AWS Cloud Operations Blog
Author: Bill Chan
Bill Chan is an Enterprise Solutions Architect working with large enterprises to craft highly scalable, flexible, and resilient cloud architectures. He helps organizations understand best practices around advanced cloud-based solutions, and how to migrate existing workloads to the cloud. He enjoys relaxing with family and shooting hoops.
Provision products and raise patch change requests in AWS via ServiceNow
ServiceNow is a popular cloud-based IT Service Management (ITSM) platform. Organizations use ServiceNow to manage incidents, track scheduled and planned infrastructure changes, manage new service requests and track configuration items across IT systems. Common questions I’ve had from customers include how they can use ServiceNow to provision new instances. Or, how to use ServiceNow to […]