AWS for Industries

Clarence Choi

Author: Clarence Choi

Clarence Choi is a Solution Architect Specialist for Amazon Connect. Have been in the Contact Center technologies industry for twenty plus years, previously worked in Oracle, Cisco, and Avaya helping customer improving their customer experience.

Voice applications in clinical research powered by AI on AWS – Part 1: Architecture and design considerations

Voice applications in clinical research powered by AI on AWS – Part 1: Architecture and design considerations

In clinical research studies conducted by the Pharmaceutical industry, electronic clinical outcome assessments (eCOAs) help clinical researchers better understand the effectiveness of the research treatment intervention for research patients. One type of eCOA measure is electronic patient-reported outcomes (ePROs): Health outcome data reported directly by the research patient, typically collected on handheld mobile devices, tablets, or computers. […]