Posted On: Apr 22, 2022

Amazon Connect launches API to claim new phone numbers and configure them programmatically. Using this API, you can programmatically search for and claim available phone numbers, associate phone numbers to your contact flows, or release phone numbers that are no longer needed. Additionally, the phone number API comes with support for AWS CloudFormation. To learn more, see the API documentation and Amazon Connect Resource Type Reference in the AWS CloudFormation User Guide.  

Phone number API and CloudFormation support are available in all AWS regions where Amazon Connect is offered. To learn more about Amazon Connect, the AWS contact center as a service solution on the cloud, please visit the Amazon Connect website.