AWS Messaging & Targeting Blog

How to Make Simple Email Service Resilient Across Two AWS Regions with Global Endpoints

Introduction Amazon Simple Email Service (SES) recently announced Global Endpoints, a major enhancement to its email sending features. This new capability improves the availability and reliability of SES API v2 email sending workloads by automatically distributing messages, in an active/active configuration across the Primary and Secondary AWS regions. When Global Endpoints detects degradation in either […]

DEED flow

Simplify Multi-Region Email Sending with Simple Email Service’s Deterministic Easy DKIM

Introduction Amazon Simple Email Service (SES) provides customers with a robust, scalable email solution to send large-scale, global email communications. The service offers customers many benefits, including scalability, high deliverability rates, cost effective pay-as-you go pricing, availability in over a dozen AWS regions, and tight integration with other AWS services. We’ve heard from customers who want […]

re:Invent 2024: Your guide to AWS’s biggest event with Amazon SES and AWS End User Messaging

On December 2, 2024, Amazon Web Services (AWS) re:Invent conference returns to Las Vegas for our 13th year. There will be an abundance of activities for exploring, learning, networking and fun. We will definitely have groundbreaking announcements made during the different keynotes throughout the event that you won’t want to miss. Discover new ideas and […]

OTP architecture

Build a Secure One-Time Password Architecture with AWS

In today’s digital landscape, where cyberattacks continue to grow more sophisticated, the need for robust security measures has never been more paramount. One-Time Passwords (OTPs) have long been a crucial component of multi-factor authentication. They provide an additional layer of security to protect user accounts from unauthorized access. The landscape of OTP delivery is evolving […]

omnichannel-fallback-solution

Enhancing Message Reach: An Omnichannel Approach Using WhatsApp, SMS, and Email with AWS

SMS, WhatsApp, and email are essential channels for communication, each offering distinct advantages. SMS is known for its high deliverability and broad accessibility, making it a reliable choice for reaching users even without internet access. However, SMS can be costly, and delivery failures may lead to opportunity costs, such as potential lost sales if users […]

AWS Wickr recognized in The Forrester Wave for Secure Communications Solutions

Evolving threats, flexible work models, and a growing patchwork of data protection and privacy laws have made securing business communications a challenge. We are excited to announce that Amazon Web Services (AWS) Wickr has been named a Strong Performer in The Forrester Wave™: Secure Communications Solutions, Q3 2024. We believe this recognition from Forrester underscores […]

Build a Two-Way Email-to-SMS Service with Amazon SES and Amazon End User Messaging

Build a Two-Way Email-to-SMS Service with Amazon SES and Amazon End User Messaging

Introduction Businesses and organizations today struggle to effectively communicate with their customers, employees, or other stakeholders across the diverse range of digital channels they now use. One common problem arises when the requirement to exchange information quickly and reliably extends beyond traditional email. This issue challenges organizations where recipients lack immediate access to email. This […]

10DLC Registration Best Practices to Send SMS with AWS End User Messaging

Updated 10/31/2024 to include additional Brand Registration steps for “Public Profit” companies What is 10DLC? Ten-Digit Long Code, or more commonly shortened as 10DLC, is intended specifically for sending Application-to-Person (A2P) SMS in the United States only. If you don’t send text messages to recipients in the US, then 10DLC doesn’t apply to you. 10DLC […]

How to Create a Big Yellow Taxi to Help Protect Amazon WorkMail

Important Update (10/31/2024) – Amazon WorkMail now supports multi-factor authentication (MFA) through integration with AWS IAM Identity Center! Please see the What’s New announcement and the Amazon WorkMail documentation for more information. Your Organization’s Email May Be at Risk: Lessons from the Microsoft Exchange Online Intrusion and Guidance to Ensure Better Protection. The recent compromise […]

How Amazon SES Mail Manager customers can prevent EchoSpoofing

Customers not using Amazon SES Mail Manager, or those leveraging the authenticated SMTP functionality, are not at risk of EchoSpoofing. In such cases, no further action is required. However, customers currently using or evaluating the unauthenticated SMTP relay feature of Amazon SES Mail Manager are strongly advised to review and implement the guidance provided in […]