Posted On: Jul 21, 2021

Amazon Connect now supports claiming local toll-free and direct inward dial phone numbers in Colombia in the US East (N. Virginia) and US West (Oregon) regions. These new local telephony services enable you to support end-customers in Colombia.

Additionally, the outbound telephony rate in the US East (N. Virginia) and US West (Oregon) regions for calls to Colombia have been reduced by 68% from $0.094 to $0.0301 per minute. The new rates are now available as part of the standard pricing for Amazon Connect service usage and associated telephony rates. To learn more about Amazon Connect, please visit the Amazon Connect website.