Posted On: Dec 21, 2022

Today, we are excited to announce that Amazon Transcribe now supports batch transcription in two new languages - Swedish and Vietnamese. Amazon Transcribe is an automatic speech recognition (ASR) service that makes it easy for you to add speech-to-text capabilities to your applications.

Amazon Transcribe enables organizations to increase the accessibility and discoverability of their audio and video content, serving a breadth of use cases. For instance, contact centers can transcribe recorded calls for downstream analysis to better understand conversation insights to improve customer experience and agent productivity. Content producers and media distributors can automatically generate transcriptions for subtitles to improve content accessibility. Enterprises can transcribe meetings to make the content accessible and searchable by detecting key terms.

These new languages are available in the following AWS Regions: US East (Ohio), US East (N. Virginia), US West (N. California), US West (Oregon), Africa (Cape Town), Asia Pacific (Hong Kong), Asia Pacific (Mumbai), Asia Pacific (Seoul), Asia Pacific (Singapore), Asia Pacific (Sydney), Asia Pacific (Tokyo), Canada (Central), Europe (Frankfurt), Europe (Ireland), Europe (London), Europe (Paris), Europe (Stockholm), Middle East (Bahrain), South America (São Paulo). To get started, go to the Amazon Transcribe service console, create an audio transcript with a 10-minute tutorial, or refer to the Transcribe documentation.