Business Productivity
Author: Zip Zieper
Zip is a Senior Worldwide Specialist Solutions Architect at AWS focused on messaging and communications services. He helps customers design compliant, high-throughput SMS architectures across industries.
Add real-time call analytics to voice calls with hands-on workshop
August 2025: For conversational analytics, refer to Amazon Connect Contact Lens with external voice. Amazon Chime SDK launches hands-on workshop for real-time call analytics You can now learn how to use Amazon Chime SDK real-time call analytics with the Using Amazon Chime Call Analytics Workshop, a recent addition to AWS Workshops, a growing collection of self-paced […]