Posted On: Aug 29, 2023

Amazon Connect Cases now supports nine additional languages: Chinese (Simplified), Chinese (Traditional), French, German, Italian, Japanese, Korean, Portuguese (Brazilian), and Spanish. Now, you can view the Amazon Connect Cases UI in any language supported by Amazon Connect regardless of your AWS Region.

Amazon Connect Cases is available in the following AWS Regions: US East (N. Virginia), US-West (Oregon), Asia Pacific (Singapore), Asia Pacific (Sydney), Canada (Central), Europe (Frankfurt), and Europe (London). To learn more and get started, visit the webpage and documentation.