AWS Messaging Blog
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Isolate email reputation in Amazon SES Mail Manager with tenant management
A misconfigured sender can spike bounces that damage the sending reputation of your entire Amazon SES account. With Amazon SES tenant management and Mail Manager, you can isolate reputation per tenant. Compare five architectural patterns for applying the X-SES-TENANT header, from static endpoints to AWS Lambda-driven runtime resolution.
Achieving CNIL/EU ePrivacy compliance for email tracking with Amazon SES
Multiple data protection authorities now require explicit opt-in consent before tracking email opens and clicks. Learn how to use Amazon SES configuration set overrides and separate configuration sets to honor per-recipient tracking consent for EU and UK privacy compliance.
How to build a serverless mass email solution with Amazon SES
Enterprises spend millions on inflexible, proprietary email systems. Learn how to build a cloud-native, serverless mass email solution on AWS using Amazon SES, AWS Step Functions, Amazon API Gateway, and Amazon DynamoDB to send campaigns at scale for a fraction of the cost.
Creating and testing an End User Messaging RCS agent with AWS CLI
Rich Communication Services (RCS) brings branding, rich media, and verified sender identity to your customers’ native messaging app. This walkthrough shows how to create, register, and test an RCS agent on AWS End User Messaging entirely from the AWS CLI, from brand assets to verified inbound messaging with an automatic keyword response.
Setting up an RCS agent with an AI coding assistant and AWS End User Messaging
Creating an RCS agent on AWS End User Messaging normally means juggling 23 registration fields, three CLI parameter types, brand assets, and a multi-step approval. An AI coding assistant handles all of it: clone the sample repo, open it in your assistant, type “go,” and walk away with a working RCS agent.
Build an AI email pipeline with Amazon Bedrock and SES Mail Manager
In this post, you learn how to build an attachment processing pipeline that automatically extracts email attachments and classifies them with Amazon Bedrock.
Getting started with AWS End User Messaging Notify
Learn how to use AWS End User Messaging Notify to send one-time password (OTP) verification codes across 200+ countries in minutes, without provisioning phone numbers, managing carrier registrations, or navigating country-specific compliance requirements.
How Fanatics Commerce built a scalable email platform on Amazon SES
Learn how Fanatics Commerce built a scalable transactional email platform on Amazon SES, handling 48x volume growth across peak seasons while maintaining high deliverability through managed dedicated IPs, multi-tenant isolation, and real-time observability.
Isolate email suppression per tenant with Amazon SES
In this post, you learn about the business problem this feature solves, how the new suppression precedence works, and how to implement tenant-level suppression for your multi-tenant email platform.
Build an AI-powered real estate assistant on WhatsApp using Strands Agents SDK and AWS End User Messaging
This post shows how to build a WhatsApp assistant that responds instantly. We show you how to build a real estate assistant powered by AI that delivers property discovery, home loan pre-approval, and site visit booking entirely within WhatsApp. The solution uses the Strands Agents SDK to orchestrate specialized AI agents on Amazon Bedrock, with AWS End User Messaging Social for WhatsApp integration. The serverless backend runs on AWS Lambda and Amazon DynamoDB.









