AWS Contact Center

Dahlia Daoud

Author: Dahlia Daoud

I am a Partner solution architect passionate about working with partners and growing their cloud transformation journey. I have worked in the Tech industry for over 15 years

Supervisor barge for voice calls with Amazon Connect

To build a customer centric culture many organizations have altered their efforts to focus on differentiating their customer experiences. Wowing your customers through the contact center will make it easy for your customers to continue to do business, engage, and build loyalty with you. Amazon is excited to announce Supervisor Barge for Amazon Connect Voice […]