Category: AWS Managed Services

In this post, we demonstrate how AWS Managed Services (AMS) uses Amazon EventBridge and AWS Lambda with AWS Control Tower to automatically notify external systems when new accounts are provisioned, eliminating the need for manual notifications to delivery managers. The solution creates an automated workflow that triggers AWS Support cases for AMS onboarding whenever a new account is vended through AWS Control Tower, and can be extended to update other external systems such as CMDBs, inventory systems, or billing mechanisms.