Artificial Intelligence

Meena Menon

Author: Meena Menon

Elevate customer experience by using the Amazon Q Business custom plugin for New Relic AI

The New Relic AI custom plugin for Amazon Q Business creates a unified solution that combines New Relic AI’s observability insights and recommendations and Amazon Q Business’s Retrieval Augmented Generation (RAG) capabilities, in and a natural language interface for ease of use. This post explores the use case, how this custom plugin works, how it can be enabled, and how it can help elevate customers’ digital experiences.