AWS Messaging Blog
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Build an AI email pipeline with Amazon Bedrock and SES Mail Manager
In this post, you learn how to build an attachment processing pipeline that automatically extracts email attachments and classifies them with Amazon Bedrock.
Getting started with AWS End User Messaging Notify
Learn how to use AWS End User Messaging Notify to send one-time password (OTP) verification codes across 200+ countries in minutes, without provisioning phone numbers, managing carrier registrations, or navigating country-specific compliance requirements.
How Fanatics Commerce built a scalable email platform on Amazon SES
Learn how Fanatics Commerce built a scalable transactional email platform on Amazon SES, handling 48x volume growth across peak seasons while maintaining high deliverability through managed dedicated IPs, multi-tenant isolation, and real-time observability.
Isolate email suppression per tenant with Amazon SES
In this post, you learn about the business problem this feature solves, how the new suppression precedence works, and how to implement tenant-level suppression for your multi-tenant email platform.
Build an AI-powered real estate assistant on WhatsApp using Strands Agents SDK and AWS End User Messaging
This post shows how to build a WhatsApp assistant that responds instantly. We show you how to build a real estate assistant powered by AI that delivers property discovery, home loan pre-approval, and site visit booking entirely within WhatsApp. The solution uses the Strands Agents SDK to orchestrate specialized AI agents on Amazon Bedrock, with AWS End User Messaging Social for WhatsApp integration. The serverless backend runs on AWS Lambda and Amazon DynamoDB.
Getting your SMS short code production-ready with AWS End User Messaging
In this post, we walk through the setting up AWS End User Messaging SMS, covering 12 configuration steps from compliance through phased traffic migration. The guide to SMS short codes with AWS End User Messaging covers the application and registration process up through provisioning. This post picks up from that point and provides an operational readiness walkthrough that takes you from “Active” status to confidently sending your first production message, including a final validation step to confirm readiness.
Getting started with Amazon SES Agent Skills for AI-assisted email development
Today, we are releasing Amazon SES Agent Skills, an open source set of agent skills that give AI coding agents the context they need to build email integrations correctly from the start. The skills work with Kiro, Claude Code, and any agent that supports the open Agent Skills format.
Using Amazon Mail Manager SMTP to send email via Amazon Simple Email Service
In this post, you configure Amazon SES Mail Manager to send outbound email in a Region that does not offer the classic SES SMTP endpoint. This post uses eusc-de-east-1 (AWS European Sovereign Cloud) as an example, but the same steps apply to AWS Regions where Mail Manager is available and the classic SMTP endpoint is not.
Upgrade business messaging with RCS on AWS
In this post, we show you how RCS on AWS End User Messaging solves customer engagement challenges through verified branding, interactive features, and automatic SMS fallback. You get a branded messaging experience with the reliability of SMS built in.
Build an AI-powered course recommender using Amazon Bedrock and AWS End User Messaging
Educational technology (EdTech) providers face the challenge of maintaining seamless, personalized communication and presenting the right recommendations to their diverse stakeholders. This post explores how combining Amazon Web Services (AWS) End User Messaging and WhatsApp Business API with the advanced AI capabilities of Amazon Bedrock can transform educational engagement.









