AWS for Industries
Author: Naji Shafi
Naji is the General Manager and Director of Healthcare AI at AWS. He leads the product, engineering, and science teams that design, build, and deliver transformative products for the healthcare industry. With extensive experience in AI, enterprise software, and cloud infrastructure, Naji brings 20+ years of expertise including executive roles at Amazon, Workday, and Microsoft.
Introducing Amazon Connect Health: Agentic AI for healthcare, built for the people who deliver it
Today, we’re announcing Amazon Connect Health, a purpose-built agentic AI solution that handles high-volume administrative tasks such as appointment scheduling, clinical documentation, and medical coding, keeping providers informed and in control while delivering proven results across the care continuum. Healthcare depends on human connection, yet repetitive administrative work pulls professionals away from patient care. Healthcare provider organizations handle millions of […]