AWS Management & Governance Blog

Category: Centralized operations management

Operational insights in Systems Manager OpsCenter help you identify duplicate issues and noisy event sources

Operational insights in Systems Manager OpsCenter help you identify duplicate issues and noisy event sources

If you use AWS Systems Manager OpsCenter, you might be familiar with the challenges of large numbers of OpsItems. When the same problem causes the creation of a significant number of OpsItems, it can be hard to see that these OpsItems are in fact the result of a single issue. It can also be difficult […]

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Best practice considerations when using AWS Systems Manager document sharing

Best practice considerations when using AWS Systems Manager document sharing

An AWS Systems Manager (SSM) document is a resource that defines actions to perform on your managed instances. Each type—command documents, Automation documents, and session documents—serves a purpose. Depending on your use cases, you might use them to automate backup procedures for your applications, install packages, or use them across your fleet of instances for other DevOps […]

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Scheduling centralized multi-account and multi-Region patching with AWS Systems Manager Automation

Scheduling centralized multi-account and multi-Region patching with AWS Systems Manager Automation

In an earlier blog post, I showed how you can use AWS Systems Manager Automation to patch managed instances across multiple AWS accounts and Regions. I showed how to perform this operation manually (or through the AWS CLI using start-automation-execution). In this blog post, I show you how to schedule a multi-account and multi-Region patching […]

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How to create a change template using AWS Systems Manager Change Manager

How to create a change template using AWS Systems Manager Change Manager

AWS Systems Manager Change Manager, a capability of AWS Systems Manager, is an enterprise change management framework for requesting, approving, implementing, and reporting on operational changes to your application configuration and infrastructure. With Change Manager, you can use preapproved change templates to help automate change processes for your resources and help avoid unintentional results when […]

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Use AWS Systems Manager Automation runbooks to resolve operational tasks

Use AWS Systems Manager Automation runbooks to resolve operational tasks

OpsCenter provides a central location where operations engineers and IT professionals can view, investigate, and resolve operational work items (OpsItems) related to AWS resources. AWS Systems Manager Automation simplifies common maintenance and deployment tasks for Amazon Elastic Compute Cloud (Amazon EC2) instances and other AWS resources. You can use this capability to build automations to […]

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automated operations cloud operating model

Reinventing automated operations (Part II)

The first post in this series, Reinventing automated operations (Part I), covered the importance of operations in the cloud and how deferring the creation of an operations plan can slow down your migration. In this post, I’ll share the primary mechanism of iterative improvement (aka flywheel) that AWS Managed Services (AMS) uses to increase operational […]

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Diagnose and remediate AWS Security Hub findings with AWS Systems Manager OpsCenter and Explorer

In this post, we will show you how to configure AWS Systems Manager OpsCenter to aggregate security findings from AWS Security Hub into OpsCenter as operational issues. OpsCenter helps operations engineers and IT professionals reduce issue resolution time by providing a central place to view, investigate, and resolve security issues.  AWS Systems Manager Explorer provides […]

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Using delegated admin for AWS Config operations and aggregation - AWS management and Governance blog

Using delegated admin for AWS Config operations and aggregation

You can use AWS Organizations to centrally manage and govern multiple accounts within your AWS organization. The service includes a management account, which has permissions to create accounts and manage and govern underlying infrastructure. The management account has wide permissions and access to accounts within the organization, so it should only be used for absolutely […]

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Showing the title of the blog post Use Jira Service Management to track and resolve operational items related to AWS resources" with Service connector log at the bottom

Use Jira Service Management to track and resolve operational items related to AWS resources

Customers can use the AWS Service Management Connector for Jira Service Desk to enable the OpsCenter integration feature on Jira projects. Using a scenario involving an operational item in AWS, this blog post walks you through an example of investigating and resolving an OpsCenter OpsItem from within Jira Service Management.

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Automate suspension of an AWS CodePipeline release during critical events using AWS Systems Manager Change Calendar and Amazon EventBridge

In this blog post, I show you how to set up public holidays calendars using AWS Systems Manager Change Calendar and suspend your AWS CodePipeline pipelines during the critical holidays in these calendar events. For example, let’s say an application release pipeline in your AWS account builds and deploys a new version of the application […]

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