Posted On: Apr 7, 2023
AWS Trusted Advisor Engage, a new capability in AWS Trusted Advisor, is now available in preview to AWS Enterprise On-Ramp Support customers. Trusted Advisor Engage makes it easy for AWS Enterprise On-Ramp Support customers to view, request, and track AWS Support Engagements. Support Engagements are services delivered by AWS Support experts to help Support customers review the health of their cloud operations, optimize costs, and scale workloads efficiently. Examples include Cost Optimization Workshop, AWS Infrastructure Event Management, and strategic business reviews.
The new Engage capability in Trusted Advisor enables Enterprise On-Ramp Support customers to get the most out of their Support plan. Trusted Advisor Engage extends the capabilities of Trusted Advisor as the place for customers to access best practice recommendations by enabling Enterprise On-Ramp Support customers to easily view a catalog of Support engagement offerings, prioritize, request based on their business needs.
Now, AWS Enterprise On-Ramp Support customers can log into their Trusted Advisor console from their AWS Organization's management account to view available Support Engagements, and request them. To get started with this new capability, visit the AWS Trusted Advisor console.
Please see the documentation for additional information.