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Hannah Bloking

Author: Hannah Bloking

Framework summary: four failure patterns to avoid, four-step production playbook, and three human-centered deployment strategies for reaching the successful 5%

Be the 5%: What we learned by shipping AI at scale

Only about 5% of AI initiatives successfully ship to production at scale. At Amazon, we’ve learned firsthand what separates that 5% from the rest. In this post, we share a tactical playbook for moving your AI pilot into production while keeping your customer and agent experience completely intact. Many organizations excel at launching initial artificial […]