AWS Messaging & Targeting Blog

Category: Amazon Simple Email Service (SES)

Analyze and improve email campaigns with Amazon Simple Email Service and Amazon QuickSight

Email is a popular channel for applications, used in both marketing campaigns and other outbound customer communications. The challenge with email is that it can become increasingly complex to manage for companies that must send large quantities of messages per month. This complexity is especially true when companies need to measure detailed email engagement metrics […]

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New account review process in the AWS Support Center for Amazon SES and Amazon Pinpoint

Note: This post was written by Dustin Taylor, an AWS Technical Program Manager for Amazon Pinpoint. Amazon Simple Email Service (SES) and Amazon Pinpoint have processes and systems in place to help protect AWS customers from issues that could damage their reputations as email senders. These systems alert customers about sending issues as early as […]

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The value of using an Email Service Provider (ESP) for end customer communications

In the world of pervasive consumer chat and messaging applications, email has retained its place as a ubiquitous channel for end customer communications. The Radicati Group reports that email usage will continue to grow from an estimate of 3.9 billion users in 2019 to 4.4 billion in 2023.1 Email is a welcome (and preferred) conduit for […]

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Visit the AWS Digital User Engagement team at AWS re:Invent 2019

AWS re:Invent 2019 is less than 50 days away, and that means it’s time to start planning your agenda. The Digital User Engagement team is hosting several builders sessions, chalk talks, and workshops this year. Come join us and learn more about using Amazon Pinpoint and Amazon SES to engage with and delight your customers. […]

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Forward Incoming Email to an External Destination

Note: This post was written by Vesselin Tzvetkov, an AWS Senior Security Architect, and by Rostislav Markov, an AWS Senior Engagement Manager. Amazon SES has included support for incoming email for several years now. However, some customers have told us that they need a solution for forwarding inbound emails to domains that aren’t managed by […]

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Learn About Amazon Pinpoint at Upcoming Events Around the World

Connect with the AWS Customer Engagement team at events around the world to learn how our technology can to help you better engage with your customers. Get demos on recent feature releases, discover how you can use Amazon Pinpoint for your specific use case, and attend informative sessions to hear how companies around the world […]

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The Amazon SES Blog is now the AWS Messaging and Targeting Blog

Regular visitors to this blog may have noticed that its name has changed from the Amazon SES Blog to the AWS Messaging and Targeting Blog. The Amazon SES team has been working closely with the Amazon Pinpoint team in recent months, so we decided to create a single source of information for both products. If […]

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Troubleshooting event publishing issues in Amazon SES

Over the past year, we’ve released several features that make it easier to track the metrics that are associated with your Amazon SES account. The first of these features, launched in November of last year, was event publishing. Initially, event publishing let you capture basic metrics related to your email sending and publish them to […]

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About the Amazon Trust Services Migration

Amazon Web Services is moving the certificates for our services—including Amazon SES—to use our own certificate authority, Amazon Trust Services. We have carefully planned this change to minimize the impact it will have on your workflow. Most customers will not have to take any action during this migration. About the Certificates The Amazon Trust Services […]

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Protect your Reputation with Email Pausing and Configuration Set Reputation Metrics

In August, we launched the reputation dashboard, which helps you track important metrics that could impact your ability to send emails. By monitoring the metrics in this dashboard, you can protect your sender reputation, which can increase the likelihood that the emails you send will reach your customers’ inboxes. Today, we’re launching two features that […]

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