Belgium	$0.1434
Belize	$0.6517
Benin	$0.7204
Bermuda	$0.5420
Bhutan	$0.4907
Bolivia	$0.6237
Bosnia & Herzegovina	$0.5124
Botswana	$0.6535
Brazil	$0.1847
British Virgin Islands	$0.4380
Brunei	$0.4735
Bulgaria	$0.2719
Burkina Faso	$0.7380
Burundi	$0.9264
Cambodia	$0.4927
Cameroon	$0.7039
Canada	$0.0168
Cape Verde Islands	$1.0128
Cayman Islands	$0.6060
Central African Republic	$0.9176
Chad	$0.9721
Chile	$0.4612
Colombia	$0.2526
Comoros	$0.8661
Congo	$1.2383
Cook Islands	$2.3662
Costa Rica	$0.4463
Croatia	$0.2205
Curacao	$0.2302
Cyprus	$0.1633
Czech Republic	$0.1189
Democratic Republic of Congo	$0.9807
Denmark	$0.0494
Djibouti	$0.8619
Dominica	$0.6316
Dominican Republic	$0.4621
East Timor	$1.8533
Ecuador	$0.5401
Egypt	$0.5124
El Salvador	$0.6176
Equatorial Guinea	$0.8743
Eritrea	$0.6636
Estonia	$0.2759
Ethiopia	$0.6767
Falkland Islands	$2.3662
Faroe Islands	$0.5114
Fiji Islands	$1.2107
Finland	$0.1308
France	$0.1133
French Guiana	$0.4604
French Polynesia	$1.2361
Gabon	$0.8139
Gambia	$0.8931
Georgia	$0.5506
Germany	$0.0562
Ghana	$0.4566
Gibraltar	$0.3307
Greece	$0.1252
Greenland	$1.3490
Grenada	$0.6332
Guadeloupe	$0.4460
Guam	$1.1068
Guatemala	$0.5979
Guinea	$0.8678
Guinea Bissau	$1.2879
Guyana	$0.6348
Haiti	$0.6777
Honduras	$0.6139
Hong Kong	$0.0428
Hungary	$0.0985
Iceland	$0.1928
India	$0.0200
Indonesia	$0.0700
Iraq	$0.8277
Ireland	$0.1197
Israel	$0.2462
Italy	$0.0651
Ivory Coast	$0.7522
Jamaica	$0.5279
Japan	$0.0844
Jordan	$0.5121
Kazakhstan	$0.4663
Kenya	$0.6308
Kiribati	$2.3662
Kosovo	$0.6000
Kuwait	$0.5601
Kyrgyzstan	$0.6279
Laos	$0.4001
Latvia	$0.2483
Lebanon	$0.5238
Lesotho	$0.8099
Liberia	$0.7835
Libya	$0.6357
Liechtenstein	$0.4150
Lithuania	$0.3428
Luxembourg	$0.1528
Macao	$0.4983
Macedonia	$0.5961
Madagascar	$1.0310
Malawi	$0.8767
Malaysia	$0.0731
Maldives	$2.0206
Mali	$0.7550
Malta	$0.1977
Marshall Islands	$1.2327
Mauritania	$0.9400
Mauritius	$0.6189
Mayotte Island	$0.5193
Mexico	$0.2440
Micronesia	$1.7034
Moldova	$1.0061
Monaco	$0.5619
Mongolia	$0.5608
Montenegro	$0.5414
Montserrat	$1.1179
Morocco	$0.6934
Mozambique	$0.6779
Myanmar	$0.5866
Namibia	$0.5821
Nauru	$2.3662
Nepal	$0.5245
Netherlands	$0.5902
Netherlands Antilles	$0.4072
New Caledonia	$1.1992
New Zealand	$0.0879
Nicaragua	$0.5843
Niger	$0.8664
Nigeria	$0.2428
Niue	$3.0703
Norfolk Island	$2.4802
Northern Mariana Islands	$1.6010
Norway	$0.0891
Oman	$0.6809
Pakistan	$0.4945
Palau	$1.7271
Palestine	$0.5301
Panama	$0.5913
Papua New Guinea	$1.4315
Paraguay	$0.4540
Peru	$0.4534
Philippines	$0.1673
Poland	$0.1217
Portugal	$0.2985
Principe and Sao Tome	$2.3662
Puerto Rico	$0.1884
Qatar	$0.6221
Reunion Island	$1.0456
Romania	$0.0825
Russia	$0.2104
Rwanda	$0.8136
Samoa	$1.0386
San Marino	$0.5670
Saudi Arabia	$0.3838
Senegal	$0.6134
Serbia	$0.5707
Seychelles Islands	$0.9984
Sierra Leone	$0.9052
Singapore	$0.1251
Sint Maarten	$0.2942
Slovakia	$0.1350
Slovenia	$0.3108
Solomon Islands	$2.0093
Somalia	$1.3467
South Africa	$0.1686
South Korea	$0.0376
South Sudan	$0.8237
Spain	$0.1200
Sri Lanka	$0.5367
St. Helena	$2.9861
St. Kitts	$0.5340
St. Lucia	$0.5350
St. Maarten	$0.4792
St. Pierre & Miquelon	$1.1909
St. Vincent	$0.5350
Sudan	$0.8237
Suriname	$0.6940
Swaziland	$0.6216
Sweden	$0.0500
Switzerland	$0.1144
Taiwan	$0.2511
Tajikistan	$0.6049
Tanzania	$0.6879
Thailand	$0.1050
Togo	$0.8380
Tokelau	$2.9861
Tonga Islands	$1.7726
Trinidad & Tobago	$0.5057
Tunisia	$0.8742
Turkey	$0.2276
Turkmenistan	$0.5876
Turks & Caicos	$0.6254
Tuvalu	$2.3662
Uganda	$0.8448
Ukraine	$0.3923
United Arab Emirates	$0.3741
United Kingdom	$0.0735
United States	$0.0142
Uruguay	$0.5005
US Virgin Islands	$0.4330
Uzbekistan	$0.5551
Vanuatu	$1.9053
Vietnam	$0.0896
Yemen	$0.6113
Zambia	$0.7611
Zimbabwe	$0.6847

EU (Frankfurt)

Telephony Pricing Details

	Claimed Phone Numbers Per Day (USD)		Per Minute Inbound Usage (USD)
Country	Direct Inward Dial (DID)	Toll Free	Direct Inward Dial (DID)	Toll Free
Austria	$0.10	$0.48	$0.0041	$0.0414
Belgium	$0.10	$0.48	$0.0040	$0.0406
Brunei		$0.7467		$0.4064
Bulgaria	$0.21	$0.99	$0.1262	$0.1954
Canada	$0.10	$0.48	$0.0033	$0.0443
Croatia	$0.23	$0.48	$0.3135	$0.4037
Cyprus	$0.28	$0.58	$0.0175	$0.1081
Czech Republic	$0.10	$0.48	$0.0050	$0.0360
Denmark	$0.10	$0.48	$0.0040	$0.0261
Estonia	$0.21	$1.60	$0.3292	$0.4491
Finland	$0.10	$0.23	$0.0040	$0.0659
France	$0.10	$0.16	$0.0040	$0.0237
Georgia	$0.36		$0.0040
Germany	$0.10	$0.13	$0.0040	$0.0387
Greece	$0.10	$0.48	$0.0061	$0.0686
Hungary	$0.10	$0.48	$0.0044	$0.2125
Iceland	$0.8693	$0.8000	$0.1536	$0.1104
Ireland	$0.10	$0.32	$0.0040	$0.0686
Italy	$0.10	$0.32	$0.0040	$0.08
Latvia	$0.27	$0.90	$0.1015	$0.4073
Lithuania	$0.21	$0.48	$0.0957	$0.2200
Luxembourg	$0.21	$0.48	$0.0033	$0.1775
Malta	$0.26		$0.0604
Netherlands	$0.10	$0.48	$0.0040	$0.0544
Norway	$0.10	$0.48	$0.0040	$0.0359
Poland	$0.10	$0.48	$0.0050	$0.0555
Portugal	$0.10	$0.48	$0.0040	$0.0283
Romania	$0.22	$0.48	$0.0066	$0.1603
Serbia	$0.6400	$2.1867	$0.0218	$0.5664
Slovakia	$0.10	$0.48	$0.0050	$0.1374
Slovenia	$0.21	$0.48	$0.2004	$0.2643
Spain	$0.10	$0.48	$0.0040	$0.0582
Sweden	$0.10	$0.48	$0.0040	$0.0399
Switzerland	$0.10	$0.48	$0.0040	$0.1490
United Kingdom	$0.06	$0.06	$0.0040	$0.0300
United States	$0.06	$0.06	$0.0040	$0.0137

Outbound Calls

Destination Country	Outbound Call Per Minute (USD)
Afghanistan	$0.6275
Albania	$0.6016
Algeria	$0.5812
American Samoa	$1.7356
Andorra	$0.2816
Angola	$0.4885
Anguilla	$0.6445
Antarctica	$2.3662
Antigua and Barbuda	$0.6333
Argentina	$0.2802
Armenia	$0.6214
Aruba	$0.6358
Ascension Island	$3.0703
Australia	$0.0571
Austria	$0.0393
Azerbaijan	$0.7029
Bahamas	$0.4768
Bahrain	$0.5428
Bangladesh	$0.4721
Barbados	$0.6374
Belarus	$0.5954
Belgium	$0.0277
Belize	$0.6517
Benin	$0.7204
Bermuda	$0.5420
Bhutan	$0.4907
Bolivia	$0.6237
Bosnia & Herzegovina	$0.5124
Botswana	$0.6535
Brazil	$0.1847
British Virgin Islands	$0.4380
Brunei	$0.4735
Bulgaria	$0.2719
Burkina Faso	$0.7380
Burundi	$0.9264
Cambodia	$0.4927
Cameroon	$0.7039
Canada	$0.0168
Cape Verde Islands	$1.0128
Cayman Islands	$0.6060
Central African Republic	$0.9176
Chad	$0.9721
Chile	$0.4612
Colombia	$0.2526
Comoros	$0.8661
Congo	$0.6719
Cook Islands	$2.3662
Costa Rica	$0.4463
Croatia	$0.2205
Curacao	$0.1405
Cyprus	$0.0393
Czech Republic	$0.1189
Democratic Republic of Congo	$0.9807
Denmark	$0.0494
Djibouti	$0.8619
Dominica	$0.6316
Dominican Republic	$0.4621
East Timor	$1.8533
Ecuador	$0.5401
Egypt	$0.1721
El Salvador	$0.6176
Equatorial Guinea	$0.8743
Eritrea	$0.6636
Estonia	$0.2759
Ethiopia	$0.6767
Falkland Islands	$2.3662
Faroe Islands	$0.5114
Fiji Islands	$1.2107
Finland	$0.1308
France	$0.0250
French Guiana	$0.4604
French Polynesia	$1.2361
Gabon	$0.8139
Gambia	$0.8931
Georgia	$0.5506
Germany	$0.0120
Gibraltar	$0.3307
Greece	$0.0374
Greenland	$1.3490
Grenada	$0.6332
Guadeloupe	$0.4460
Guam	$1.1068
Guatemala	$0.5979
Guinea	$0.8678
Guinea Bissau	$1.2879
Guyana	$0.6348
Haiti	$0.6777
Honduras	$0.6139
Hong Kong	$0.0428
Hungary	$0.0985
Iceland	$0.1928
India	$0.0200
Indonesia	$0.0731
Iraq	$0.8277
Ireland	$0.0300
Israel	$0.2462
Italy	$0.0200
Ivory Coast	$0.7522
Jamaica	$0.5279
Japan	$0.0837
Jordan	$0.5121
Kazakhstan	$0.4663
Kenya	$0.6308
Kiribati	$2.3662
Kosovo	$0.6000
Kuwait	$0.5601
Kyrgyzstan	$0.6279
Laos	$0.4001
Latvia	$0.2483
Lebanon	$0.5238
Lesotho	$0.8099
Liberia	$0.7835
Libya	$0.6357
Liechtenstein	$0.4150
Lithuania	$0.3428
Luxembourg	$0.1528
Macao	$0.4983
Macedonia	$0.5961
Madagascar	$1.0310
Malawi	$0.8767
Malaysia	$0.0731
Maldives	$2.0206
Mali	$0.7550
Malta	$0.1977
Marshall Islands	$1.2327
Mauritania	$0.9400
Mauritius	$0.6189
Mayotte Island	$0.5193
Mexico	$0.0442
Micronesia	$1.7034
Moldova	$1.0061
Monaco	$0.5619
Mongolia	$0.5608
Montenegro	$0.5414
Montserrat	$1.1179
Morocco	$0.6934
Mozambique	$0.6779
Myanmar	$0.5866
Namibia	$0.5821
Nauru	$2.3662
Nepal	$0.5245
Netherlands	$0.0422
Netherlands Antilles	$0.4072
New Caledonia	$1.1992
New Zealand	$0.1984
Nicaragua	$0.5843
Niger	$0.8664
Nigeria	$0.1533
Niue	$3.0703
Norfolk Island	$2.4802
Northern Mariana Islands	$1.6010
Norway	$0.0891
Oman	$0.6809
Pakistan	$0.4945
Palau	$1.7271
Palestine	$0.5301
Panama	$0.5913
Papua New Guinea	$1.4315
Paraguay	$0.4540
Peru	$0.4534
Philippines	$0.1673
Poland	$0.0390
Portugal	$0.0472
Principe and Sao Tome	$2.3662
Puerto Rico	$0.1884
Qatar	$0.6221
Reunion Island	$1.0456
Romania	$0.0825
Russia	$0.2104
Rwanda	$0.8136
Samoa	$1.0386
San Marino	$0.5670
Saudi Arabia	$0.3838
Senegal	$0.6134
Serbia	$0.5707
Seychelles Islands	$0.9984
Sierra Leone	$0.9052
Singapore	$0.1251
Sint Maarten	$0.2045
Slovakia	$0.1350
Slovenia	$0.3108
Solomon Islands	$2.0093
Somalia	$1.3467
South Africa	$0.1686
South Korea	$0.1326
South Sudan	$0.8237
Spain	$0.0181
Sri Lanka	$0.5367
St. Helena	$2.9861
St. Kitts	$0.5340
St. Lucia	$0.5350
St. Maarten	$0.4792
St. Pierre & Miquelon	$1.1909
St. Vincent	$0.5350
Sudan	$0.8237
Suriname	$0.6940
Swaziland	$0.6216
Sweden	$0.0287
Switzerland	$0.1144
Taiwan	$0.2511
Tajikistan	$0.6049
Tanzania	$0.6879
Thailand	$0.1050
Togo	$0.8380
Tokelau	$2.9861
Tonga Islands	$1.7726
Trinidad & Tobago	$0.5057
Tunisia	$0.8742
Turkey	$0.2276
Turkmenistan	$0.5876
Turks & Caicos	$0.6254
Tuvalu	$2.3662
Uganda	$0.8448
Ukraine	$0.3923
United Arab Emirates	$0.2301
United Kingdom	$0.0110
United States	$0.0142
Uruguay	$0.5005
US Virgin Islands	$0.4330
Uzbekistan	$0.5551
Vanuatu	$1.9053
Venezuela	$0.0708
Vietnam	$0.1050
Yemen	$0.6113
Zambia	$0.7611
Zimbabwe	$0.6847

EU (London)

Telephony Pricing Details

	Claimed Phone Numbers Per Day (USD)		Per Minute Inbound Usage (USD)
Country	Direct Inward Dial (DID)	Toll Free	Direct Inward Dial (DID)	Toll Free
Austria	$0.10	$0.48	$0.0041	$0.0414
Belgium	$0.10	$0.48	$0.0040	$0.0406
Brunei		$0.7467		$0.4064
Bulgaria	$0.21	$0.99	$0.1262	$0.1954
Canada	$0.10	$0.48	$0.0033	$0.0443
Croatia	$0.23	$0.48	$0.3135	$0.4037
Cyprus	$0.28	$0.58	$0.0175	$0.1081
Czech Republic	$0.10	$0.48	$0.0050	$0.0360
Denmark	$0.10	$0.48	$0.0040	$0.0261
Estonia	$0.21	$1.60	$0.3292	$0.4491
Finland	$0.10	$0.23	$0.0040	$0.0659
France	$0.10	$0.16	$0.0040	$0.0237
Georgia	$0.36		$0.0040
Germany	$0.10	$0.13	$0.0040	$0.0387
Greece	$0.10	$0.48	$0.0061	$0.0686
Hungary	$0.10	$0.48	$0.0044	$0.2125
Iceland	$0.8693	$0.8000	$0.1536	$0.1104
Ireland	$0.10	$0.32	$0.0040	$0.0686
Italy	$0.10	$0.32	$0.0040	$0.08
Latvia	$0.27	$0.90	$0.1015	$0.4073
Lithuania	$0.21	$0.48	$0.0957	$0.22
Luxembourg	$0.21	$0.48	$0.0033	$0.1775
Malta	$0.26		$0.0604
Netherlands	$0.10	$0.48	$0.0040	$0.0544
Norway	$0.10	$0.48	$0.0040	$0.0359
Poland	$0.10	$0.48	$0.0050	$0.0555
Portugal	$0.10	$0.48	$0.0040	$0.0283
Romania	$0.22	$0.48	$0.0066	$0.1603
Serbia	$0.6400	$2.1867	$0.0218	$0.5664
Slovakia	$0.10	$0.48	$0.0050	$0.1374
Slovenia	$0.21	$0.48	$0.2004	$0.2643
Spain	$0.10	$0.48	$0.0040	$0.0582
Sweden	$0.10	$0.48	$0.0040	$0.0399
Switzerland	$0.10	$0.48	$0.0040	$0.1490
United Kingdom	$0.03	$0.03	$0.0040	$0.0300
United States	$0.06	$0.06	$0.0040	$0.0137

Outbound Calls

Destination Country	Outbound Call Per Minute (USD)
Afghanistan	$0.6275
Albania	$0.6016
Algeria	$0.5812
American Samoa	$1.7356
Andorra	$0.2816
Angola	$0.4885
Anguilla	$0.6445
Antarctica	$2.3662
Antigua and Barbuda	$0.6333
Argentina	$0.2802
Armenia	$0.6214
Aruba	$0.6358
Ascension Island	$3.0703
Australia	$0.0571
Austria	$0.0393
Azerbaijan	$0.7029
Bahamas	$0.4768
Bahrain	$0.5428
Bangladesh	$0.4721
Barbados	$0.6374
Belarus	$0.5954
Belgium	$0.0277
Belize	$0.6517
Benin	$0.7204
Bermuda	$0.5420
Bhutan	$0.4907
Bolivia	$0.6237
Bosnia & Herzegovina	$0.5124
Botswana	$0.6535
Brazil	$0.1847
British Virgin Islands	$0.4380
Brunei	$0.4735
Bulgaria	$0.2719
Burkina Faso	$0.7380
Burundi	$0.9264
Cambodia	$0.4927
Cameroon	$0.7039
Canada	$0.0168
Cape Verde Islands	$1.0128
Cayman Islands	$0.6060
Central African Republic	$0.9176
Chad	$0.9721
Chile	$0.4612
Colombia	$0.2526
Comoros	$0.8661
Congo	$0.6719
Cook Islands	$2.3662
Costa Rica	$0.4463
Croatia	$0.2205
Curacao	$0.1405
Cyprus	$0.0393
Czech Republic	$0.1189
Democratic Republic of Congo	$0.9807
Denmark	$0.0494
Djibouti	$0.8619
Dominica	$0.6316
Dominican Republic	$0.4621
East Timor	$1.8533
Ecuador	$0.5401
Egypt	$0.1721
El Salvador	$0.6176
Equatorial Guinea	$0.8743
Eritrea	$0.6636
Estonia	$0.2759
Ethiopia	$0.6767
Falkland Islands	$2.3662
Faroe Islands	$0.5114
Fiji Islands	$1.2107
Finland	$0.1308
France	$0.0250
French Guiana	$0.4604
French Polynesia	$1.2361
Gabon	$0.8139
Gambia	$0.8931
Georgia	$0.5506
Germany	$0.0120
Gibraltar	$0.3307
Greece	$0.0374
Greenland	$1.3490
Grenada	$0.6332
Guadeloupe	$0.4460
Guam	$1.1068
Guatemala	$0.5979
Guinea	$0.8678
Guinea Bissau	$1.2879
Guyana	$0.6348
Haiti	$0.6777
Honduras	$0.6139
Hong Kong	$0.0428
Hungary	$0.0985
Iceland	$0.1928
India	$0.0200
Indonesia	$0.0731
Iraq	$0.8277
Ireland	$0.0300
Israel	$0.2462
Italy	$0.0200
Ivory Coast	$0.7522
Jamaica	$0.5279
Japan	$0.0837
Jordan	$0.5121
Kazakhstan	$0.4663
Kenya	$0.6308
Kiribati	$2.3662
Kosovo	$0.6000
Kuwait	$0.5601
Kyrgyzstan	$0.6279
Laos	$0.4001
Latvia	$0.2483
Lebanon	$0.5238
Lesotho	$0.8099
Liberia	$0.7835
Libya	$0.6357
Liechtenstein	$0.4150
Lithuania	$0.3428
Luxembourg	$0.1528
Macao	$0.4983
Macedonia	$0.5961
Madagascar	$1.0310
Malawi	$0.8767
Malaysia	$0.0731
Maldives	$2.0206
Mali	$0.7550
Malta	$0.1977
Marshall Islands	$1.2327
Mauritania	$0.9400
Mauritius	$0.6189
Mayotte Island	$0.5193
Mexico	$0.0442
Micronesia	$1.7034
Moldova	$1.0061
Monaco	$0.5619
Mongolia	$0.5608
Montenegro	$0.5414
Montserrat	$1.1179
Morocco	$0.6934
Mozambique	$0.6779
Myanmar	$0.5866
Namibia	$0.5821
Nauru	$2.3662
Nepal	$0.5245
Netherlands	$0.0422
Netherlands Antilles	$0.4072
New Caledonia	$1.1992
New Zealand	$0.1984
Nicaragua	$0.5843
Niger	$0.8664
Nigeria	$0.1533
Niue	$3.0703
Norfolk Island	$2.4802
Northern Mariana Islands	$1.6010
Norway	$0.0891
Oman	$0.6809
Pakistan	$0.4945
Palau	$1.7271
Palestine	$0.5301
Panama	$0.5913
Papua New Guinea	$1.4315
Paraguay	$0.4540
Peru	$0.4534
Philippines	$0.1673
Poland	$0.0390
Portugal	$0.0472
Principe and Sao Tome	$2.3662
Puerto Rico	$0.1884
Qatar	$0.6221
Reunion Island	$1.0456
Romania	$0.0825
Russia	$0.2104
Rwanda	$0.8136
Samoa	$1.0386
San Marino	$0.5670
Saudi Arabia	$0.3838
Senegal	$0.6134
Serbia	$0.5707
Seychelles Islands	$0.9984
Sierra Leone	$0.9052
Singapore	$0.1251
Sint Maarten	$0.2045
Slovakia	$0.1350
Slovenia	$0.3108
Solomon Islands	$2.0093
Somalia	$1.3467
South Africa	$0.1686
South Korea	$0.1326
South Sudan	$0.8237
Spain	$0.0181
Sri Lanka	$0.5367
St. Helena	$2.9861
St. Kitts	$0.5340
St. Lucia	$0.5350
St. Maarten	$0.4792
St. Pierre & Miquelon	$1.1909
St. Vincent	$0.5350
Sudan	$0.8237
Suriname	$0.6940
Swaziland	$0.6216
Sweden	$0.0287
Switzerland	$0.1144
Taiwan	$0.2511
Tajikistan	$0.6049
Tanzania	$0.6879
Thailand	$0.1050
Togo	$0.8380
Tokelau	$2.9861
Tonga Islands	$1.7726
Trinidad & Tobago	$0.5057
Tunisia	$0.8742
Turkey	$0.2276
Turkmenistan	$0.5876
Turks & Caicos	$0.6254
Tuvalu	$2.3662
Uganda	$0.8448
Ukraine	$0.3923
United Arab Emirates	$0.2301
United Kingdom	$0.0110
United States	$0.0142
Uruguay	$0.5005
US Virgin Islands	$0.4330
Uzbekistan	$0.5551
Vanuatu	$1.9053
Venezuela	$0.0708
Vietnam	$0.1050
Yemen	$0.6113
Zambia	$0.7611
Zimbabwe	$0.6847

AWS GovCloud (US-West)

Telephony Pricing Details

	Claimed Phone Numbers Per Day (USD)		Per Minute Inbound Usage (USD)
Country	Direct Inward Dial (DID)	Toll Free	Direct Inward Dial (DID)	Toll Free
United States	$0.03	*$0.06	$0.0022	$0.0120
Canada	$0.06	$0.42	$0.0030	$0.0200

* Toll-Free phone numbers claimed at a volume of 1,000+ bill at $0.039 per number per day.

Outbound Calls

Destination Country	Outbound Call Per Minute (USD)
United States	$0.0048
Afghanistan	$0.3324
Albania	$0.5894
Algeria	$0.5892
American Samoa	$0.0597
Andorra	$0.2074
Angola	$0.2388
Anguilla	$0.4558
Antarctica	$2.7830
Antigua and Barbuda	$0.4464
Argentina	$0.1866
Armenia	$0.3276
Aruba	$0.3068
Ascension Island	$4.0969
Australia	$0.0699
Austria	$0.2436
Azerbaijan	$0.5168
Bahamas	$0.2338
Bahrain	$0.1688
Bangladesh	$0.0429
Barbados	$0.4548
Belarus	$0.7027
Belgium	$0.1796
Belize	$0.3436
Benin	$0.5471
Bermuda	$0.1639
Bhutan	$0.1266
Bolivia	$0.2486
Bosnia & Herzegovina	$0.5351
Botswana	$0.3053
Brazil	$0.0389
British Virgin Islands	$0.4295
Brunei	$0.0502
Bulgaria	$0.3660
Burkina Faso	$0.5220
Burundi	$0.7777
Cambodia	$0.0910
Cameroon	$0.4964
Canada	$0.0048
Cape Verde Islands	$0.4557
Cayman Islands	$0.3287
Central African Republic	$0.9347
Chad	$0.9193
Chile	$0.0664
Christmas Islands	$0.1833
Cocos Islands	$0.1833
Colombia	$0.0940
Comoros	$0.6124
Congo	$0.7953
Cook Islands	$1.0935
Costa Rica	$0.0738
Croatia	$0.5393
Curacao	$0.1173
Cyprus	$0.0542
Czech Republic	$0.0880
Democratic Republic of Congo	$0.5817
Denmark	$0.0505
Diego Garcia	$2.0460
Djibouti	$0.5034
Dominica	$0.4162
Dominican Republic	$0.1181
East Timor	$1.3788
Ecuador	$0.2795
Egypt	$0.1655
El Salvador	$0.2414
Equatorial Guinea	$0.6753
Eritrea	$0.3719
Estonia	$0.4762
Ethiopia	$0.3625
Falkland Islands	$3.2524
Faroe Islands	$0.2377
Fiji Islands	$0.3413
Finland	$0.0755
France	$0.1436
French Guiana	$0.3507
French Polynesia	$0.4214
Gabon	$0.7151
Gambia	$0.9148
Georgia	$0.3539
Germany	$0.1889
Ghana	$0.3857
Gibraltar	$0.2337
Greece	$0.1105
Greenland	$0.7857
Grenada	$0.4355
Guadeloupe	$0.1279
Guam	$0.0556
Guatemala	$0.1918
Guinea	$0.7535
Guinea Bissau	$0.6945
Guyana	$0.3228
Haiti	$0.5328
Honduras	$0.2868
Hong Kong	$0.0302
Hungary	$0.0919
Iceland	$0.0512
India	$0.0200
Indonesia	$0.1588
Iraq	$0.3045
Ireland	$0.1279
Isle of Man	$0.0140
Israel	$0.1028
Italy	$0.2695
Ivory Coast	$0.6384
Jamaica	$0.3384
Japan	$0.1204
Jordan	$0.2117
Kazakhstan	$0.2203
Kenya	$0.2245
Kiribati	$4.9648
Kosovo	$0.6000
Kuwait	$0.1074
Kyrgyzstan	$0.3093
Laos	$0.0983
Latvia	$0.6229
Lebanon	$0.2432
Lesotho	$0.3849
Liberia	$0.6856
Libya	$0.4407
Liechtenstein	$0.4657
Lithuania	$0.6269
Luxembourg	$0.1289
Macao	$0.1136
Macedonia	$0.5550
Madagascar	$1.0065
Malawi	$0.5079
Malaysia	$0.0589
Maldives	$1.4856
Mali	$0.5388
Malta	$0.0954
Marshall Islands	$0.3874
Martinique	$0.2184
Mauritania	$0.7479
Mauritius	$0.1664
Mayotte Island	$0.6201
Mexico	$0.0326
Micronesia	$0.5927
Moldova	$0.4343
Monaco	$0.5507
Mongolia	$0.0843
Montenegro	$0.5333
Montserrat	$0.3988
Morocco	$0.6060
Mozambique	$0.3331
Myanmar	$0.3881
Namibia	$0.1571
Nauru	$4.8677
Nepal	$0.1859
Netherlands	$0.0732
Netherlands Antilles	$0.1596
New Caledonia	$3.0466
New Zealand	$0.1137
Nicaragua	$0.3217
Niger	$0.5398
Nigeria	$0.1246
Niue	$5.2211
Norfolk Island	$2.8889
Northern Mariana Islands	$0.0746
Norway	$0.0907
Oman	$0.4228
Pakistan	$0.1264
Palau	$0.4259
Palestine	$0.2649
Panama	$0.1598
Papua New Guinea	$1.1980
Paraguay	$0.1274
Peru	$0.0150
Philippines	$0.1934
Poland	$0.2012
Portugal	$0.2465
Principe and Sao Tome	$2.2306
Puerto Rico	$0.0200
Qatar	$0.2494
Reunion Island	$0.2248
Romania	$0.0845
Russia	$0.4372
Rwanda	$0.4576
Samoa	$4.5541
San Marino	$0.8589
Saudi Arabia	$0.1803
Senegal	$0.7566
Serbia	$0.5331
Seychelles Islands	$1.0268
Sierra Leone	$0.7090
Singapore	$0.0470
Sint Maarten	$0.1813
Slovakia	$0.1349
Slovenia	$0.4342
Solomon Islands	$1.4850
Somalia	$0.8538
South Africa	$0.0993
South Korea	$0.0251
South Sudan	$0.5276
Spain	$0.1813
Sri Lanka	$0.2142
St. Helena	$2.9084
St. Kitts	$0.4202
St. Lucia	$0.5015
St. Maarten	$0.1789
St. Pierre & Miquelon	$0.5081
St. Vincent	$0.4289
Sudan	$0.5276
Suriname	$1.9460
Swaziland	$0.2265
Sweden	$0.0287
Switzerland	$0.1144
Taiwan	$0.1201
Tajikistan	$0.3401
Tanzania	$0.5206
Thailand	$0.0699
Togo	$3.2199
Tokelau	$3.7356
Tonga Islands	$3.3423
Trinidad & Tobago	$0.3154
Tunisia	$1.2826
Turkey	$0.2241
Turkmenistan	$0.1907
Turks & Caicos	$0.4538
Tuvalu	$4.7977
Uganda	$0.4873
Ukraine	$0.3488
United Arab Emirates	$0.2487
United Kingdom	$0.0301
Uruguay	$0.2220
US Virgin Islands	$0.2651
Uzbekistan	$0.0858
Vanuatu	$3.7645
Vatican City	$0.0246
Venezuela	$0.3105
Vietnam	$0.1081
Wallis & Futuna	$1.3930
Yemen	$0.2659
Zambia	$0.5412
Zimbabwe	$0.5870

Chat

Pricing	Price per message
Chat usage – per message	$0.004

Pricing example
An end-customer sends a message to begin a chat through your website. The chat conversation occurs over multiple hours with two different agents, since the end-customer stopped responding and then later resumed the chat when the first agent was no longer online. During the chat, the customer sent nine messages and the agents sent 15 messages. There is one charge for this chat:

1. There is an Amazon Connect Chat charge, based on the total messages sent during the chat (including initial message when chat was started). At $0.004 per message * (9 customer messages + 15 agent messages) = $0.096

So the total for this chat is $0.096 (plus applicable taxes, fees, and surcharges).

Tasks

Pricing	Price per task
Task usage – per task	$0.04

For Amazon Connect Tasks, you are billed $0.04 per task created by an API, by an agent through pre-built connectors with external applications (e.g., Salesforce), or by Connect Flows. Agent-initiated task transfers are also billed at $0.04 per task. Note: We may limit Flow usage for tasks based on our acceptable use policy, service terms, and documentation.

Pricing example
Assume that you have created 10,000 tasks in a month across your contact center, and you are in the second year of your use of the service.

Total charge calculation:
Total monthly units = 10,000 tasks created
Total monthly cost = 10,000 * $0.04/task = $400

Optimization

Pricing	Price
Per agent/per month that receives a schedule	$27
Per agent/per month that takes a contact in a queue that has a downloaded or published forecast	$27

For Amazon Connect forecasting, capacity planning, and scheduling you are billed $27 per agent/per month for agents who either receive a schedule, or who takes a contact in a queue that has a downloaded or published forecast. We offer a 90-day free trial for Amazon Connect forecasting, capacity planning, and scheduling after activating the capabilities for the first time. After the 90-day free trial, you can continue to generate forecasts, capacity plans, and schedules, and you will only be charged when the forecasts or schedules are published or downloaded.

Pricing example one

Let's assume you have 300 agents in your contact center that receive a schedule using Amazon Connect forecasting, capacity planning, and scheduling in a particular month.

Total charge calculation:

Total agents in a month that receive a schedule = 300 agents
Total monthly cost = [300 agents * $27.00] = $8,100.00

Pricing example two

Let's assume in a particular month you have used Amazon Connect forecasting, capacity planning, and scheduling capabilities for a group of 150 agents as follows: a) 98 of the agents receive a schedule, b) 2 agents, do not receive schedules, but these agents take contacts in a queue that has a published or downloaded forecast, and c) 50 of the agents do not receive schedules, and they do not take contacts in a queue that has a published or downloaded forecast. Then your total chargeable/billable agents for the month is 100.

Total charge calculation:

(a) Total agents in the month that receive a schedule = 98 agents
(b) Total agents in the month that take contacts in a queue that has a downloaded or published forecast but do not receive a schedule = 2 agents
Total monthly cost = [100 agents * $27.00] = $2,700.00

Customer Profiles

Pricing	Price per profile stored per month
Profiles using identity resolution or third-party data	$0.0025
Profiles without identity resolution using only Amazon Connect data*	Free
Additional incremental charge for profiles storing over 100 objects	$0.0025

*There is no charge for profiles that only contain data generated by usage of Amazon Connect.

Customer Profiles are priced at $0.0025 per profile stored per month, pro-rated on a daily basis, inclusive of storage costs. There is no charge for profiles that only store data generated from Amazon Connect usage, such as contact record, or standard profile fields, with the exception of custom attributes. Profiles that store custom attributes, data from external applications, or use Identity Resolution are priced at $0.0025 per profile stored per month. Profiles larger than 100 objects, which is a grouping of data (for example, purchase history, contact history) related to a single customer, will incur an additional profile unit at the same $0.0025 per month.

A profile is created when an agent answers a customer's call or chat, when an agent manually creates a new profile, from pre-built connectors e.g. customer relationship management (CRM), or from homegrown applications using the software development kit (SDK) and application programming interface (API). Profiles are matched with Amazon Connect data based on a unique name, address, phone number, and email. Profiles that cannot be matched using unique identifiers will be each treated as a single unit.

Pricing example one
Let’s assume you have two Amazon Connect instances with different Customer Profiles domains. In one Amazon Connect instance, you created 10,000 profiles in Amazon Connect Customer Profiles and imported data from your CRM and ordering systems. In the other instance, you created 10,000 profiles in Amazon Connect Customer Profiles and only stored contact history data from Amazon Connect.

Total charge calculation:
Total monthly profile units = 20,000
Total cost = 10,000 *$0.0025 + 10,000 * $0 = $25 for the month

Pricing example two
Let’s assume you created 100,000 profiles in Amazon Connect Customer Profiles at the beginning of the month and then added another 20,000 profiles on the 21st of that month. In this case, the 100,000 profiles are charged for 31 days, and the 20,000 profiles are only charged for 11 days.

Total charge calculation:
Total monthly profile units = 120,000
Total cost = [100,000 * ($0.0025/31) 31 days + 20,000 * ($0.0025/31) 11 days ]= $268 for the month

Contact Lens

For audio calls:

Pricing by monthly volume	Price per minute
First 5 million minutes (Tier 1)	$0.015
5 million+ minutes (Tier 2)	$0.0125

For chat messages:

Pricing	Price per message
Per message	$0.0015

For evaluation capabilities:

Pricing	Price per agent evaluated per month
Per agent evaluated per month	$12.00

Pricing example one
Let's assume you analyzed customer calls in your contact center using Amazon Connect Contact Lens. You have analyzed 7 million minutes, and you are in the second year of your use of the service.

Total charge calculation:
Total monthly call minutes analyzed = 7 million
Total cost = [Call volume in Tier 1] * $0.015 + [Call volume in Tier 2] * $0.0125
Total cost = [5 million minutes * $0.015] + [(7 million – 5 million) minutes * $0.0125] = [$75,000] + [$25,000] = $100,000

Pricing example two
Let’s assume you analyzed customer chats in your contact center using Contact Lens. You have analyzed 1 million chat messages, and you are in the second year of your use of the service.

Total charge calculation:
Total monthly chat messages analyzed = 1 million
Total cost = [number of chat messages analyzed] * [price per message]
Total cost = [1 million messages] * $0.0015 = $1,500

Pricing example three
Let's assume you evaluated agent performance for 200 agents in your contact center using Contact Lens evaluation capabilities in a particular month.

Total charge calculation:
Total monthly agent evaluated = 200 agents
Total cost = [200 agents * $12.00] = $2,400.00

Voice ID

Pricing	Price per transaction
Voice ID usage – per transaction	$0.025

With Amazon Connect Voice ID, you are charged based on number of transactions on a monthly basis. Each use of Voice ID to enroll a customer, verify the identity of the caller or check the call for fraud characteristics is considered a separate transaction. Voice ID does not charge for capturing the customer opt-in, opt-out, deletion of historical voiceprints, and checking the verification status during a call. However, if you decide to re-authenticate a customer during a call, it will result in an additional transaction. Bulk/batch enrollment using a stored audio recording for a single caller, or to add a single fraudster to the known fraudster watchlist is also considered a separate transaction. Each transaction is priced at $0.025 irrespective of the type of transaction.

Pricing example one
Let’s assume you bulk enrolled 10,000 callers into Amazon Connect Voice ID at the beginning of the month on December 1, 2021 and through the month of December, you perform 500 authentication transactions every day.

Total charge calculation:
Total Transactions: 10,000 + 500 * 31 = 25,500
Total cost = 25,500 *$0.025 = $637.5 for the month

Pricing example two
Let's assume you have not enrolled any callers into Amazon Connect Voice ID using the bulk enrollment. During the month of December 2021, you have 500 calls per day where you either enroll the caller or authenticate the caller's identity if they have enrolled in an earlier call that month. In addition, you also check each call for fraud.

Total charge calculation:
Total Transactions = 500 * 31 (for fraud) + 500 * 31 (for enrollment/authentication) = 31,000
Total cost = 31,000 * $0.025 = $775 for the month

Wisdom

Pricing	Price per contact
Wisdom usage – per contact	$0.04

With Amazon Connect Wisdom, you are billed $0.04 per contact (e.g., call) in which Wisdom is enabled. A contact is enabled with Wisdom whenever a Wisdom flow block is executed in the contact flow.

Pricing example
Let's assume you have 10,000 contacts in which Wisdom is enabled in a month.

Total charge calculation:
Total monthly units = 10,000 contacts with Wisdom
Total monthly cost = 10,000 contacts * $0.04 = $400

Cases

Pricing	Price per case created
Cases usage – per case created	$0.12

With Amazon Connect Cases, you are billed $0.12 per case that is created in the agent application or through the API, or whenever the Create Case action in the flow is executed successfully. If using Amazon Connect Customer Profiles and Amazon Connect Tasks with Cases, those features are charged separately. There is no charge for profiles that contain only data generated by use of Amazon Connect. For more information, see the Customer Profiles and Tasks pricing sections.

Pricing example
Let's assume that you have 10,000 cases created in a month.

Total charge calculation:
Total monthly units = 10,000 cases
Total monthly cost = 10,000 cases * $0.12 = $1,200

Guides

Pricing	Guides usage - per message
Per message sent	$0.005

For step-by-step guides, you are billed $0.005 per message sent or received through the Show View flow block in the no-code/low-code workflow designer, Amazon Connect Flows. Messages are incurred when a flow sends a new view to your agent in the agent workspace, and incurred again when an agent takes a deliberate action, triggering the next step in the flow.

For example, if you use Flows to render a read-only view for your agent, such as a screen pop, that view equates to one message and will cost $0.005. As another example, if your agent is required to fill out a form, receiving and submitting a form equates to two messages and will cost $0.01.

Pricing Example
Let’s assume that your agents complete 10,000 guides in a month, and the average number of steps an agent sees per guide is 5 (that is, you built the flow using 5 Show View blocks). One message is sent every time the agent’s user interface is updated, and one message is sent every time the agent performs an action (for example, submit a form).

Total charge calculation:
Total monthly units = 10,000 guides
Total monthly cost = 10,000 guides * 5 Show View blocks * 2 messages per block * $0.005 per message = $500 per month