Posted On: Jan 26, 2023

We are excited to highlight AWS Conversational AI Competency Partners, who enable enterprises to implement high-quality, highly effective chatbot, virtual assistant, and Interactive Voice Response (IVR) solutions.

The demand for conversational AI interfaces, like chatbots and voice assistants, continues to grow as users prefer to interact with businesses on digital channels. Organizations of all sizes are developing chatbots, voice assistants, and IVR solutions to increase user satisfaction, reduce operational costs, and streamline business processes. COVID-19 has further accelerated the adoption, due to social distancing rules and shelter-in-place orders.

AWS Conversational AI partners provide domain expertise, tools, and services to aid in selecting use cases, defining Natural Language Understanding (NLU) Intents and training phrases, designing effective conversational flows, integrating backend services, and testing, monitoring, and measuring in an iterative approach. AWS Conversational AI Competency partners have been vetted by AWS Partner Solution Architects to ensure customers have a high quality experience.

AWS Conversational AI partners enable customers to deploy high quality solutions on AWS, while accelerating time to market. Learn more about AWS Conversational AI Partners.

Read our blog post regarding the Conversational AI specialization here!