AWS Cloud Operations Blog

Alan DeLucia

Author: Alan DeLucia

Alan DeLucia is a Principal Product Specialist for AWS Control Services. Alan enjoys helping customers build and scale their AWS environment with automation, resilience and controls to enable all users to be successful with AWS. In his free time, Alan is an avid Mountain Biker and enjoys spending time and vacationing with his family.

Managing Amazon WorkSpaces by integrating AWS Service Catalog with ServiceNow

As enterprises adopt Amazon WorkSpaces as their virtual desktop solution, there is a need to implement an ITSM-based self-service offering for provisioning and operations. In this post, you will learn how to integrate AWS Service Catalog with ServiceNow so users can request their own WorkSpace instances inclusive of all business-level approvals and auditing. You will […]